Page 2 of 2 FirstFirst 12
Results 11 to 18 of 18

Thread: Seem to be having trouble

  1. #11
    Member
    Join Date
    Oct 2008
    Posts
    77

    Default

    Everything seems to be running smoothly now.

    ESET scan found no threats.

    Malware Bytes found no threats.


    Malwarebytes' Anti-Malware 1.50.1.1100
    www.malwarebytes.org

    Database version: 6594

    Windows 6.0.6002 Service Pack 2
    Internet Explorer 9.0.8112.16421

    16/05/2011 10:25:22 PM
    mbam-log-2011-05-16 (22-25-22).txt

    Scan type: Quick scan
    Objects scanned: 161749
    Time elapsed: 3 minute(s), 35 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)

    After downloading Java, is it ok to delete JavaRa?

    Also, should i delete ComboFix?

    thank you for your help!

  2. #12
    Emeritus
    Join Date
    Apr 2011
    Location
    USA
    Posts
    1,038

    Default

    Yes it is ok to delete JavaRa from your desktop. Just right-click and select delete. For the time being leave ComboFix alone. We will get to that soon, but we may still need it.

    Stick with me we are almost done.

    If you would, please run DDS again and then post the new log that it will create and post that in your next reply.

  3. #13
    Member
    Join Date
    Oct 2008
    Posts
    77

    Default

    .
    DDS (Ver_11-03-05.01) - NTFSx86
    Run by Brian at 11:45:34.59 on 18/05/2011
    Internet Explorer: 9.0.8112.16421
    Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.2.1033.18.2814.1623 [GMT -4:00]
    .
    AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
    SP: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    ============== Running Processes ===============
    .
    C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\nvvsvc.exe
    C:\Windows\system32\svchost.exe -k rpcss
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k GPSvcGroup
    C:\Windows\system32\SLsvc.exe
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\nvvsvc.exe
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Windows\system32\Dwm.exe
    C:\Program Files\AVG\AVG10\avgwdsvc.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Windows\system32\svchost.exe -k hpdevmgmt
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Windows\System32\svchost.exe -k HPZ12
    C:\Windows\system32\taskeng.exe
    C:\Windows\System32\svchost.exe -k HPZ12
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
    C:\Program Files\SMINST\BLService.exe
    C:\Program Files\CyberLink\Shared files\RichVideo.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Windows\System32\svchost.exe -k WerSvcGroup
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Windows\system32\SearchIndexer.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\HP\QuickPlay\QPService.exe
    C:\Windows\system32\DRIVERS\xaudio.exe
    C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
    C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
    C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\Program Files\HP\HP Software Update\hpwuschd2.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\AVG\AVG10\avgtray.exe
    C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
    C:\Windows\ehome\ehtray.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
    C:\Program Files\AVG\AVG10\avgnsx.exe
    C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
    C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
    C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
    C:\Users\Brian\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Brian\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Brian\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
    C:\Users\Brian\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Windows\system32\rundll32.exe
    C:\Users\Brian\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
    C:\PROGRA~1\AVG\AVG10\avgrsx.exe
    C:\Program Files\AVG\AVG10\avgcsrvx.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Users\Brian\Desktop\dds.scr
    C:\Windows\system32\conime.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.ask.com/?o=14196&l=dis
    mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=91&bd=Presario&pf=cnnb
    uInternet Settings,ProxyOverride = *.local
    BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
    BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
    BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
    BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.0541.0\msneshellx.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
    TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.0541.0\msneshellx.dll
    uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
    uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
    uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
    mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
    mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
    mRun: [UpdateLBPShortCut] "c:\program files\cyberlink\labelprint\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\labelprint" updatewithcreateonce "software\cyberlink\labelprint\2.5"
    mRun: [UpdatePSTShortCut] "c:\program files\cyberlink\dvd suite\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\dvd suite" updatewithcreateonce "software\cyberlink\PowerStarter"
    mRun: [UCam_Menu] "c:\program files\cyberlink\youcam\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\youcam" updatewithcreateonce "software\cyberlink\youcam\2.0"
    mRun: [QlbCtrl.exe] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start
    mRun: [UpdateP2GoShortCut] "c:\program files\cyberlink\power2go\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\power2go" updatewithcreateonce "software\cyberlink\power2go\6.0"
