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Thread: Possible infection on new PC

  1. #1
    Junior Member
    Join Date
    Apr 2011
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    Default Possible infection on new PC

    Hi, I'm new to the forum and I'm having a few problems with my new pc which have lead me to believe that it is infected. Nearly all programs refuse to start and I get the error code 0xc0000006.

    I tried to follow the before you post procedure but was unable to install erunt.
    I also encountered "PEV.DAT has stopped working" numerous times while running dds

    here is my dds report

    .
    DDS (Ver_11-03-05.01) - NTFS_AMD64
    Run by Owen at 13:09:41.55 on Tue 05/04/2011
    Internet Explorer: 8.0.7601.17514
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.61.1033.18.4077.2700 [GMT 10:00]
    .
    AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
    SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
    SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\ATKFUSService.exe
    C:\Windows\system32\nvvsvc.exe
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Program Files\NVIDIA Corporation\Display\NvXDSync.exe
    C:\Windows\system32\nvvsvc.exe
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files (x86)\ASUS\AXSP\1.00.13\atkexComSvc.exe
    C:\Windows\SysWOW64\ASDR.exe
    C:\Program Files (x86)\ASUS\AAHM\1.00.13\aaHMSvc.exe
    C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCUService.exe
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
    C:\Windows\system32\WUDFHost.exe
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCU.exe
    C:\Program Files (x86)\ASUS\GamerOSD\GamerOSD.exe
    C:\Program Files (x86)\Trend Micro\RUBotted\RUBottedGUI.exe
    C:\Program Files (x86)\ASUS\SmartDoctor\SmartDoctor.exe
    C:\Program Files\ASUS\GamerOSD\ATKFastUserSwitching.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Program Files (x86)\ASUS\AI Suite II\AsRoutineController.exe
    C:\Windows\system32\wbem\unsecapp.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Windows\System32\svchost.exe -k LocalServicePeerNet
    C:\Program Files (x86)\ASUS\AI Suite II\TurboV EVO\TurboVHelp.exe
    C:\Program Files (x86)\ASUS\AI Suite II\EPU\EPUHelp.exe
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
    C:\Windows\system32\sppsvc.exe
    C:\Windows\System32\svchost.exe -k secsvcs
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Windows\system32\taskhost.exe
    C:\Windows\System32\svchost.exe -k WerSvcGroup
    C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
    C:\Windows\system32\taskeng.exe
    C:\Users\Owen\Desktop\dds.scr
    C:\Windows\system32\conhost.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://search.splashtop.com/asusexpressgate/mb/searchAPI.php?SE=yahoo&QS=http%3A%2F%2Fau.search.yahoo.com%2Fsearch%3Ffr%3Dfp-devicevm%26type%3DWEB01
    uURLSearchHooks: SearchHook Class: {bc86e1ab-eda5-4059-938f-ce307b0c6f0a} - C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\AddressBarSearch.dll
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
    BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    uRun: [Steam] "E:\Steam\Steam.exe" -silent
    uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    uRun: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
    mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
    mRun: [BCU] "C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCU.exe"
    mRun: [ASUS Ai Charger] C:\Program Files (x86)\ASUS\ASUS Ai Charger\AiChargerAP.exe
    mRun: [ASUSGamerOSD] C:\Program Files (x86)\ASUS\GamerOSD\GamerOSD.exe
    mRun: [Trend Micro RUBotted V2.0 Beta] C:\Program Files (x86)\Trend Micro\RUBotted\RUBottedGUI.exe
    uPolicies-explorer: RestrictRun = 0 (0x0)
    mPolicies-explorer: NoActiveDesktop = 1 (0x1)
    mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
    mPolicies-explorer: RestrictRun = 0 (0x0)
    mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
    BHO-X64: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
    TB-X64: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
    mRun-x64: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath -
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 AiCharger;ASUS Charger Driver;C:\Windows\System32\drivers\AiCharger.sys [2011-3-31 14592]
    R1 aswSnx;aswSnx;C:\Windows\System32\drivers\aswSnx.sys [2011-3-31 505176]
    R1 aswSP;aswSP;C:\Windows\System32\drivers\aswSP.sys [2011-3-31 280408]
    R1 EIO64;EIO Driver;C:\Windows\System32\drivers\EIO64.sys [2011-4-1 16384]
    R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\System32\drivers\vwififlt.sys [2009-7-14 59904]
    R2 asComSvc;ASUS Com Service;C:\Program Files (x86)\ASUS\AXSP\1.00.13\atkexComSvc.exe [2010-11-3 918144]
    R2 asHmComSvc;ASUS HM Com Service;C:\Program Files (x86)\ASUS\AAHM\1.00.13\aaHMSvc.exe [2010-12-2 915584]
    R2 aswFsBlk;aswFsBlk;C:\Windows\System32\drivers\aswFsBlk.sys [2011-3-31 22360]
    R2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswMonFlt.sys [2011-3-31 64344]
    R2 BCUService;Browser Configuration Utility Service;C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCUService.exe [2010-3-5 235752]
    R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2010-12-27 378472]
    R2 UNS;Intel(R) Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2011-3-31 2656280]
    R3 asmthub3;ASMedia USB3 Hub Service;C:\Windows\System32\drivers\asmthub3.sys [2010-12-8 122856]
    R3 asmtxhci;ASMEDIA XHCI Service;C:\Windows\System32\drivers\asmtxhci.sys [2010-12-8 369640]
    R3 IOMap;IOMap;C:\Windows\System32\drivers\IOMap64.sys [2011-4-1 23680]
    R3 MEIx64;Intel(R) Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2011-3-31 56344]
    R3 NVHDA;Service for NVIDIA High Definition Audio Driver;C:\Windows\System32\drivers\nvhda64v.sys [2011-4-1 155752]
    R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-3-31 412776]
    S2 AsSysCtrlService;ASUS System Control Service;C:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.11\AsSysCtrlService.exe [2011-3-31 586880]
    S2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2011-3-31 42184]
    S2 RUBotSrv;Trend Micro RUBotted Service;C:\Program Files (x86)\Trend Micro\RUBotted\RUBotSrv.exe [2011-4-5 439632]
    S2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2011-4-5 1153368]
    S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-4-2 59392]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-3-31 1255736]
    .
    =============== Created Last 30 ================
    .
    .
    ==================== Find3M ====================
    .
    .
    ============= FINISH: 13:13:14.10 ===============

