This is on my daughter's Toshiba Satellite laptop. It's running windows 7. AVG says I have this but when I click on the button to remove it it says it can not find it. I ran a scan with Malwarebytes scanner and it found something in the recycle bin but thats it. I was going to try that combo tool thing I read about in posts here but it said I should not do it without being advised to. So I need help bad with this thing. It prevents windows from loading I think. I can get it to work for a time then it crashes and windows then wont load up. I try system restore several times then all of a sudden it starts up. Any help would be super appreciated. Another note my desktop seems to have the same issue but it is running vista. All are on the same network though. Oh and I am not very good with these computers and dont understand alot of the lingo. So please keep that in mind. Thanks.
Jeremy