    mRun: [UpdatePDIRShortCut] "c:\program files\cyberlink\powerdirector\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\powerdirector" updatewithcreateonce "software\cyberlink\powerdirector\7.0"
    mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
    mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
    mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
    mRun: [Intuit SyncManager] c:\program files\common files\intuit\sync\IntuitSyncManager.exe startup
    mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
    mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
    mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
    mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
    IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
    Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files\intuit\quickbooks 2010\HelpAsyncPluggableProtocol.dll
    Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
    SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
    mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
    Hosts: 127.0.0.1 www.spywareinfo.com
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-2-22 22992]
    R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-3-16 32592]
    R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-1-7 248656]
    R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-3-1 34896]
    R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-4-5 297168]
    R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2011-4-18 7398752]
    R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2011-2-8 269520]
    R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
    R2 Recovery Service for Windows;Recovery Service for Windows;c:\program files\sminst\BLService.exe [2009-4-20 365952]
    R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2011-5-8 1153368]
    R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2011-4-14 134480]
    R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2011-2-10 24144]
    R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2011-2-10 28624]
    R3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2009-4-20 193840]
    R3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda32v.sys [2008-5-9 43040]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
    .
    =============== Created Last 30 ================
    .
    2011-05-17 06:42:53 -------- d-----w- c:\windows\system32\drivers\AVG
    2011-05-17 06:42:53 -------- d-----w- c:\progra~2\AVG10
    2011-05-17 02:20:37 -------- d-----w- c:\users\brian\appdata\roaming\Malwarebytes
    2011-05-17 02:20:22 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2011-05-17 02:20:21 -------- d-----w- c:\progra~2\Malwarebytes
    2011-05-17 02:20:18 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
    2011-05-17 02:20:18 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2011-05-17 01:17:45 -------- d-sh--w- C:\$RECYCLE.BIN
    2011-05-17 01:06:52 -------- d-----w- C:\ComboFix
    2011-05-13 19:25:58 -------- d-----w- c:\users\brian\appdata\local\Microsoft Games
    2011-05-13 19:07:12 98816 ----a-w- c:\windows\sed.exe
    2011-05-13 19:07:12 89088 ----a-w- c:\windows\MBR.exe
    2011-05-13 19:07:12 256512 ----a-w- c:\windows\PEV.exe
    2011-05-13 19:07:12 161792 ----a-w- c:\windows\SWREG.exe
    2011-05-12 15:38:44 100736 ----a-w- C:\agloqpow.sys
    2011-05-12 02:43:59 -------- d-sh--w- c:\windows\system32\%APPDATA%
    2011-05-11 17:38:12 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
    2011-05-10 01:54:49 -------- d-----w- C:\$AVG
    2011-05-08 06:29:41 -------- d-----w- c:\program files\Spybot - Search & Destroy
    2011-05-08 06:29:41 -------- d-----w- c:\progra~2\Spybot - Search & Destroy
    2011-05-08 06:18:14 -------- d-----w- c:\program files\4Videosoft Studio
    2011-05-08 06:15:47 -------- d-----w- c:\users\brian\appdata\roaming\GetRightToGo
    2011-04-29 23:17:55 -------- d-----w- c:\program files\iPod
    2011-04-29 23:17:42 -------- d-----w- c:\program files\iTunes
    2011-04-29 23:10:39 -------- d-----w- c:\program files\Bonjour
    2011-04-28 15:00:49 28672 ----a-w- c:\windows\system32\Apphlpdm.dll
    2011-04-28 15:00:48 4240384 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll
    2011-04-28 15:00:31 876032 ----a-w- c:\windows\system32\XpsPrint.dll
    .
    ==================== Find3M ====================
    .
    2011-04-14 09:07:59 472808 ----a-w- c:\windows\system32\deployJava1.dll
    2011-04-06 20:20:16 91424 ----a-w- c:\windows\system32\dnssd.dll
    2011-04-06 20:20:16 75040 ----a-w- c:\windows\system32\jdns_sd.dll
    2011-04-06 20:20:16 197920 ----a-w- c:\windows\system32\dnssdX.dll
    2011-04-06 20:20:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
    2011-03-10 17:03:51 1162240 ----a-w- c:\windows\system32\mfc42u.dll
    2011-03-10 17:03:51 1136640 ----a-w- c:\windows\system32\mfc42.dll
    2011-03-03 15:42:03 739328 ----a-w- c:\windows\system32\inetcomm.dll
    2011-03-03 15:40:07 173056 ----a-w- c:\windows\apppatch\AcXtrnal.dll
    2011-03-03 15:40:05 542720 ----a-w- c:\windows\apppatch\AcLayers.dll
    2011-03-03 15:40:05 458752 ----a-w- c:\windows\apppatch\AcSpecfc.dll
    2011-03-03 15:40:04 2159616 ----a-w- c:\windows\apppatch\AcGenral.dll
    2011-03-03 13:25:11 2041856 ----a-w- c:\windows\system32\win32k.sys
    2011-03-02 15:44:27 86528 ----a-w- c:\windows\system32\dnsrslvr.dll
    2011-02-22 14:13:01 288768 ----a-w- c:\windows\system32\XpsGdiConverter.dll
    2011-02-22 13:33:12 1068544 ----a-w- c:\windows\system32\DWrite.dll
    2011-02-22 13:33:09 797696 ----a-w- c:\windows\system32\FntCache.dll
    2011-02-18 20:36:58 4184352 ----a-w- c:\windows\system32\usbaaplrc.dll
    .
    ============= FINISH: 11:46:45.52 ===============

