My laptop is running on Windows Vista Business and I started experiencing problems with the browser. It started redirecting me to unwanted pages. I downloaded SpybotS&D and I found that I have a Hijaker called Click.GiftLoad.

Unfortunately, every time I remove it using SpybotS&D, it comes back. It has caused malfunction of my laptop as it now won't shut down and keeps restarting at all times and is giving me a Blue Screen. The last time Spybot refused to remove it because I don't have Administrator level and I am signed in as Administrator!

Below are the DDS and SpybotS&D reports.

I would greatly appreciate your help in solving this problem.


DDS (Ver_11-03-05.01) - NTFSx86
Run by User at 22:55:30.74 on Fri 04/29/2011
Internet Explorer: 8.0.6001.19048 BrowserJavaVersion: 1.6.0_19
Microsoft® Windows Vista™ Business 6.0.6002.2.1252.1.1033.18.2037.830 [GMT -7:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-

1B136EB04637}
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-

206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Protector Suite QL\upeksvr.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\Windows\system32\rundll32.exe
c:\Program Files\Microsoft SQL Server\MSSQL.2\MSSQL\Binn\sqlservr.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\Sony\VAIO Event Service\VESMgrSub.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Apoint\Apoint.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Protector Suite QL\psqltray.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\System32\notepad.exe
C:\Windows\system32\prevhost.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Windows\System32\notepad.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10p_ActiveX.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\McAfee\MSM\McSmtFwk.exe
C:\PROGRA~1\COMMON~1\McAfee\MSC\McUICnt.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Pablo Pinedo\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uSearch Page = hxxp://www.google.com
uStart Page = hxxp://www.google.com/
uSearch Bar = hxxp://www.google.com/ie
uDefault_Page_URL = hxxp://www.sony.com/b2bvaio/
mDefault_Page_URL = hxxp://www.sony.com/b2bvaio/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!

\companion\installs\cpn0\yt.dll
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} -

c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!

\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common

files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1

\SDHelper.dll
BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!

\common\yiesrvc.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program

files\java\jre6\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common

files\mcafee\systemcore\ScriptSn.20110114105431.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program

files\google\googletoolbar2.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1

\mcafee\sitead~1\mcieplg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program

files\java\jre6\bin\jp2ssv.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\progra~1\yahoo!

\companion\installs\cpn0\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!

\companion\installs\cpn0\yt.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar2.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1

\mcafee\sitead~1\mcieplg.dll
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [PSQLLauncher] "c:\program files\protector suite ql\launcher.exe" /startup
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
dRun: [20090604] c:\program files\broderbund\mavis beacon deluxe - 25th anniversary

edition\regapp\encore_reg.exe /r "c:\program files\broderbund\mavis beacon deluxe - 25th anniversary

edition\regapp\encore_reg.rpd"
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: DisableCAD = 1 (0x1)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} -

c:\program files\yahoo!\common\yiesrvc.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} -

c:\progra~1\micros~3\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} -

c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: prdsforms.com\www
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} -

hxxp://download.microsoft.com/download/e/7/3/e7345c16-80aa-4488-ae10-

9ac6be844f99/OGAControl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19

-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} -

hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-

1_6_0_10-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-

1_6_0_19-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} -

hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1

\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1

\McIEPlg.dll
Handler: x-excid - {9D6CC632-1337-4a33-9214-2DA092E776F4} - c:\windows\downloaded program

files\mimectl.dll
Notify: igfxcui - igfxdev.dll
Notify: psfus - c:\program files\protector suite ql\psqlpwd.dll
Notify: VESWinlogon - VESWinlogon.dll
LSA: Notification Packages = scecli psqlpwd c:\program files\protector suite ql\psqlpwd.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\pablop~1\appdata\roaming\mozilla\firefox\profiles\8hvlz4ix.default\
FF - prefs.js: browser.search.selectedEngine - Secure Search
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=mcafee&p=
.
============= SERVICES / DRIVERS ===============
.
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-5-8 64160]
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-8-17 386840]
R1 mfenlfk;McAfee NDIS Light Filter;c:\windows\system32\drivers\mfenlfk.sys [2010-8-17 64304]
R1 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2011-1-14 164840]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2010-8-17 55840]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-8-17 152960]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-8-17 52104]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2010-8-17 313288]
R3 NETw5v32;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32

Bit;c:\windows\system32\drivers\NETw5v32.sys [2010-7-29 4232704]
R3 NMgamingmsFltr;USB Optical Mouse;c:\windows\system32\drivers\NMgamingms.sys [2009-7-24 9472]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-8-17 84264]
S3 NWUSBPort2;Novatel Wireless USB Status2 Port Driver;c:\windows\system32\drivers\nwusbser2.sys

[2006-11-7 92160]
S4 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2010-8-17 84072]
.
=============== Created Last 30 ================
.
2011-04-29 19:29:27 6792528 ----a-w- c:\progra~2\microsoft\windows defender\definition

updates\{4222e1f5-8dea-4a90-bc26-ca657ca44e1d}\mpengine.dll
2011-04-29 05:47:19 -------- d-----w- c:\users\pablop~1\appdata\local\Microsoft Corporation
2011-04-29 05:43:36 -------- d-----w- c:\program files\Microsoft Windows 7 Upgrade Advisor
2011-04-29 01:53:51 -------- d-----w- c:\windows\LMIB8A5.tmp
2011-04-26 22:58:47 -------- d-----w- c:\program files\Trend Micro
2011-04-25 17:19:18 -------- d-----w- c:\users\pablop~1\appdata\local\Sunbelt Software
2011-04-25 17:15:24 -------- dc-h--w- c:\progra~2\{E8A61B3F-DF97-45EA-A2EE-88E262649179}
2011-04-13 18:22:54 420864 ----a-w- c:\windows\system32\vbscript.dll
2011-04-13 18:22:51 739328 ----a-w- c:\windows\system32\inetcomm.dll
2011-04-13 18:22:48 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
2011-04-13 18:22:44 191488 ----a-w- c:\windows\system32\FXSCOVER.exe
.
==================== Find3M ====================
.
2011-03-10 17:03:51 1162240 ----a-w- c:\windows\system32\mfc42u.dll
2011-03-10 17:03:51 1136640 ----a-w- c:\windows\system32\mfc42.dll
2011-03-03 13:25:11 2041856 ----a-w- c:\windows\system32\win32k.sys
2011-03-02 15:44:27 86528 ----a-w- c:\windows\system32\dnsrslvr.dll
2011-02-22 14:13:01 288768 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-02-22 13:33:12 1068544 ----a-w- c:\windows\system32\DWrite.dll
2011-02-22 13:33:09 797696 ----a-w- c:\windows\system32\FntCache.dll
2011-02-22 06:21:28 916480 ----a-w- c:\windows\system32\wininet.dll
2011-02-22 06:17:08 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-02-22 06:16:53 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2011-02-22 06:16:40 71680 ----a-w- c:\windows\system32\iesetup.dll
2011-02-22 06:16:40 109056 ----a-w- c:\windows\system32\iesysprep.dll
2011-02-22 05:20:39 385024 ----a-w- c:\windows\system32\html.iec
2011-02-22 04:43:54 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2011-02-22 04:42:38 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2011-02-16 16:16:37 34304 ----a-w- c:\windows\system32\atmlib.dll
2011-02-16 14:02:23 292864 ----a-w- c:\windows\system32\atmfd.dll
2011-02-03 01:11:20 222080 ----a-w- c:\windows\system32\MpSigStub.exe
.
============= FINISH: 23:03:24.40 ===============