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Thread: Please help, Rogue Secruity Program - win 7 home security 2011

  1. #1
    Member
    Join Date
    Jan 2010
    Posts
    49

    Default Please help, Rogue Secruity Program - win 7 home security 2011

    A couple of week ago my computer got infected with a program call win 7 home security 2011, it disabled firefox and chrome, and I am unable to run any scans to diagnose what is actually happening.

    Please help at the soonest convenience.

  2. #2
    Emeritus-Security Expert
    Join Date
    Nov 2005
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    Florida's SpaceCoast
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    Default




    Please read Before You Post
    While best efforts are made to assist in removing infections safely, unexpected stuff can happen. It is advisable that you back up your important data before starting any clean up procedure. Neither Safer Networking Forums nor the Analyst providing the advice may be held responsible for any loss.

    This infection will not allow you to download any removal tools from the infected computer or run any programs to remove it, it lew of me typing all the instructions see if you can follow this one from BC, let me know if you cant and I will break it down and help you. Once you get Malwarebytes to remove this pest post the log please as there may be more to remove

    http://www.bleepingcomputer.com/viru...-security-2011
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  3. #3
    Member
    Join Date
    Jan 2010
    Posts
    49

    Default

    Apologies for the late post, Here is the Malwarebytes log.
    __


    Malwarebytes' Anti-Malware 1.50.1.1100
    www.malwarebytes.org

    Database version: 6401

    Windows 6.1.7600
    Internet Explorer 8.0.7600.16385

    4/19/2011 11:23:21 PM
    mbam-log-2011-04-19 (23-23-21).txt

    Scan type: Full scan (C:\|D:\|Q:\|)
    Objects scanned: 330306
    Time elapsed: 31 minute(s), 1 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 28

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    c:\Users\ryan nakai\AppData\Local\pjm.exe (Trojan.Agent) -> Quarantined and deleted successfully.
    c:\Users\ryan nakai\AppData\Local\rog.exe (Trojan.Agent) -> Quarantined and deleted successfully.
    c:\Users\ryan nakai\AppData\Local\sqb.exe (Trojan.Agent) -> Quarantined and deleted successfully.
    c:\Users\ryan nakai\AppData\Local\Temp\0.2739298318671154.exe (Trojan.Agent) -> Quarantined and deleted successfully.
    c:\Users\ryan nakai\AppData\LocalLow\Sun\Java\deployment\cache\6.0\13\4f9f18cd-24604301 (Trojan.Agent) -> Quarantined and deleted successfully.
    c:\Users\ryan nakai\AppData\LocalLow\Sun\Java\deployment\cache\6.0\13\5ca3dccd-7fc42843 (Rogue.Agent) -> Quarantined and deleted successfully.
    c:\Users\ryan nakai\AppData\LocalLow\Sun\Java\deployment\cache\6.0\14\1f668cce-6f210c23 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    c:\Users\ryan nakai\AppData\LocalLow\Sun\Java\deployment\cache\6.0\21\20b47915-238b5add (Spyware.Passwords.XGen) -> Quarantined and deleted successfully.
