Hi,
The same steps like on earlier GMER run.
Hi,
The same steps like on earlier GMER run.
Microsoft Windows Insider MVP 2016-2020
Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
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Malware removal instructions are for the correspondent user's case only.
I see why not to run files. I am still waiting for it to scan.
John
Hi Blade,
Please find gemer post
Thanks
John
Please post fresh dds.txt log.
Microsoft Windows Insider MVP 2016-2020
Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
If you have problems create a thread in the forum, please.
Malware removal instructions are for the correspondent user's case only.
Hi Blade,
Please find dds 6-25 and zip attach.
Thanks
John
Hi,
Open notepad and then copy and paste the bolded lines below into it. Go to File > save as and name the file fixes.bat, change the Save as type to all files and save it to your desktop.
@ECHO OFF
DIR /s/a %windir%\volsnap_old.sys >LogIt.txt
START LogIt.txt
DEL %0
Double-click on fixes.bat file to execute it. Notepad should open up. Post back its contents, please.
Microsoft Windows Insider MVP 2016-2020
Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
If you have problems create a thread in the forum, please.
Malware removal instructions are for the correspondent user's case only.
Hi Blade,
I could not do this last night, had a family function.
I am sending from the infected computer as it is not redirecting. It seems a lot better.
Thank you
John
No problem. It's a weekend anywayI could not do this last night, had a family function.
Please see if you're able to make ComboFix run (let it update itself if prompted). Post back the report.
Microsoft Windows Insider MVP 2016-2020
Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
If you have problems create a thread in the forum, please.
Malware removal instructions are for the correspondent user's case only.
Hi Blade,
Please find combo fix log as requested.
I noticed that my entertainment ,system files and communication files on the start up menu are gone. Can I get that back?
The icon for Widows xp restore is still on my machine. Should I send to trash? Things are running much better.
Thank you
John
Hi,
You may try this tool to get missing start menu items back. If it doesn't restore them then only option (if reformat is not included) is to manually add missing items to start menu. Instructions here.
Yes and empty the trash can after that.The icon for Widows xp restore is still on my machine. Should I send to trash?
Microsoft Windows Insider MVP 2016-2020
Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
If you have problems create a thread in the forum, please.
Malware removal instructions are for the correspondent user's case only.