  4. #14
    Emeritus
    Join Date
    Apr 2011
    Location
    USA
    Posts
    1,038

    Default

    Hi redwingsfan81,

    I have found something of interest that I would like you to submit to an online virus scan. Please visit the site located Here and submit C:\agloqpow.sys.

    Follow steps one and two as shown below

    Let the scan proceed and let me know what the results are about this file.
    ----------

    Using Windows Explorer (Windows Key + E), locate the following file/folder, and DELETE it.

    c:\windows\system32\%APPDATA%


    In your next reply please post the log created by Virus Total.

  5. #15
    Member
    Join Date
    Oct 2008
    Posts
    77

    Default

    How do you get the log file from VirusTotal?

    Even though I in no way recognize that file, VirusTotal says it is clean.

    Also I tried going to system32 to find that folder but I can't seem to find it. There is however a folder called AppData under my doucuments. should I delete that?

  6. #16
    Emeritus
    Join Date
    Apr 2011
    Location
    USA
    Posts
    1,038

    Default

    You don't need to post the log from Virus Total. If you saw it and it says it is clean that is good.

    The file you were searching for is a hidden file. You should be able to see it by following these instructions first.
    • Go to start>control panel> press Alt> select Tools tab> folder options>view
    • Choose to "show hidden files and folders,"
    • Uncheck the "hide protected operating system files" and the "hide extensions for know file types" boxes.
    • Close the window with ok

    ----------

    Using Windows Explorer (Windows Key + E), locate the following file/folder, and DELETE it.

    c:\windows\system32\%APPDATA%

    ----------

    Please run DDS once more and post the log created for me.


    Please post the new log created by DDS.

