Page 1 of 3 123 LastLast
Results 1 to 10 of 24

Thread: Right media prob dds & attach logs

  1. #1
    Member
    Join Date
    May 2010
    Posts
    95

    Default Right media prob dds & attach logs

    Spybot removes the bug but it re-appears each time I re-boot, constantly keep getting a pop of I got a virus please download a anti virus programme, windows security centre keeps popping up and a fake programme that suggests its clearing the bug. Please assist. Please refer to

    http://forums.spybot.info/showthread.php?t=63164


    DDS LOG

    .
    DDS (Ver_2011-06-12.02) - NTFSx86
    Internet Explorer: 8.0.6001.18702
    Run by Owner at 20:16:58 on 2011-06-22
    Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.1214.709 [GMT 1:00]
    .
    AV: AVG Anti-Virus *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
    .
    ============== Running Processes ===============
    .
    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    svchost.exe
    svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Virgin Media\Service Manager\ServicepointService.exe
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\WINDOWS\system32\VTTimer.exe
    C:\WINDOWS\system32\VTtrayp.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    C:\PROGRA~1\AVG\AVG8\avgrsx.exe
    C:\PROGRA~1\AVG\AVG8\avgemc.exe
    C:\Program Files\AVG\AVG8\avgcsrvx.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://bbc.co.uk/news
    uURLSearchHooks: H - No File
    uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
    mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
    BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\reader\activex\AcroIEHelper.dll
    BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
    BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
    TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
    TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    uRun: [533117063] c:\documents and settings\owner\local settings\application data\oyg.exe
    uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
    mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
    mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
    mRun: [SoundMan] SOUNDMAN.EXE
    mRun: [VTTimer] VTTimer.exe
    mRun: [VTTrayp] VTtrayp.exe
    mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
    mRun: [ServiceManager.exe] "c:\program files\virgin media\service manager\ServiceManager.exe" /AUTORUN
    dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
    dRunOnce: [RunNarrator] Narrator.exe
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
    DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    TCP: DhcpNameServer = 194.168.4.100 194.168.8.100
    TCP: Interfaces\{CA9EBB3F-A647-4A93-BE91-B284B9509627} : DhcpNameServer = 194.168.4.100 194.168.8.100
    Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
    Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
    Notify: avgrsstarter - avgrsstx.dll
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
    .
    ============= SERVICES / DRIVERS ===============
    .
    R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-11-5 335240]
    R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-11-5 27784]
    R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-11-5 108552]
    R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-11-6 908056]
    R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-11-6 297752]
    R2 ServicepointService;ServicepointService;c:\program files\virgin media\service manager\ServicepointService.exe [2011-5-15 689464]
    S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg8\toolbar\ToolbarBroker.exe [2010-10-26 947528]
    .
    =============== Created Last 30 ================
    .
    2011-06-22 07:56:21 -------- d-----w- c:\program files\Spybot - Search & Destroy
    2011-06-22 07:56:21 -------- d-----w- c:\documents and settings\all users\application data\Spybot - Search & Destroy
    2011-06-22 07:30:42 335872 ----a-w- c:\documents and settings\owner\local settings\application data\oyg.exe
    2011-06-16 18:28:15 105472 -c----w- c:\windows\system32\dllcache\mup.sys
    .
    ==================== Find3M ====================
    .
    2011-05-02 15:31:52 692736 ----a-w- c:\windows\system32\inetcomm.dll
    2011-04-29 16:19:43 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
    2011-04-25 16:11:12 916480 ----a-w- c:\windows\system32\wininet.dll
    2011-04-25 16:11:11 43520 ----a-w- c:\windows\system32\licmgr10.dll
    2011-04-25 16:11:11 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
    2011-04-25 12:01:22 385024 ----a-w- c:\windows\system32\html.iec
    2011-04-21 13:37:43 105472 ----a-w- c:\windows\system32\drivers\mup.sys
    .
    ============= FINISH: 20:17:29.65 ===============

  2. #2
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Hi,

    If help still needed post fresh dds logs, please.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  3. #3
    Member
    Join Date
    May 2010
    Posts
    95

