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Thread: Virus - PLease help

  1. #1
    Junior Member
    Join Date
    Apr 2011
    Posts
    1

    Default Virus - PLease help

    Ran ERUNT

    Cannot obtain a DDS log
    Ran Spybot came out clean
    but still getting popups saying I have viruses, Keylogger detected etc
    I can close down the popups, but they pop up each time I startup the computer

    Its Called Antimalware.tool

    Running Windows 7


    Thanks
    Tanya

  2. #2
    Emeritus
    Join Date
    Nov 2005
    Location
    @localhost
    Posts
    6,066

    Default

    hi,

    You can if you dont have it, download and install Malwarebytes. If it wont run after a normal start up you can try booting into safe mode to run it. To reach safe mode you would tap the f8 key during a computer restart, chose the first option on the list; safe mode, log in to your normal account. Once at the safe mode desktop try running malwarebytes.


    Please download the free version of Malwarebytes to your desktop.

    Double-click mbam-setup.exe and follow the prompts to install the program.

    Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.

    If an update is found, it will download and install the latest version.

    Once the program has loaded, select Perform FULL SCAN, then click Scan.
    When the scan is complete, click OK, then Show Results to view the results.

    Be sure that everything is checked, and click *Remove Selected.*

    *A restart of your computer may be required to remove some items. If prompted please restart your computer to complete the fix.*

    When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
    Post the log in your reply.
    How Can I Reduce My Risk?

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