  7. #17
    Member
    Join Date
    Oct 2008
    Posts
    77

    Default

    .
    DDS (Ver_11-03-05.01) - NTFSx86
    Run by Brian at 1:38:17.91 on 21/05/2011
    Internet Explorer: 9.0.8112.16421
    Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.2.1033.18.2814.1920 [GMT -4:00]
    .
    AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
    SP: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    ============== Running Processes ===============
    .
    C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\nvvsvc.exe
    C:\Windows\system32\svchost.exe -k rpcss
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k GPSvcGroup
    C:\Windows\system32\SLsvc.exe
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\system32\nvvsvc.exe
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\system32\Dwm.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files\AVG\AVG10\avgwdsvc.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Windows\system32\svchost.exe -k hpdevmgmt
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
    C:\Program Files\SMINST\BLService.exe
    C:\Program Files\CyberLink\Shared files\RichVideo.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Windows\System32\svchost.exe -k WerSvcGroup
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\system32\DRIVERS\xaudio.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\HP\QuickPlay\QPService.exe
    C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
    C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\Program Files\HP\HP Software Update\hpwuschd2.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\AVG\AVG10\avgnsx.exe
    C:\Program Files\AVG\AVG10\avgtray.exe
    C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
    C:\Windows\ehome\ehtray.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
    C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
    C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
    C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
    C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
    C:\PROGRA~1\AVG\AVG10\avgrsx.exe
    C:\Program Files\AVG\AVG10\avgcsrvx.exe
    C:\Program Files\Common Files\Apple\Apple Application Support\distnoted.exe
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Users\Brian\Desktop\dds.scr
    C:\Windows\system32\conime.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.ask.com/?o=14196&l=dis
    mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=91&bd=Presario&pf=cnnb
    uInternet Settings,ProxyOverride = *.local
    BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
    BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
    BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
    BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.0541.0\msneshellx.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
    TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.0541.0\msneshellx.dll
    uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
    uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
    uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
    mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
    mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
    mRun: [UpdateLBPShortCut] "c:\program files\cyberlink\labelprint\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\labelprint" updatewithcreateonce "software\cyberlink\labelprint\2.5"
    mRun: [UpdatePSTShortCut] "c:\program files\cyberlink\dvd suite\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\dvd suite" updatewithcreateonce "software\cyberlink\PowerStarter"
    mRun: [UCam_Menu] "c:\program files\cyberlink\youcam\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\youcam" updatewithcreateonce "software\cyberlink\youcam\2.0"
    mRun: [QlbCtrl.exe] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start
    mRun: [UpdateP2GoShortCut] "c:\program files\cyberlink\power2go\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\power2go" updatewithcreateonce "software\cyberlink\power2go\6.0"
    mRun: [UpdatePDIRShortCut] "c:\program files\cyberlink\powerdirector\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\powerdirector" updatewithcreateonce "software\cyberlink\powerdirector\7.0"
    mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
    mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
    mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
    mRun: [Intuit SyncManager] c:\program files\common files\intuit\sync\IntuitSyncManager.exe startup
    mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
    mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
    mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
    mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
    IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
    Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files\intuit\quickbooks 2010\HelpAsyncPluggableProtocol.dll
    Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
    SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
    mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
    Hosts: 127.0.0.1 www.spywareinfo.com
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-2-22 22992]
    R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-3-16 32592]
    R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-1-7 248656]
    R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-3-1 34896]
    R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-4-5 297168]
    R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2011-4-18 7398752]
    R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2011-2-8 269520]
    R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
    R2 Recovery Service for Windows;Recovery Service for Windows;c:\program files\sminst\BLService.exe [2009-4-20 365952]
    R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2011-5-8 1153368]
    R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2011-4-14 134480]
    R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2011-2-10 24144]
    R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2011-2-10 28624]
    R3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2009-4-20 193840]
    R3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda32v.sys [2008-5-9 43040]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
    .
    =============== Created Last 30 ================
    .
    2011-05-17 06:42:53 -------- d-----w- c:\windows\system32\drivers\AVG
    2011-05-17 06:42:53 -------- d-----w- c:\progra~2\AVG10
    2011-05-17 02:20:37 -------- d-----w- c:\users\brian\appdata\roaming\Malwarebytes
    2011-05-17 02:20:22 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2011-05-17 02:20:21 -------- d-----w- c:\progra~2\Malwarebytes
    2011-05-17 02:20:18 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
    2011-05-17 02:20:18 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2011-05-17 01:17:45 -------- d-sh--w- C:\$RECYCLE.BIN
    2011-05-17 01:06:52 -------- d-----w- C:\ComboFix
    2011-05-13 19:25:58 -------- d-----w- c:\users\brian\appdata\local\Microsoft Games
    2011-05-13 19:07:12 98816 ----a-w- c:\windows\sed.exe
    2011-05-13 19:07:12 89088 ----a-w- c:\windows\MBR.exe
    2011-05-13 19:07:12 256512 ----a-w- c:\windows\PEV.exe
    2011-05-13 19:07:12 161792 ----a-w- c:\windows\SWREG.exe
    2011-05-12 15:38:44 100736 ----a-w- C:\agloqpow.sys
    2011-05-11 17:38:12 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
    2011-05-10 01:54:49 -------- d-----w- C:\$AVG
    2011-05-08 06:29:41 -------- d-----w- c:\program files\Spybot - Search & Destroy
    2011-05-08 06:29:41 -------- d-----w- c:\progra~2\Spybot - Search & Destroy
    2011-05-08 06:18:14 -------- d-----w- c:\program files\4Videosoft Studio
    2011-04-29 23:17:55 -------- d-----w- c:\program files\iPod
    2011-04-29 23:17:42 -------- d-----w- c:\program files\iTunes
    2011-04-29 23:10:39 -------- d-----w- c:\program files\Bonjour
    2011-04-28 15:00:49 28672 ----a-w- c:\windows\system32\Apphlpdm.dll
    2011-04-28 15:00:48 4240384 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll
    2011-04-28 15:00:31 876032 ----a-w- c:\windows\system32\XpsPrint.dll
    .
    ==================== Find3M ====================
    .
    2011-04-14 09:07:59 472808 ----a-w- c:\windows\system32\deployJava1.dll
    2011-04-06 20:20:16 91424 ----a-w- c:\windows\system32\dnssd.dll
    2011-04-06 20:20:16 75040 ----a-w- c:\windows\system32\jdns_sd.dll
    2011-04-06 20:20:16 197920 ----a-w- c:\windows\system32\dnssdX.dll
    2011-04-06 20:20:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
    2011-03-10 17:03:51 1162240 ----a-w- c:\windows\system32\mfc42u.dll
    2011-03-10 17:03:51 1136640 ----a-w- c:\windows\system32\mfc42.dll
    2011-03-03 15:42:03 739328 ----a-w- c:\windows\system32\inetcomm.dll
    2011-03-03 15:40:07 173056 ----a-w- c:\windows\apppatch\AcXtrnal.dll
    2011-03-03 15:40:05 542720 ----a-w- c:\windows\apppatch\AcLayers.dll
    2011-03-03 15:40:05 458752 ----a-w- c:\windows\apppatch\AcSpecfc.dll
    2011-03-03 15:40:04 2159616 ----a-w- c:\windows\apppatch\AcGenral.dll
    2011-03-03 13:25:11 2041856 ----a-w- c:\windows\system32\win32k.sys
    2011-03-02 15:44:27 86528 ----a-w- c:\windows\system32\dnsrslvr.dll
    2011-02-22 14:13:01 288768 ----a-w- c:\windows\system32\XpsGdiConverter.dll
    2011-02-22 13:33:12 1068544 ----a-w- c:\windows\system32\DWrite.dll
    2011-02-22 13:33:09 797696 ----a-w- c:\windows\system32\FntCache.dll
    .
    ============= FINISH: 1:39:14.64 ===============