    Default

    .
    DDS (Ver_2011-06-12.02) - NTFSx86
    Internet Explorer: 8.0.6001.18702
    Run by Owner at 1:03:42 on 2011-07-02
    Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.1214.450 [GMT 1:00]
    .
    AV: AVG Anti-Virus *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
    .
    ============== Running Processes ===============
    .
    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    svchost.exe
    svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    C:\Program Files\Virgin Media\Digital Home Support\HsdService.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Virgin Media\Service Manager\ServicepointService.exe
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    C:\WINDOWS\SOUNDMAN.EXE
    C:\WINDOWS\system32\VTTimer.exe
    C:\WINDOWS\system32\VTtrayp.exe
    C:\PROGRA~1\AVG\AVG8\avgtray.exe
    C:\Program Files\Virgin Media\Service Manager\ServiceManager.exe
    C:\Program Files\Virgin Media\Digital Home Support\DHSClient.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\PROGRA~1\AVG\AVG8\avgemc.exe
    C:\PROGRA~1\AVG\AVG8\avgrsx.exe
    C:\Program Files\AVG\AVG8\avgcsrvx.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://bbc.co.uk/news
    uURLSearchHooks: H - No File
    uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
    mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
    BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\reader\activex\AcroIEHelper.dll
    BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
    BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
    TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
    TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
    mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
    mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
    mRun: [SoundMan] SOUNDMAN.EXE
    mRun: [VTTimer] VTTimer.exe
    mRun: [VTTrayp] VTtrayp.exe
    mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
    mRun: [ServiceManager.exe] "c:\program files\virgin media\service manager\ServiceManager.exe" /AUTORUN
    mRun: [DHSClient.exe] "c:\program files\virgin media\digital home support\DHSClient.exe" /AUTORUN
    dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
    dRunOnce: [RunNarrator] Narrator.exe
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
    DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    TCP: DhcpNameServer = 194.168.4.100 194.168.8.100
    TCP: Interfaces\{CA9EBB3F-A647-4A93-BE91-B284B9509627} : DhcpNameServer = 194.168.4.100 194.168.8.100
    Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
    Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
    Notify: avgrsstarter - avgrsstx.dll
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
    .
    ============= SERVICES / DRIVERS ===============
    .
    R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-11-5 335240]
    R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-11-5 27784]
    R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-11-5 108552]
    R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-11-6 908056]
    R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-11-6 297752]
    R2 HsdService;HsdService;c:\program files\virgin media\digital home support\HsdService.exe [2011-6-22 1406264]
    R2 ServicepointService;ServicepointService;c:\program files\virgin media\service manager\ServicepointService.exe [2011-5-15 689464]
    S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg8\toolbar\ToolbarBroker.exe [2010-10-26 947528]
    .
    =============== Created Last 30 ================
    .
    2011-06-22 19:53:59 -------- d-----w- c:\documents and settings\owner\application data\Radialpoint
    2011-06-22 19:26:25 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2011-06-22 19:26:24 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
    2011-06-22 19:26:23 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2011-06-22 07:56:21 -------- d-----w- c:\program files\Spybot - Search & Destroy
    2011-06-22 07:56:21 -------- d-----w- c:\documents and settings\all users\application data\Spybot - Search & Destroy
    2011-06-16 18:28:15 105472 -c----w- c:\windows\system32\dllcache\mup.sys
    .
    ==================== Find3M ====================
    .
    2011-05-02 15:31:52 692736 ----a-w- c:\windows\system32\inetcomm.dll
    2011-04-29 16:19:43 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
    2011-04-25 16:11:12 916480 ----a-w- c:\windows\system32\wininet.dll
    2011-04-25 16:11:11 43520 ----a-w- c:\windows\system32\licmgr10.dll
    2011-04-25 16:11:11 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
    2011-04-25 12:01:22 385024 ----a-w- c:\windows\system32\html.iec
    2011-04-21 13:37:43 105472 ----a-w- c:\windows\system32\drivers\mup.sys
    .
    ============= FINISH: 1:04:31.75 ===============

  4. #4
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Please post attach.txt contents too.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  5. #5
    Member
    Join Date
    May 2010
    Posts
    95