    c:\Users\ryan nakai\AppData\LocalLow\Sun\Java\deployment\cache\6.0\23\288d3797-116c2b5e (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    c:\Users\ryan nakai\AppData\LocalLow\Sun\Java\deployment\cache\6.0\26\3cfc999a-30c53fe2 (Rogue.Agent) -> Quarantined and deleted successfully.
    c:\Users\ryan nakai\AppData\LocalLow\Sun\Java\deployment\cache\6.0\31\6bf3c11f-4ee2f35b (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    c:\Users\ryan nakai\AppData\LocalLow\Sun\Java\deployment\cache\6.0\34\7333eb62-6364a495 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    c:\Users\ryan nakai\AppData\LocalLow\Sun\Java\deployment\cache\6.0\35\4e2bf823-65d80c51 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    c:\Users\ryan nakai\AppData\LocalLow\Sun\Java\deployment\cache\6.0\35\9eb3ee3-68536023 (Rogue.Agent) -> Quarantined and deleted successfully.
    c:\Users\ryan nakai\AppData\LocalLow\Sun\Java\deployment\cache\6.0\37\3f5ab6e5-23c61636 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    c:\Users\ryan nakai\AppData\LocalLow\Sun\Java\deployment\cache\6.0\37\5517da65-63e78d43 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    c:\Users\ryan nakai\AppData\LocalLow\Sun\Java\deployment\cache\6.0\38\4950f2e6-3376e0a5 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    c:\Users\ryan nakai\AppData\LocalLow\Sun\Java\deployment\cache\6.0\43\71c712b-7d7bcd29 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    c:\Users\ryan nakai\AppData\LocalLow\Sun\Java\deployment\cache\6.0\46\3b816a6e-5740f644 (Rogue.Agent) -> Quarantined and deleted successfully.
    c:\Users\ryan nakai\AppData\LocalLow\Sun\Java\deployment\cache\6.0\52\5c1732b4-57604862 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    c:\Users\ryan nakai\AppData\LocalLow\Sun\Java\deployment\cache\6.0\53\2f534435-71025c3f (Rogue.Agent) -> Quarantined and deleted successfully.
    c:\Users\ryan nakai\AppData\LocalLow\Sun\Java\deployment\cache\6.0\6\2de5d206-6c0c96f8 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    c:\Users\ryan nakai\AppData\LocalLow\Sun\Java\deployment\cache\6.0\6\4133ba46-493627a4 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    c:\Users\ryan nakai\AppData\LocalLow\Sun\Java\deployment\cache\6.0\6\59530d06-6cfb53c9 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    c:\Users\ryan nakai\AppData\LocalLow\Sun\Java\deployment\cache\6.0\60\69d6447c-6661a4b7 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
    c:\Users\ryan nakai\AppData\LocalLow\Sun\Java\deployment\cache\6.0\60\cd1d23c-5a78f4e2 (Rogue.Agent) -> Quarantined and deleted successfully.
    c:\Users\ryan nakai\AppData\Roaming\camstudioportablebackup.reg (Rogue.AntiVirusPro) -> Quarantined and deleted successfully.
    c:\Users\ryan nakai\downloads\eXplorer.exe (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.

