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Thread: spybot wont open interface

  1. #1
    Junior Member
    Join Date
    Apr 2011
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    2

    Default spybot wont open interface

    Hi,
    over the last 2 days, my PC has got very slow to open and shutdown, so ran my weekly AVG, Malwarebytes and Spybot scans. Nothing found, but Spybot wont open up. it is in the task bar, and I've managed to update it, but when I right click the task bar icon, and click 'Run Spybot' - nothing. In Task Manager, there is an instance running, but no Spybot window opens up to run scan or update etc. I can get mulitple entries in Task Manager>Processes, but no windows. *edit - if i right click the icon now, the 'Run Spybot-S&D' is greyed out...
    I've tried to use the help - used the .scr files, and renamed the Spybot.exe file, but no good.
    I've also tried to run it in Safe Mode, but same result..
    So, I've run the DDS, and got the attached log.
    Neither AVG nor Malwarebytes found anything, so not sure of the problem.
    thanks for your help.
    Last edited by tashi; 2011-04-16 at 22:00. Reason: Moved from the Spybot-S&D support forum

  2. #2
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
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    30,962

    Default

    Hello simon3030,

    Please see this forum's sticky which also includes instructions for posting a preliminary DDS log in post #2. "BEFORE You POST"(Please read this Procedure Before Requesting Assistance)

    Then start a new topic providing the logs and a volunteer analyst will advise you when available.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  3. #3
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
    Posts
    30,962
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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