Attack of windows xp restore- DDS.txt

[johnallanchambers]

Hi Blade,
I dowloaed combo fix from the mini to thumb drive na dinstalled it but it is hung in the install at about 60% at out put folder c:\32788R22FWJFW
What to do?
Thanks
John

[johnallanchambers]

Previous to the install I disabled Malewarebytes Spy bot and Norton
John

[johnallanchambers]

Hi Blade,
I am hung up at output folder C:\32788R22FWJFW and it will not complete install
John

[johnallanchambers]

Hi Blade,
This virus is defeating me every way I turn. I had to download this from the thumb drive because it is still redirecting me.
Thank you
John

[Blade81]

Hi,

Download aswMBR to your desktop. Double click the aswMBR.exe to run it
Click the Scan button to start scan

On completion of the scan click save log, save it to your desktop and post in your next reply.

[johnallanchambers]

Hi Blade,
Avast scan
Thank you
John

[Blade81]

Hi,

Does redirecting happen with both Internet Explorer and Firefox?

Download GMER here by clicking download exe -button and then saving it your desktop:

• Double-click .exe that you downloaded
• Click rootkit-tab, uncheck files option and then click scan.
• Don't check
  Show All
  box while scanning in progress!
• When scanning is ready, click Copy.
• This copies log to clipboard
• Post log (if the log is long, archive it into a zip file and attach instead of posting) in your reply.

[johnallanchambers]

Hi Blade,
It is redirecting in IE and Firefox has been hidden with icons and removed from programs. So I can't access.
GMER attached zipped.
Thank you
John

[Blade81]

Hi,

Please run this tool. See if that helps with hidden items issue.



Download and Run SystemLook

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

• Double-click SystemLook.exe to run it.
• Copy the content of the following codebox into the main textfield:
  

  :filefind
  VolSnap.sys

• Click the Look button to start the scan.
• When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt

[johnallanchambers]

Hi Blade,
I ran unhide and it restored the missing files- icons with IE icons. The system look .exe will not run. Error says "this application has failed to start because the application configuration is incorrect"
Thank
John