  4. #4
    Emeritus-Security Expert
    Join Date
    Nov 2005
    Location
    Florida's SpaceCoast
    Posts
    15,208

    Default

    Great

    Where the instructions easy for you to follow? Bleeping Computer is a great site and on top of keeping us all informed about the newer threats.

    With this garbage there may be more to remove



    Download DDS from one of the links below to your desktop

    Link 1
    Link 2

    • Double click the tool to run it.
    • A black Screen will open, just read the contents and do nothing.
    • When the tool finishes, it will open 2 reports, DDS.txt and attach.txt
    • Copy/Paste the contents of 'DDS.txt' into your post.
    • 'attach.txt' should be zipped using Windows native zip utility and attached to your post. Compress and uncompress files (zip files)
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  5. #5
    Member
    Join Date
    Jan 2010
    Posts
    49

    Default

    DDS log
    __

    .
    DDS (Ver_11-03-05.01) - NTFS_AMD64
    Run by Ryan Nakai at 7:15:29.79 on Wed 04/20/2011
    Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_23
    Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.8191.6977 [GMT -6:00]
    .
    AV: Norton Internet Security *Enabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
    SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    SP: Norton Internet Security *Disabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
    FW: Norton Internet Security *Disabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\system32\atiesrxx.exe
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe
    C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
    c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
    c:\PROGRA~2\mcafee\SITEAD~1\mcsacore.exe
    C:\Program Files (x86)\Norton Internet Security\Engine\18.0.0.128\ccSvcHst.exe
    C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
    C:\Program Files (x86)\PDF Complete\pdfsvc.exe
    C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
    C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Windows\system32\rundll32.exe
    C:\Windows\SysWOW64\rundll32.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
    C:\Windows\system32\WUDFHost.exe
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Windows\system32\atieclxx.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\system32\taskhost.exe
    C:\Program Files (x86)\NortonInstaller\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS\A5E82D02\18.0.0.128\InstStub.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
    C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
    C:\Users\Ryan Nakai\AppData\Local\Google\Update\GoogleUpdate.exe
    C:\Program Files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe
    C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe
    C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
    C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
    C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
    C:\Users\Ryan Nakai\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Ryan Nakai\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Ryan Nakai\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Ryan Nakai\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
    C:\Windows\system32\DllHost.exe
    C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
    C:\Windows\system32\DllHost.exe
    C:\Users\Ryan Nakai\Downloads\dds.scr
    C:\Windows\system32\conhost.exe
    .
    ============== Pseudo HJT Report ===============
    .
    mWinlogon: Userinit=userinit.exe,
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
    BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
    TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
    uRun: [HPAdvisorDock] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\DOCK\HPAdvisorDock.exe
    uRun: [Google Update] "C:\Users\Ryan Nakai\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    uRun: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    mRun: [PDF Complete] C:\Program Files (x86)\PDF Complete\pdfsty.exe
    mRun: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
    mRun: [<NO NAME>]
    mRun: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
    mRun: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
    mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
    mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    StartupFolder: C:\Users\RYANNA~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\OPENOF~1.LNK - C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SNAPFI~1.LNK - C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