  2. #2
    Security Expert-Emeritus Dakeyras's Avatar
    Join Date
    Sep 2008
    Location
    The Tundra
    Posts
    1,173

    Default

    Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

    If you think you have similar problems, please post the appropriate logs in the Malware Removal forum and wait for help.
    Hi and welcome to Safer Networking.

    I'm Dakeyras and I am going to try to assist you with your problem. Please take note of the below:
    • I will start working on your Malware issues, this may or may not, solve other issues you have with your machine.
    • The fixes are specific to your problem and should only be used for this issue on this machine!
    • The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear.
    • If you don't know, stop and ask! Don't keep going on.
    • Please reply to this thread. Do not start a new topic.
    • Refrain from running self fixes as this will hinder the malware removal process.
    • It may prove beneficial if you print of the following instructions or save them to notepad as I post them.
    • Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.

    Windows 7 Advice:

    All applications I ask to be used will require to be run in Administrator mode. IE: Right click on and select Run as Administrator.

    The Operating System in use comes with a inbuilt utility called User Access Control(UAC) when prompted by this with anything I ask you to do carry out please select the option Allow.

    Before we start:

    Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

    Because of this, I advise you to backup any personal files and folders before you start.

    Scan with OTL:

    Please download OTL and save it to your Desktop.

    Alternate downloads are here and here.

    • Right-click on OTL.exe and select Run as Administrator to start OTL.
    • Ensure Include 64bit Scans is selected.
    • Under Output, ensure that Minimal Output is selected.
    • Under Extra Registry section, select Use SafeList.
    • Click the Scan All Users checkbox.
    • Click on Run Scan at the top left hand corner.
    • When done, two Notepad files will open.
      • OTL.txt <-- Will be opened
      • Extra.txt <-- Will be minimized
    • Please post the contents of these 2 Notepad files in your next reply.

    When completed the above, please post back the following in the order asked for:

    • How is your computer performing now, any further symptoms and or problems encountered?
    • Both OTL logs. <-- Post them individually please, IE: one Log per post/reply.
    Mammuthus Hibernian Scouserus, member of ASAP and UNITE.

  3. #3
    Security Expert-Emeritus Dakeyras's Avatar
    Join Date
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    Default

    Due to the lack of feedback this Topic is closed.

    If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh set of DSS logs and a link to your previous thread.

    If it has been less than four days since your last response and you need the thread re-opened, please send a private message (pm). A valid, working link to the closed topic is required.
    Mammuthus Hibernian Scouserus, member of ASAP and UNITE.

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