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Thread: Hangs on uninstall

  1. #1
    Junior Member
    Join Date
    May 2011
    Posts
    1

    Default Hangs on uninstall

    How can I get rid of this software?

    I tried reinstalling fresh and it still hangs. I tried manually uninstalling, but can't remove the Program Files folder because it says those files are still in use, even after a scan.

    It has been like this for 30 minutes.


  2. #2
    Senior Member
    Join Date
    Jul 2006
    Location
    Croatia
    Posts
    735

    Default

    Remove thru Safe Mode, but if it doesn't work, try manually, if still doesn't, reboot in safe mode but with no running uninstaller.

  3. #3
    Senior Member
    Join Date
    May 2009
    Posts
    236

    Default

    When I uninstalled SpyBot S&D Beta, I disabled all it's services beforehand. Immediately after that, without restarting Windows, I was able to uninstall via Add/Remove Programs.

    There were a few folder/files in it's install folder, which I deleted via Windows Explorer. I haven't yet bothered to check the Registry, as I will install the pre-release version, if there is a method to permanently disable SpyBot S&D services from running. On this WinXP Pro machine, they all restarted on Windows Restart after being disabled.

  4. #4
    Senior Member
    Join Date
    Oct 2005
    Location
    Germany
    Posts
    5,263

    Default

    Hello,

    Thank you very much for providing feedback towards our Spybot 2.0.3 Beta.

    We will try to reproduce the problem and will try to fix it.

    Best regards
    Sandra
    Team Spybot

  5. #5
    Security Expert: Visiting Fellow
    Join Date
    Jul 2007
    Posts
    703

    Default

    I had the same problem, and like Gopher John, after stopping the services for Spybot Search & Destroy 2, the uninstaller ran successfully.

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