    uPolicies-explorer: HideSCAHealth = 1 (0x1)
    mPolicies-explorer: NoActiveDesktop = 1 (0x1)
    mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
    Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\McAfee\SITEAD~1\McIEPlg.dll
    Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\McAfee\SITEAD~1\McIEPlg.dll
    Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO-X64: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~2\mcafee\SITEAD~1\x64\mcieplg.dll
    TB-X64: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\x64\mcieplg.dll
    mRun-x64: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe
    mRun-x64: [SmartMenu] C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe /background
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - C:\Users\RYANNA~1\AppData\Roaming\Mozilla\Firefox\Profiles\ofoqk13c.default\
    FF - prefs.js: browser.search.selectedEngine - YouTube Video Search
    FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=mcafee&p=
    FF - component: C:\Program Files (x86)\McAfee\SiteAdvisor\components\McFFPlg.dll
    FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
    FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
    FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.60129.0\npctrlui.dll
    FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
    FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
    FF - plugin: C:\Users\Default\AppData\Local\HuluDesktop\instances\0.9.13.1\nphdplg.dll
    FF - plugin: C:\Users\Ryan Nakai\AppData\Local\Google\Update\1.2.183.39\npGoogleOneClick8.dll
    FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
    .
    ============= SERVICES / DRIVERS ===============
    .
    R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\System32\drivers\vwififlt.sys [2009-7-13 59904]
    R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2011-3-3 203264]
    R2 CinemaNow Service;CinemaNow Service;C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowSvc.exe [2010-6-12 400368]
    R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2010-2-28 821664]
    R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2010-10-14 92216]
    R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;C:\PROGRA~2\mcafee\SITEAD~1\mcsacore.exe [2011-4-19 101048]
    R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\18.0.0.128\ccSvcHst.exe [2010-9-10 126904]
    R2 NOBU;Norton Online Backup;C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe [2010-6-1 2804568]
    R2 pdfcDispatcher;PDF Document Manager;C:\Program Files (x86)\PDF Complete\pdfsvc.exe [2010-9-10 635416]
    R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2010-4-24 483688]
    R3 amdkmdag;amdkmdag;C:\Windows\System32\drivers\atikmdag.sys [2011-3-3 7767552]
    R3 amdkmdap;amdkmdap;C:\Windows\System32\drivers\atikmpag.sys [2011-3-3 279040]
    R3 AtiHDAudioService;ATI Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2011-3-3 116752]
    R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\System32\drivers\netr28x.sys [2010-9-10 852256]
    R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2010-9-10 346144]
    R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2010-4-24 721768]
    R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2010-4-24 269672]
    R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2010-4-24 25960]
    R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2010-4-24 22376]
    R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2010-4-24 209768]
    R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2010-9-10 38456]
    S2 CLKMSVC10_C6F09094;CyberLink Product - 2010/09/10 17:59:38;C:\Program Files (x86)\Hewlett-Packard\Media\DVD\Kernel\HDDVD\NavFilter\kmsvc.exe [2010-9-10 245232]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-2-28 183560]
    S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
    S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
    S3 UsbGps;LGE CDMA USB GPS NMEA Port;C:\Windows\System32\drivers\lgx64gps.sys [2011-1-9 27136]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-12-28 1255736]
    .
    =============== Created Last 30 ================
    .
    2011-04-20 04:46:51 976896 ----a-w- C:\Windows\System32\inetcomm.dll
    2011-04-01 16:15:57 -------- d-sh--w- C:\found.000
    2011-04-01 15:43:47 8424784 ----a-w- C:\PROGRA~3\Microsoft\Windows Defender\Definition Updates\{7BB8E032-3A87-4FAD-957E-82C1105A8438}\mpengine.dll