  8. #18
    Emeritus
    Join Date
    Apr 2011
    Location
    USA
    Posts
    1,038

    Default

    Hi Redwingsfan81!!

    IT APPEARS THAT YOUR LOGS ARE NOW CLEAN SO LETS DO A COUPLE OF THINGS TO WRAP THIS UP!!


    The following will implement some cleanup procedures as well as reset System Restore points:

    Click Start > Type Run in the Start Search bar > Select Run > copy/paste the following bolded text into the Run box and click OK:

    ComboFix /Uninstall
    ----------

    This infection appears to have been cleaned, but as the malware could be configured to run any program a remote attacker requires, it's impossible to be 100% sure that any machine is clean.

    Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren't cluttering up your desktop.

    Here are some tips to reduce the potential for spyware infection in the future:

    1. Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.

    2. Enable Protected Mode in Internet Explorer. This helps Windows Vista users stay more protected from attack by running Internet Explorer with restricted privileges as well as reducing the ability to write, alter or destroy data on your system or install malicious code. To make sure this is running follow these steps:
    • Open Internet Explorer
    • Click on Tools > Internet Options
    • Press Security tab
    • Select Internet zone then place check next to Enable Protected Mode if not already done
    • Do the same for Local Intranet, Trusted Sites and Restricted Sites and then press Apply
    • Restart Internet Explorer and in the bottom right corner of your screen you will see Protected Mode: On showing you it is enabled.

    3. Use and Update an Anti-Virus Software - I can not overemphasize the need for you to use and update your Anti-virus application on a regular basis. With the ever increasing number of new variants of malware arriving on the scene daily, you become very susceptible to an attack without updated protection.

    4. Firewall
    Using a third-party firewall will allow you to give/deny access for applications that want to go online. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. A tutorial on Firewalls and a listing of some available ones can be found here.
    **Do not install more than one firewall program because they will conflict with each other**

    5. Make sure you keep your Windows OS current. Windows XP users can visit Windows update regularly to download and install any critical updates and service packs. Windows Vista/7 users can open the Start menu > All Programs > Windows Update > Check for Updates (in left hand task pane) to update these systems. Without these you are leaving the back door open.

    6. Filehippo's Update Checker. It is free utilitiy that scan your computer for installed software, checks the versions and then sends this information to see if there are any newer releases. Available software updates are displayed and you can decide which ones to download and install. Among many other types of programs, they includes a number of the Anti-Spyware, Firewall/Security and Anti-Virus programs that have been recommended (though not all of them). Note: Definition files should be updated from within the programs themselves. The Update Checker look for newer versions of the software program, not definition files.

    7. Consider a custom hosts file such as MVPS HOSTS. This custom hosts file effectively blocks a wide range of unwanted ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers.
    For information on how to download and install, please read this tutorial by WinHelp2002
    Note: Be sure to follow the instructions to disable the DNS Client service before installing a custom hosts file.

    8. WOT , Web of Trust, As 'Googling' is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an add-on available for Firefox, Internet Explorer as well as Google Chrome.

    9. Install Spybot - Search and Destroy - Download and install Spybot - Search and Destroy with its TeaTimer option. This will provide real time spyware and hijacker protection on your computer alongside your virus protection. You should scan your computer with the program on a regular basis just as you would with your anti-virus software. A tutorial on installing and using this product can be found here:
    Instructions for - Spybot S & D and Ad-aware

    10. Finally, I strongly recommend that you read TonyKlein's good advice So how did I get infected in the first place?

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •