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Thread: I have problems with Click.Giftload

  1. #1
    Junior Member
    Join Date
    May 2011
    Posts
    1

    Default

    Today I got a windows pop up saying "Virus Alert" "dwm.exe is damaged" or something like that. I also had some random antivirus that was scanning and I dont think I remember ever downloading that. It may have been a fake antivirus. Then the computer got a blue screen and restarts itself. I could only go on safemode... I ran malware bytes and then ccleaner. Malwarebytes caught a trojan-- sorry I didnt write down the specific name. I did a system restore point to a previous date and was now able to use the internet while in safemode. I could go on the internet in normal mode but could only go for a few minutes until I get the blue screen and then the computer restarts itself.

    Then I downloaded spy bot and ran spybot and noticed that I had Click.Giftload.. I fixed the problem but I restarted it and ran spybot again and Click.Giftload appeared again.

    Note: I may not have a legitimate copy of windows because I get notices that the windows is not genuine. (I bought this computer used)


    .
    DDS (Ver_11-03-05.01) - NTFSx86 NETWORK
    Run by Home at 19:42:13.99 on Sat 04/30/2011
    Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_20
    Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.2046.1226 [GMT -7:00]
    .
    AV: Microsoft Security Essentials *Disabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
    SP: Microsoft Security Essentials *Disabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
    SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Windows\Explorer.EXE
    C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
    C:\Windows\system32\ctfmon.exe
    C:\Windows\System32\svchost.exe -k secsvcs
    C:\Windows\system32\ctfmon.exe
    C:\Users\Home\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Home\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Users\Home\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Windows\system32\rundll32.exe
    C:\Users\Home\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Home\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Users\Home\Downloads\dds (2).com
    C:\Windows\system32\conhost.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uURLSearchHooks: YTNavAssist.YTNavAssistPlugin Class: {81017ea9-9aa8-4a6a-9734-7af40e7d593f} - c:\program files\yahoo!\companion\installs\cpn1\YTNavAssist.dll
    BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
    BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
    BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~2\office12\GR469A~1.DLL
    BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
    BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - c:\program files\windows live\companion\companioncore.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn1\YTSingleInstance.dll
    BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
    TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
    TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
    EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
    uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
    uRun: [DAEMON Tools Lite] "c:\program files\daemon tools lite\DTLite.exe" -autorun
    uRun: [RESTART_STICKY_NOTES] c:\windows\system32\StikyNot.exe
    uRun: [Google Update] "c:\users\home\appdata\local\google\update\GoogleUpdate.exe" /c
    uRun: [Logitech Vid] "c:\program files\logitech\vid hd\Vid.exe" -bootmode
    mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
    mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
    mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
    mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
    mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe"
    mRun: [SwitchBoard] c:\program files\common files\adobe\switchboard\SwitchBoard.exe
    mRun: [AdobeCS5ServiceManager] "c:\program files\common files\adobe\cs5servicemanager\CS5ServiceManager.exe" -launchedbylogin
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
    mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
    mRun: [LWS] c:\program files\logitech\lws\webcam software\LWS.exe -hide
    mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
    StartupFolder: c:\users\home\appdata\roaming\micros~1\windows\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
    StartupFolder: c:\users\home\appdata\roaming\micros~1\windows\startm~1\programs\startup\rainme~1.lnk - c:\program files\rainmeter\Rainmeter.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
    mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableLUA = 0 (0x0)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
    IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
    IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
    DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\progra~1\micros~2\office12\GRA32A~1.DLL
    Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
    SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~2\office12\GR469A~1.DLL
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - c:\users\home\appdata\roaming\mozilla\firefox\profiles\kc3y2bcc.default\
    FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpClipBook.dll
    FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpClipBookDB.dll
    FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpNeoLogger.dll
    FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSaturn.dll
    FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSeymour.dll
    FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSmartSelect.dll
    FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSmartWebPrinting.dll
    FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSWPOperation.dll
    FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXPLogging.dll
    FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXPMTC.dll
    FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXPMTL.dll
    FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXREStub.dll
    FF - plugin: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\plugins\nphpclipbook.dll
    FF - plugin: c:\program files\magic burning studio\real\browser\plugins\nppl3260.dll
    FF - plugin: c:\program files\magic burning studio\real\browser\plugins\nprpjplug.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
    FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
    FF - plugin: c:\users\home\appdata\local\google\update\1.2.183.39\npGoogleOneClick8.dll
    FF - plugin: c:\users\home\appdata\local\yahoo!\browserplus\2.9.8\plugins\npybrowserplus_2.9.8.dll
    FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
    FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
    FF - Ext: HP Smart Web Printing: - c:\program files\hp\digital imaging\smart web printing\MozillaAddOn3
    FF - Ext: HP Smart Web Printing: - c:\program files\hp\digital imaging\smart web printing\MozillaAddOn3
    FF - Ext: Adblock Plus: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} - %profile%\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
    FF - Ext: NoScript: {73a6fe31-595d-460b-a920-fcc0f8843232} - %profile%\extensions\{73a6fe31-595d-460b-a920-fcc0f8843232}
    FF - Ext: Yahoo! Toolbar: {635abd67-4fe9-1b23-4f01-e679fa7484c1} - %profile%\extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}
    FF - Ext: DownloadHelper: {b9db16a4-6edc-47ec-a1f4-b86292ed211d} - %profile%\extensions\{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
    FF - Ext: Autofill Forms: - %profile%\extensions\autofillForms@blueimp.net
    FF - Ext: turkopticon: {68d0652a-86ef-4c6a-89f4-808652357b2c} - %profile%\extensions\{68d0652a-86ef-4c6a-89f4-808652357b2c}
    .
    ---- FIREFOX POLICIES ----
    FF - user.js: yahoo.ytff.general.dontshowhpoffer - true);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false
    ============= SERVICES / DRIVERS ===============
    .
    R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2009-4-22 1768376]
    S1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-3-25 165264]
    S2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2009-7-13 20992]
    S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
    S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-11-18 23888]
    S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-9-13 102448]
    S3 fssfltr;fssfltr;c:\windows\system32\drivers\fssfltr.sys [2010-11-6 39272]
    S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-9-23 1493352]
    S3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\drivers\MpNWMon.sys [2010-3-25 43392]
    S3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2010-10-24 54144]
    S3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\antimalware\NisSrv.exe [2010-11-11 206360]
    S3 SwitchBoard;Adobe SwitchBoard;c:\program files\common files\adobe\switchboard\SwitchBoard.exe [2010-2-19 517096]
    S3 VST_DPV;VST_DPV;c:\windows\system32\drivers\VSTDPV3.SYS [2009-7-13 980992]
    S3 VSTHWBS2;VSTHWBS2;c:\windows\system32\drivers\VSTBS23.SYS [2009-7-13 266752]
    S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]
    .
    =============== Created Last 30 ================
    .
    2011-05-01 00:43:42 -------- d-----w- c:\program files\Spybot - Search & Destroy
    2011-05-01 00:43:42 -------- d-----w- c:\progra~2\Spybot - Search & Destroy
    2011-04-30 23:28:38 -------- d-----w- c:\windows\system32\%APPDATA%
    2011-04-25 23:52:05 -------- d-----w- c:\program files\Gravity
    2011-04-14 18:34:52 -------- d-----w- c:\program files\Coupons
    .
    ==================== Find3M ====================
    .
    2011-03-18 18:32:10 71072 ----a-w- c:\windows\CouponPrinter.ocx
    .
    ============= FINISH: 19:42:37.01 ===============

    SPYBOT

    Click.GiftLoad: [SBI $89783858] User settings (Registry value, fixed)
    HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main\featurecontrol\FEATURE_BROWSER_EMULATION\svchost.exe

    DoubleClick: Tracking cookie (Chrome: Chrome) (Cookie, fixed)



    --- Spybot - Search & Destroy version: 1.6.2 (build: 20090126) ---

    2009-01-26 blindman.exe (1.0.0.8)
    2009-01-26 SDFiles.exe (1.6.1.7)
    2009-01-26 SDMain.exe (1.0.0.6)
    2009-01-26 SDShred.exe (1.0.2.5)
    2009-01-26 SDUpdate.exe (1.6.0.12)
    2009-01-26 SDWinSec.exe (1.0.0.12)
    2009-01-26 SpybotSD.exe (1.6.2.46)
    2009-01-26 TeaTimer.exe (1.6.4.26)
    2011-04-30 unins000.exe (51.49.0.0)
    2009-01-26 Update.exe (1.6.0.7)
    2009-01-26 advcheck.dll (1.6.2.15)
    2007-04-02 aports.dll (2.1.0.0)
    2008-06-14 DelZip179.dll (1.79.11.1)
    2009-01-26 SDHelper.dll (1.6.2.14)
    2008-06-19 sqlite3.dll
    2009-01-26 Tools.dll (2.1.6.10)
    2009-01-16 UninsSrv.dll (1.0.0.0)
    2011-03-18 Includes\Adware.sbi (*)
    2011-03-22 Includes\AdwareC.sbi (*)
    2010-08-12 Includes\Cookies.sbi (*)
    2010-12-14 Includes\Dialer.sbi (*)
    2011-03-08 Includes\DialerC.sbi (*)
    2011-02-24 Includes\HeavyDuty.sbi (*)
    2011-03-29 Includes\Hijackers.sbi (*)
    2011-03-29 Includes\HijackersC.sbi (*)
    2010-09-15 Includes\iPhone.sbi (*)
    2010-12-14 Includes\Keyloggers.sbi (*)
    2011-03-08 Includes\KeyloggersC.sbi (*)
    2004-11-29 Includes\LSP.sbi (*)
    2011-04-05 Includes\Malware.sbi (*)
    2011-04-26 Includes\MalwareC.sbi (*)
    2011-02-24 Includes\PUPS.sbi (*)
    2011-03-15 Includes\PUPSC.sbi (*)
    2010-01-25 Includes\Revision.sbi (*)
    2009-01-13 Includes\Security.sbi (*)
    2011-03-08 Includes\SecurityC.sbi (*)
    2008-06-03 Includes\Spybots.sbi (*)
    2008-06-03 Includes\SpybotsC.sbi (*)
    2011-02-24 Includes\Spyware.sbi (*)
    2011-03-15 Includes\SpywareC.sbi (*)
    2010-03-08 Includes\Tracks.uti
    2010-12-28 Includes\Trojans.sbi (*)
    2011-04-25 Includes\TrojansC-02.sbi (*)
    2011-04-26 Includes\TrojansC-03.sbi (*)
    2011-04-18 Includes\TrojansC-04.sbi (*)
    2011-04-26 Includes\TrojansC-05.sbi (*)
    2011-03-08 Includes\TrojansC.sbi (*)
    2008-03-04 Plugins\Chai.dll
    2008-03-05 Plugins\Fennel.dll
    2008-02-26 Plugins\Mate.dll
    2007-12-24 Plugins\TCPIPAddress.dll

    Update: I'm on safemode with networking. On Google Chrome, I just got "Win 7 total security firewall alert" and I'm getting security breach alerts. It says I have "Trojan_BNK.win32.keylogger.gen"
    Last edited by tashi; 2011-05-01 at 06:20. Reason: Merged 2 posts, please don't add as helpers look for a zero response ;-)

  2. #2
    Emeritus
    Join Date
    Nov 2005
    Location
    @localhost
    Posts
    6,067

    Default

    hi icymint,

    We will get a download to use. Its called combofix. There is a guide to read first. Read through the guide then apply the directions on your own machine. Post the log in your reply:

    Guide to using Combofix
    How Can I Reduce My Risk?

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