    2011-03-26 04:49:25 781272 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozsqlite3.dll
    2011-03-26 04:49:25 728024 ----a-w- C:\Program Files (x86)\Mozilla Firefox\libGLESv2.dll
    2011-03-26 04:49:25 1975768 ----a-w- C:\Program Files (x86)\Mozilla Firefox\D3DCompiler_42.dll
    2011-03-26 04:49:25 1893336 ----a-w- C:\Program Files (x86)\Mozilla Firefox\d3dx9_42.dll
    2011-03-26 04:49:25 1874904 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozjs.dll
    2011-03-26 04:49:25 15832 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozalloc.dll
    2011-03-26 04:49:25 142296 ----a-w- C:\Program Files (x86)\Mozilla Firefox\libEGL.dll
    2011-03-26 04:49:25 142296 ----a-w- C:\Program Files (x86)\Mozilla Firefox\components\browsercomps.dll
    .
    ==================== Find3M ====================
    .
    2011-03-11 06:19:26 1395712 ----a-w- C:\Windows\System32\mfc42.dll
    2011-03-11 06:19:26 1359872 ----a-w- C:\Windows\System32\mfc42u.dll
    2011-03-11 05:40:24 1164288 ----a-w- C:\Windows\SysWow64\mfc42u.dll
    2011-03-11 05:40:24 1137664 ----a-w- C:\Windows\SysWow64\mfc42.dll
    2011-03-08 05:38:13 740864 ----a-w- C:\Windows\SysWow64\inetcomm.dll
    2011-03-03 06:17:10 182272 ----a-w- C:\Windows\System32\dnsrslvr.dll
    2011-03-03 06:14:38 30208 ----a-w- C:\Windows\System32\dnscacheugc.exe
    2011-03-03 05:27:30 28672 ----a-w- C:\Windows\SysWow64\dnscacheugc.exe
    2011-03-03 03:58:32 3133440 ----a-w- C:\Windows\System32\win32k.sys
    2011-02-24 06:30:00 476160 ----a-w- C:\Windows\System32\XpsGdiConverter.dll
    2011-02-24 06:29:15 1197056 ----a-w- C:\Windows\System32\wininet.dll
    2011-02-24 06:24:57 57856 ----a-w- C:\Windows\System32\licmgr10.dll
    2011-02-24 05:32:52 288256 ----a-w- C:\Windows\SysWow64\XpsGdiConverter.dll
    2011-02-24 05:32:44 981504 ----a-w- C:\Windows\SysWow64\wininet.dll
    2011-02-24 05:30:16 44544 ----a-w- C:\Windows\SysWow64\licmgr10.dll
    2011-02-24 05:05:13 482816 ----a-w- C:\Windows\System32\html.iec
    2011-02-24 04:24:04 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
    2011-02-24 04:23:48 386048 ----a-w- C:\Windows\SysWow64\html.iec
    2011-02-24 03:50:26 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
    2011-02-23 05:16:28 461312 ----a-w- C:\Windows\System32\drivers\srv.sys
    2011-02-23 05:16:01 401920 ----a-w- C:\Windows\System32\drivers\srv2.sys
    2011-02-23 05:15:50 161792 ----a-w- C:\Windows\System32\drivers\srvnet.sys
    2011-02-23 05:15:27 157696 ----a-w- C:\Windows\System32\drivers\mrxsmb.sys
    2011-02-23 05:15:14 286720 ----a-w- C:\Windows\System32\drivers\mrxsmb10.sys
    2011-02-23 05:15:13 126464 ----a-w- C:\Windows\System32\drivers\mrxsmb20.sys
    2011-02-23 05:15:06 90624 ----a-w- C:\Windows\System32\drivers\bowser.sys
    2011-02-19 06:37:44 1135104 ----a-w- C:\Windows\System32\FntCache.dll
    2011-02-19 06:37:10 1540608 ----a-w- C:\Windows\System32\DWrite.dll
    2011-02-19 06:36:49 902656 ----a-w- C:\Windows\System32\d2d1.dll
    2011-02-19 06:36:13 46080 ----a-w- C:\Windows\System32\atmlib.dll
    2011-02-19 05:32:48 1074176 ----a-w- C:\Windows\SysWow64\DWrite.dll
    2011-02-19 05:32:35 739840 ----a-w- C:\Windows\SysWow64\d2d1.dll
    2011-02-19 05:32:08 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll
    2011-02-19 04:13:39 367104 ----a-w- C:\Windows\System32\atmfd.dll
    2011-02-19 03:37:02 294912 ----a-w- C:\Windows\SysWow64\atmfd.dll
    2011-02-18 06:37:05 612352 ----a-w- C:\Windows\System32\vbscript.dll
    2011-02-18 05:36:26 428032 ----a-w- C:\Windows\SysWow64\vbscript.dll
    2011-02-12 06:14:41 267776 ----a-w- C:\Windows\System32\FXSCOVER.exe
    2011-02-05 12:41:43 556928 ----a-w- C:\Windows\System32\winresume.efi
    2011-02-05 12:41:35 640896 ----a-w- C:\Windows\System32\winload.efi
    2011-02-05 12:41:24 20352 ----a-w- C:\Windows\System32\kdusb.dll
    2011-02-05 12:41:24 19328 ----a-w- C:\Windows\System32\kd1394.dll
    2011-02-05 12:41:23 17792 ----a-w- C:\Windows\System32\kdcom.dll
    2011-02-05 12:39:21 603976 ----a-w- C:\Windows\System32\winload.exe
    2011-02-05 12:39:21 518160 ----a-w- C:\Windows\System32\winresume.exe
    2011-02-03 00:11:20 270720 ------w- C:\Windows\System32\MpSigStub.exe
    2011-01-26 06:53:10 982912 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys
    2011-01-26 06:53:10 265088 ----a-w- C:\Windows\System32\drivers\dxgmms1.sys
    2011-01-26 06:31:20 144384 ----a-w- C:\Windows\System32\cdd.dll
    .
    ============= FINISH: 7:15:51.75 ===============