    Default

    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2011-06-12.02)
    .
    Microsoft Windows XP Home Edition
    Boot Device: \Device\HarddiskVolume1
    Install Date: 04/11/2009 23:18:35
    System Uptime: 02/07/2011 17:52:11 (0 hours ago)
    .
    Motherboard: FUJITSU SIEMENS | | AMILO PRO V2030
    Processor: Intel(R) Celeron(R) M processor 1.40GHz | Socket 478 | 1396/100mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 27 GiB total, 18.875 GiB free.
    D: is FIXED (NTFS) - 10 GiB total, 1.758 GiB free.
    E: is CDROM ()
    .
    ==== Disabled Device Manager Items =============
    .
    Class GUID:
    Description: PCI Simple Communications Controller
    Device ID: PCI\VEN_1106&DEV_3068&SUBSYS_109B1734&REV_80\3&61AAA01&0&8E
    Manufacturer:
    Name: PCI Simple Communications Controller
    PNP Device ID: PCI\VEN_1106&DEV_3068&SUBSYS_109B1734&REV_80\3&61AAA01&0&8E
    Service:
    .
    ==== System Restore Points ===================
    .
    RP89: 26/03/2011 14:43:21 - System Checkpoint
    RP90: 04/04/2011 20:32:29 - System Checkpoint
    RP91: 08/04/2011 20:46:34 - System Checkpoint
    RP92: 11/04/2011 19:33:54 - System Checkpoint
    RP93: 12/04/2011 19:49:17 - System Checkpoint
    RP94: 14/04/2011 19:51:57 - System Checkpoint
    RP95: 15/04/2011 19:58:00 - System Checkpoint
    RP96: 16/04/2011 16:35:28 - Software Distribution Service 3.0
    RP97: 21/04/2011 20:53:38 - System Checkpoint
    RP98: 26/04/2011 21:53:05 - Software Distribution Service 3.0
    RP99: 29/04/2011 12:55:33 - System Checkpoint
    RP100: 02/05/2011 18:12:47 - System Checkpoint
    RP101: 08/05/2011 21:58:03 - System Checkpoint
    RP102: 10/05/2011 18:14:37 - System Checkpoint
    RP103: 11/05/2011 20:35:15 - Avg8 Update
    RP104: 11/05/2011 21:06:09 - Software Distribution Service 3.0
    RP105: 22/05/2011 15:25:11 - System Checkpoint
    RP106: 24/05/2011 19:22:43 - System Checkpoint
    RP107: 30/05/2011 19:37:07 - System Checkpoint
    RP108: 02/06/2011 18:20:20 - System Checkpoint
    RP109: 03/06/2011 20:00:48 - System Checkpoint
    RP110: 06/06/2011 19:16:03 - System Checkpoint
    RP111: 10/06/2011 00:17:18 - System Checkpoint
    RP112: 14/06/2011 19:53:48 - System Checkpoint
    RP113: 16/06/2011 19:47:23 - Software Distribution Service 3.0
    RP114: 18/06/2011 12:00:11 - System Checkpoint
    RP115: 19/06/2011 15:00:44 - System Checkpoint
    RP116: 21/06/2011 19:54:12 - System Checkpoint
    RP117: 22/06/2011 20:10:49 - Removed AVG 8.5
    RP118: 22/06/2011 20:13:03 - Removed AVG 8.5
    RP119: 22/06/2011 20:14:13 - Removed AVG 8.5
    RP120: 22/06/2011 21:00:51 - Removed AVG 8.5
    RP121: 24/06/2011 19:50:21 - System Checkpoint
    RP122: 26/06/2011 19:14:51 - System Checkpoint
    .
    ==== Installed Programs ======================
    .
    AAC Decoder
    Adobe Flash Player 10 ActiveX
    Adobe Reader 6.0.1
    Adobe Shockwave Player 11.5
    Advanced SystemCare 3
    AutoUpdate
    AVG Free 8.0
    DivX Codec
    DivX Converter
    DivX Player
    DivX Plus DirectShow Filters
    DivX Plus Web Player
    DivX Version Checker
    H.264 Decoder
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB2158563)
    Hotfix for Windows XP (KB2443685)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB976002-v5)
    Hotfix for Windows XP (KB981793)
    Malwarebytes' Anti-Malware version 1.51.0.1200
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Office Professional Edition 2003
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2005 Redistributable
    MKV Splitter
    Pop-Up Stopper Free Edition
    Radialpoint Security Advisor 2.5.19
    Realtek AC'97 Audio
    RPS CRT
    Security Update for Windows Internet Explorer 8 (KB2183461)
    Security Update for Windows Internet Explorer 8 (KB2360131)
    Security Update for Windows Internet Explorer 8 (KB2416400)
    Security Update for Windows Internet Explorer 8 (KB2482017)
    Security Update for Windows Internet Explorer 8 (KB2497640)
    Security Update for Windows Internet Explorer 8 (KB2510531)
    Security Update for Windows Internet Explorer 8 (KB2530548)
    Security Update for Windows Internet Explorer 8 (KB2544521)
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB981332)
    Security Update for Windows Internet Explorer 8 (KB982381)
    Security Update for Windows Media Player (KB2378111)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB975558)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows Media Player 11 (KB954154)
    Security Update for Windows XP (KB2079403)
    Security Update for Windows XP (KB2115168)
    Security Update for Windows XP (KB2121546)
    Security Update for Windows XP (KB2160329)
    Security Update for Windows XP (KB2229593)
    Security Update for Windows XP (KB2259922)
    Security Update for Windows XP (KB2279986)
    Security Update for Windows XP (KB2286198)
    Security Update for Windows XP (KB2296011)
    Security Update for Windows XP (KB2296199)
    Security Update for Windows XP (KB2347290)
    Security Update for Windows XP (KB2360937)
    Security Update for Windows XP (KB2387149)
    Security Update for Windows XP (KB2393802)
    Security Update for Windows XP (KB2412687)
    Security Update for Windows XP (KB2419632)
    Security Update for Windows XP (KB2423089)
    Security Update for Windows XP (KB2436673)
    Security Update for Windows XP (KB2440591)
    Security Update for Windows XP (KB2443105)
    Security Update for Windows XP (KB2476490)
    Security Update for Windows XP (KB2476687)
    Security Update for Windows XP (KB2478960)
    Security Update for Windows XP (KB2478971)
    Security Update for Windows XP (KB2479628)
    Security Update for Windows XP (KB2479943)
    Security Update for Windows XP (KB2481109)
    Security Update for Windows XP (KB2483185)
    Security Update for Windows XP (KB2485376)
    Security Update for Windows XP (KB2485663)
    Security Update for Windows XP (KB2503658)
    Security Update for Windows XP (KB2503665)
    Security Update for Windows XP (KB2506212)
    Security Update for Windows XP (KB2506223)
    Security Update for Windows XP (KB2507618)
    Security Update for Windows XP (KB2508272)
    Security Update for Windows XP (KB2508429)
    Security Update for Windows XP (KB2509553)
    Security Update for Windows XP (KB2511455)
    Security Update for Windows XP (KB2524375)
    Security Update for Windows XP (KB2535512)
    Security Update for Windows XP (KB2536276)
    Security Update for Windows XP (KB2544893)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971468)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975561)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979559)
    Security Update for Windows XP (KB979683)
    Security Update for Windows XP (KB979687)
    Security Update for Windows XP (KB980195)
    Security Update for Windows XP (KB980218)
    Security Update for Windows XP (KB980232)
    Security Update for Windows XP (KB980436)
    Security Update for Windows XP (KB981322)
    Security Update for Windows XP (KB981852)
    Security Update for Windows XP (KB981957)
    Security Update for Windows XP (KB981997)
    Security Update for Windows XP (KB982132)
    Security Update for Windows XP (KB982214)
    Security Update for Windows XP (KB982665)
    Security Update for Windows XP (KB982802)
    Spybot - Search & Destroy
    Update for Windows Internet Explorer 8 (KB976662)
    Update for Windows XP (KB2141007)
    Update for Windows XP (KB2345886)
    Update for Windows XP (KB2467659)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971029)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    VC80CRTRedist - 8.0.50727.4053
    VIA Rhine-Family Fast Ethernet Adapter
    VIA/S3G Display Driver
    Virgin Media Digital Home Support 2.1.27
    Virgin Media Service Manager 3.7.47
    WebFldrs XP
    Windows Internet Explorer 8
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows XP Service Pack 3
    WinRAR archiver
    .
    ==== End Of File ===========================

  6. #6
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Hi

    Disable Spybot's TeaTimer to make sure it won't interfere with fixes. You can re-enable it when you're clean again:
    • Run Spybot-S&D in Advanced Mode
    • If it is not already set to do this, go to the Mode menu
      select
      Advanced Mode
    • On the left hand side, click on Tools
    • Then click on the Resident icon in the list
    • Uncheck
      Resident TeaTimer
      and OK any prompts.
    • Restart your computer



    Please visit this webpage for download links, and instructions for running ComboFix tool:

    http://www.bleepingcomputer.com/comb...o-use-combofix

    Please ensure you read this guide carefully first.

    Please continue as follows:

    1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
      Remember to re-enable them afterwards.

    2. Click Yes to allow ComboFix to continue scanning for malware.


    When the tool is finished, it will produce a report for you.

    Please include the following reports for further review, and so we may continue cleansing the system:

    C:\ComboFix.txt
    New dds log.


    A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  7. #7
    Member
    Join Date
    May 2010
    Posts
    95

    Default

    I follow instructions below however combo fix keeps coming up with a error to remove or temporary disable avg. Unable to run combo fix

    AVG 8.5
    Please open the AVG 8.5 Control Center, by right clicking on the AVG icon on task bar.
    •Click on Open AVG Interface.

    •Double click on Resident Shield

    •Deselect the option to "Enable Resident Shield."

    •Save changes, and exit the application

  8. #8
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Hi,

    Yep, AVG has to be uninstalled before ComboFix can run. Please uninstall via add/remove programs. AVG can be reinstalled after case is finished (I'll let you know then).
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  9. #9
    Member
    Join Date
    May 2010
    Posts
    95

    Default

    unable to uninstall avg, Uninstall fail! Get the following error

    Local machine: installation failed
    Installation:
    Error: Action failed for registry key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: creating registry key....
    Error 0x80070005

  10. #10
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Hi,

    Please try with this tool.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •