Okay...
Of course I joined to get help with an infection -- sorry, guys, I know that's bad forum etiquette. But I'm completely stymied by this one and I need help, please! I've read through the "before you post" thread and, yeah... I've tried to fix this one on my own with no success.
Sorry if that makes your job harder. :(
I got infected with the Click Gift.Load hijacker (pretty sure from Facebook, my mom clicked a link and exploded my AVG with alerts) and, while I can normally clear these by myself, nothing I've tried has worked. I've run HJT and fixed all suspicious entries, AVG comes up with nothing but a broken digital signature in otherwise benign software, and I've even tried a registry patch with OTL for the key that seems to be causing all the problems
(HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main\featurecontrol\FEATURE_BROWSER_EMULATION\\svchost.exe).
HELP!
<--- DDS log starts here --->
.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Jennifer Bowe at 1:50:03.37 on Wed 04/13/2011
Internet Explorer: 8.0.6001.19048
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.1982.954 [GMT -4:00]
.
AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\rundll32.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Taskmgr.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\Adobe\Reader 9.0\Reader\reader_sl.exe
C:\WINDOWS\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows Media\12.0\wmpacm.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Lunabar\Lunabar.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Users\Jennifer Bowe\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = about:blank
uSearch Page = hxxp://google.com
uWindow Title = IE
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=73&bd=Pavilion&pf=laptop
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=73&bd=Pavilion&pf=laptop
uURLSearchHooks: Zynga Toolbar: {7b13ec3e-999a-4b70-b9cb-2617b8323822} - c:\program files\zynga\tbZyng.dll
mURLSearchHooks: Zynga Toolbar: {7b13ec3e-999a-4b70-b9cb-2617b8323822} - c:\program files\zynga\tbZyng.dll
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
mWinlogon: Userinit=userinit.exe
uWinlogon: Shell="c:\programdata\antivirus antispyware 2011\AS2011.exe" /hide
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
BHO: Zynga Toolbar: {7b13ec3e-999a-4b70-b9cb-2617b8323822} - c:\program files\zynga\tbZyng.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
BHO: Neopets: {cd292324-974f-4224-d074-caca427aa030} - c:\progra~1\neopets\toolbar\Toolbar.dll
TB: Neopets: {cd292324-974f-4224-d074-caca427aa030} - c:\progra~1\neopets\toolbar\Toolbar.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
TB: Zynga Toolbar: {7b13ec3e-999a-4b70-b9cb-2617b8323822} - c:\program files\zynga\tbZyng.dll
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [updatesst] "c:\programdata\antivirus antispyware 2011\AS2011.exe"
uRunOnce: [Shockwave Updater] c:\windows\system32\adobe\shockw~1\SWHELP~1.EXE -Update -1103471 -"Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.21022; .NET CLR 3.5.30729; .NET CLR 3.0.30729; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; .NET4.0C)" -"http://www.nickjr.com/kids-games/little-bears-dress-up.html"
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun: [WAWifiMessage] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
mRun: [SynTPStart] c:\program files\synaptics\syntp\SynTPStart.exe
mRun: [WinampAgent] "c:\program files\winamp\winampa.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Windows Media Player ACM] c:\windows\system32\config\systemprofile\appdata\roaming\microsoft\windows media\12.0\wmpacm.exe
StartupFolder: c:\users\jennif~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
StartupFolder: c:\users\jennif~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\lunaba~1.lnk - c:\program files\lunabar\Lunabar.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
Hosts: 127.0.0.1 www.spywareinfo.com
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 25680]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 26064]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-12-8 251728]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 34384]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-11-12 299984]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2011-1-6 6128720]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2010-10-22 265400]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-5-30 21504]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2008-4-4 1153368]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-19 123472]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-19 30288]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-19 27216]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-2-28 136176]
S2 srv9D8;srv9D8;c:\windows\system32\svchost.exe -k netsvcs [2008-5-30 21504]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg10\toolbar\ToolbarBroker.exe [2010-10-18 517448]
S3 FlyUsb;FLY Fusion;c:\windows\system32\drivers\FlyUsb.sys [2007-6-18 19456]
S3 GamesAppService;GamesAppService;c:\program files\wildtangent games\app\GamesAppService.exe [2010-10-12 206072]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2011-04-13 03:34:57 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
2011-04-12 18:40:06 -------- d-----w- C:\_OTL
2011-04-12 18:05:59 -------- d-----w- c:\progra~2\Antivirus AntiSpyware 2011
2011-04-12 10:47:21 50000 ----a-w- c:\windows\system32\y6121t.dll
2011-04-12 10:46:13 557056 ----a-w- c:\progra~2\HDFryVTMFjAtTWN.exe
2011-04-12 10:46:06 -------- d-----w- C:\Temp
2011-04-12 10:46:04 232916 ---h--w- c:\temp\ee896009-2241-4d1a-94b7-8f476921cf1c\OfferApp-2538.exe
2011-04-04 07:54:26 -------- d-----w- c:\users\jennif~1\appdata\roaming\GestaltGames
2011-04-04 07:54:26 -------- d-----w- c:\progra~2\GestaltGames
2011-04-02 06:46:05 -------- d-----w- c:\progra~2\Kristanix Games
2011-04-02 01:32:16 -------- d-----w- c:\users\jennif~1\appdata\roaming\Sanna
2011-04-02 01:31:33 -------- d-----w- c:\progra~2\The Legend of Sanna - Rise of a Great Colony
2011-03-31 19:25:04 1068544 ----a-w- c:\windows\system32\DWrite.dll
2011-03-31 19:25:03 797696 ----a-w- c:\windows\system32\FntCache.dll
2011-03-31 19:25:03 288768 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-03-21 07:20:40 -------- d-----w- c:\users\jennif~1\appdata\roaming\Phantasmat_wildgames_se
.
==================== Find3M ====================
.
2011-03-10 17:03:51 1162240 ----a-w- c:\windows\system32\mfc42u.dll
2011-03-10 17:03:51 1136640 ----a-w- c:\windows\system32\mfc42.dll
2011-03-03 15:42:03 739328 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-03 13:25:11 2041856 ----a-w- c:\windows\system32\win32k.sys
2011-03-02 15:44:27 86528 ----a-w- c:\windows\system32\dnsrslvr.dll
2011-02-22 06:21:28 916480 ----a-w- c:\windows\system32\wininet.dll
2011-02-22 06:17:08 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-02-22 06:16:53 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2011-02-22 06:16:40 71680 ----a-w- c:\windows\system32\iesetup.dll
2011-02-22 06:16:40 109056 ----a-w- c:\windows\system32\iesysprep.dll
2011-02-22 05:20:39 385024 ----a-w- c:\windows\system32\html.iec
2011-02-22 04:43:54 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2011-02-22 04:42:38 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2011-02-17 06:23:50 420864 ----a-w- c:\windows\system32\vbscript.dll
2011-02-16 16:16:37 34304 ----a-w- c:\windows\system32\atmlib.dll
2011-02-16 14:02:23 292864 ----a-w- c:\windows\system32\atmfd.dll
2011-01-20 16:08:16 478720 ----a-w- c:\windows\system32\dxgi.dll
2011-01-20 16:08:06 219648 ----a-w- c:\windows\system32\d3d10_1core.dll
2011-01-20 16:08:06 189952 ----a-w- c:\windows\system32\d3d10core.dll
2011-01-20 16:08:06 160768 ----a-w- c:\windows\system32\d3d10_1.dll
2011-01-20 16:08:06 1029120 ----a-w- c:\windows\system32\d3d10.dll
2011-01-20 16:07:58 37376 ----a-w- c:\windows\system32\cdd.dll
2011-01-20 16:07:42 258048 ----a-w- c:\windows\system32\winspool.drv
2011-01-20 16:07:16 586240 ----a-w- c:\windows\system32\stobject.dll
2011-01-20 16:06:38 2873344 ----a-w- c:\windows\system32\mf.dll
2011-01-20 16:06:35 26112 ----a-w- c:\windows\system32\printfilterpipelineprxy.dll
2011-01-20 16:04:54 98816 ----a-w- c:\windows\system32\mfps.dll
2011-01-20 16:04:54 209920 ----a-w- c:\windows\system32\mfplat.dll
2011-01-20 14:28:38 1554432 ----a-w- c:\windows\system32\xpsservices.dll
2011-01-20 14:27:50 876032 ----a-w- c:\windows\system32\XpsPrint.dll
2011-01-20 14:26:30 667648 ----a-w- c:\windows\system32\printfilterpipelinesvc.exe
2011-01-20 14:25:25 847360 ----a-w- c:\windows\system32\OpcServices.dll
2011-01-20 14:24:26 135680 ----a-w- c:\windows\system32\XpsRasterService.dll
2011-01-20 14:15:10 979456 ----a-w- c:\windows\system32\MFH264Dec.dll
2011-01-20 14:14:39 357376 ----a-w- c:\windows\system32\MFHEAACdec.dll
2011-01-20 14:14:03 302592 ----a-w- c:\windows\system32\mfmp4src.dll
2011-01-20 14:14:03 261632 ----a-w- c:\windows\system32\mfreadwrite.dll
2011-01-20 14:12:46 1172480 ----a-w- c:\windows\system32\d3d10warp.dll
2011-01-20 14:11:34 486400 ----a-w- c:\windows\system32\d3d10level9.dll
2011-01-20 13:47:51 683008 ----a-w- c:\windows\system32\d2d1.dll
.
=================== ROOTKIT ====================
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 6.0.6002 Disk: TOSHIBA_MK1637GSX rev.DL032C -> Harddisk0\DR0 -> \Device\Ide\IdePort2 P2T0L0-3
.
device: opened successfully
user: MBR read successfully
.
Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys acpi.sys hal.dll >>UNKNOWN [0x8594E5D9]<<
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x85954970]; MOV EAX, [0x859549ec]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 ntkrnlpa!IofCallDriver[0x81E8E912] -> \Device\Harddisk0\DR0[0x852B5AC8]
3 CLASSPNP[0x87DA38B3] -> ntkrnlpa!IofCallDriver[0x81E8E912] -> [0x842065D0]
5 acpi[0x824126BC] -> ntkrnlpa!IofCallDriver[0x81E8E912] -> [0x84211030]
\Driver\atapi[0x852B5138] -> IRP_MJ_CREATE -> 0x8594E5D9
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; MOV ES, AX; MOV DS, AX; MOV SI, 0x7c00; MOV DI, 0x600; MOV CX, 0x200; CLD ; REP MOVSB ; PUSH AX; PUSH 0x61c; RETF ; STI ; PUSHA ; MOV CX, 0x147; MOV BP, 0x62a; ROR BYTE [BP+0x0], CL; INC BP; }
detected disk devices:
\Device\Ide\IdeDeviceP2T0L0-3 -> \??\IDE#DiskTOSHIBA_MK1637GSX_______________________DL032C__#5&f552377&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
user != kernel MBR !!!
sectors 312581806 (+255): user != kernel
Warning: possible TDL4 rootkit infection !
TDL4 rootkit infection detected ! Use: "mbr.exe -f" to fix.
.
============= FINISH: 1:51:34.39 ===============
<--- DDS log ends here --->
Thank you so much for taking the time to look over and (hopefully) help me with this! *mwah!*
(Because that cookie is TOO amusing!)