  6. #6
    Emeritus-Security Expert
    Join Date
    Nov 2005
    Location
    Florida's SpaceCoast
    Posts
    15,208

    Default

    It looks like Symantec is your main Antivirus program but I am seeing some entries for McAfee, have you tried to uninstall McAfee at one time ? If you did it may have been a borked uninstall, you may want to run this removal tool. More than one AV can really suck up system resources and cause all kinds of issues.

    http://majorgeeks.com/McAfee_Consume...ool_d5420.html
    http://service.mcafee.com/FAQDocument.aspx?id=TS100507



    ESET Online Scanner
    I'd like us to scan your machine with ESET OnlineScan

    *Note
    It is recommended to disable onboard antivirus program and antispyware programs while performing scans so there are no conflicts and it will speed up scan time.
    Please don't go surfing while your resident protection is disabled!
    Once the scan is finished remember to re-enable your antivirus along with your antispyware programs.



    1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
      ESET OnlineScan
    2. Click the button.
    3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
      1. Click on to download the ESET Smart Installer. Save it to your desktop.
      2. Double click on the icon on your desktop.
    4. Check
    5. Click the button.
    6. Accept any security warnings from your browser.
    7. Check
    8. Make sure that the option "Remove found threats" is Unchecked
    9. Push the Start button.
    10. ESET will then download updates for itself, install itself, and begin
      scanning your computer. Please be patient as this can take some time.
    11. When the scan completes, push
    12. Push , and save the file to your desktop using a unique name, such as
      ESETScan. Include the contents of this report in your next reply.
    13. Push the button.
    14. Push
    Please make sure you include the following items in your next post:
    The log that was produced after running ESET Online Scanner.
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  7. #7
    Member
    Join Date
    Jan 2010
    Posts
    49

    Default

    eset scan log
    __
    C:\Users\Ryan Nakai\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\1\27e8c01-766c1216 a variant of Java/TrojanDownloader.OpenStream.NBF trojan
    C:\Users\Ryan Nakai\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\14\2d85064e-3517c84f a variant of Java/TrojanDownloader.OpenStream.NBF trojan
    C:\Users\Ryan Nakai\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\14\55a2d3ce-307cc400 a variant of Java/TrojanDownloader.OpenStream.NBF trojan
    C:\Users\Ryan Nakai\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\21\4b89915-5d1a7a2d a variant of Java/TrojanDownloader.OpenStream.NBF trojan
    C:\Users\Ryan Nakai\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\22\530c4f16-7fe93814 multiple threats
    C:\Users\Ryan Nakai\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\25\2b854b99-64091453 a variant of Java/TrojanDownloader.OpenStream.NBF trojan
    C:\Users\Ryan Nakai\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\27\1131b71b-56f1ccd2 a variant of Java/TrojanDownloader.OpenStream.NBF trojan
    C:\Users\Ryan Nakai\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\3\d6429c3-1d2fffed a variant of Java/TrojanDownloader.OpenStream.NBF trojan
    C:\Users\Ryan Nakai\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\33\eee2921-7d56b2d9 multiple threats
    C:\Users\Ryan Nakai\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\37\3e85f8e5-7dd5a9de a variant of Java/TrojanDownloader.OpenStream.NBF trojan
    C:\Users\Ryan Nakai\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\44\465f12ac-36a398e4 multiple threats
    C:\Users\Ryan Nakai\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\44\629cc8ec-680fba94 multiple threats
    C:\Users\Ryan Nakai\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\48\6dd632b0-10030286 multiple threats
    C:\Users\Ryan Nakai\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\51\729a4e73-1df92cb7 a variant of Java/TrojanDownloader.OpenStream.NBG trojan
    C:\Users\Ryan Nakai\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\57\121b07f9-4743c91a multiple threats
    C:\Users\Ryan Nakai\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\57\18396c39-6a1ecafb a variant of Java/TrojanDownloader.OpenStream.NBF trojan
    C:\Users\Ryan Nakai\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\57\458317b9-228159a5 Java/TrojanDownloader.OpenStream.AF trojan
    C:\Users\Ryan Nakai\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\58\52a2a7ba-7b2b4861 a variant of Java/TrojanDownloader.OpenStream.NBF trojan
    C:\Users\Ryan Nakai\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\63\4a5bb93f-4c0b4afa multiple threats
    C:\Users\Ryan Nakai\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\7\77bb66c7-48060ee2 multiple threats

  8. #8
    Emeritus-Security Expert
    Join Date
    Nov 2005
    Location
    Florida's SpaceCoast
    Posts
    15,208

    Default

    Hey,

    Your Java Cache is infected, lets run this other cleaner

    Download TFC to your desktop
    • Close any open windows.
    • Double click the TFC icon to run the program
    • TFC will close all open programs itself in order to run,
    • Click the Start button to begin the process.
    • Allow TFC to run uninterrupted.
    • The program should not take long to finish it's job
    • Once its finished it should automatically reboot your machine,
    • if it doesn't, manually reboot to ensure a complete clean




    Then do this, your version of Java may be different but its all basically the same

    1. Click Start > Settings > Control Panel.
    2. Double-click the Java Plug-in icon in the control panel.
    3. Click the Cache tab.
    4. Click Clear A confirmation dialog box appears.
    5. Click Yes to confirm.
    6. Click Apply.


    How are things running now ?
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  9. #9
    Member
    Join Date
    Jan 2010
    Posts
    49

    Default

    things are running much better now!

  10. #10
    Emeritus-Security Expert
    Join Date
    Nov 2005
    Location
    Florida's SpaceCoast
    Posts
    15,208

    Default

    Did you clear the cache ?
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

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