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Thread: web browser hijack and all files hidden

  1. #1
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    Join Date
    Jun 2011
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    38

    Default web browser hijack and all files hidden

    hi, as the title says my web browser is redirected and all my files(photos) have been hidden. i got a fake windows alert saying my hard drive was damaged etc. i've tried system restore, and downloaded stopzilla,avast,antimalwarebytes and spybot search and destroy. all of which can find problems but cannot resolve this issue. hope you can help. much appreciated ste.

    here is my dds log

    .
    DDS (Ver_2011-06-11.01) - NTFSx86
    Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.5.0_17
    Run by Steven at 12:56:57 on 2011-06-11
    .
    ============== Running Processes ===============
    .
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.aol.co.uk/
    uInternet Connection Wizard,ShellNext = "c:\program files\outlook express\msimn.exe"
    BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
    BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_17\bin\ssv.dll
    BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.6406.1642\swg.dll
    TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
    uRun: [CTFMON.EXE] c:\windows\system32\ctfmon.exe
    uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
    uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
    uRun: [wyfydDIpXfRmt] c:\documents and settings\all users\application data\wyfydDIpXfRmt.exe
    uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
    uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10l_ActiveX.exe -update activex
    mRun: [RTHDCPL] RTHDCPL.EXE
    mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
    mRun: [AGRSMMSG] AGRSMMSG.exe
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
    mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.5.0_17\bin\jusched.exe"
    mRun: [avast5] "c:\program files\alwil software\avast5\avastUI.exe" /nogui
    dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
    IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0017-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_17\bin\ssv.dll
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://javadl-esd.sun.com/update/1.5.0/jinstall-1_5-windows-i586.cab
    DPF: {CAFEEFAC-0015-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_17-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_17-windows-i586.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    TCP: DhcpNameServer = 192.168.1.1
    TCP: Interfaces\{3E940F49-D259-410C-BB9D-8B8330BF452B} : DhcpNameServer = 192.168.1.1
    Notify: AtiExtEvent - Ati2evxx.dll
    Notify: TPSvc - TPSvc.dll
    %SystemRoot%\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off MaxRequestThreads=16
    .
    ============= SERVICES / DRIVERS ===============
    .
    R? Ambfilt;Ambfilt
    R? gupdate;Google Update Service (gupdate)
    R? gupdatem;Google Update Service (gupdatem)
    R? MBAMSwissArmy;MBAMSwissArmy
    R? SaiH0464;SaiH0464
    S? aswFsBlk;aswFsBlk
    S? aswSnx;aswSnx
    S? aswSP;aswSP
    S? avast! Antivirus;avast! Antivirus
    .
    =============== Created Last 30 ================
    .
    2011-06-09 12:13:47 -------- d-----w- c:\program files\Spybot - Search & Destroy
    2011-06-09 12:13:47 -------- d-----w- c:\documents and settings\all users\application data\Spybot - Search & Destroy
    2011-06-09 11:16:51 -------- d-----w- c:\windows\system32\LogFiles
    2011-06-09 10:14:43 -------- d-----w- c:\documents and settings\steven\application data\Malwarebytes
    2011-06-09 10:14:37 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2011-06-09 10:14:36 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
    2011-06-09 10:14:32 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2011-06-09 09:34:01 -------- d-----w- C:\New Folder
    2011-06-07 11:34:47 441176 ----a-w- c:\windows\system32\drivers\aswSnx.sys
    2011-06-07 11:22:28 40112 ----a-w- c:\windows\avastSS.scr
    2011-06-07 11:22:15 -------- d-----w- c:\documents and settings\all users\application data\Alwil Software
    2011-06-07 10:42:44 -------- d--h--w- c:\documents and settings\all users\application data\STOPzilla!
    2011-06-07 10:37:50 -------- d--h--w- c:\documents and settings\all users\application data\WinMaximizer
    .
    ==================== Find3M ====================
    .
    .
    ============= FINISH: 13:03:01.03 ===============




    here is the spybot results

    MediaPlex: Tracking cookie (Internet Explorer: Steven) (Cookie, nothing done)


    DoubleClick: Tracking cookie (Internet Explorer: Steven) (Cookie, nothing done)


    Right Media: Tracking cookie (Internet Explorer: Steven) (Cookie, nothing done)


    MediaPlex: Tracking cookie (Internet Explorer: Steven) (Cookie, nothing done)



    --- Spybot - Search & Destroy version: 1.6.2 (build: 20090126) ---

    2009-01-26 blindman.exe (1.0.0.8)
    2009-01-26 SDFiles.exe (1.6.1.7)
    2009-01-26 SDMain.exe (1.0.0.6)
    2009-01-26 SDShred.exe (1.0.2.5)
    2009-01-26 SDUpdate.exe (1.6.0.12)
    2009-01-26 SpybotSD.exe (1.6.2.46)
    2009-01-26 TeaTimer.exe (1.6.4.26)
    2011-06-09 unins000.exe (51.49.0.0)
    2009-01-26 Update.exe (1.6.0.7)
    2009-01-26 advcheck.dll (1.6.2.15)
    2007-04-02 aports.dll (2.1.0.0)
    2008-06-14 DelZip179.dll (1.79.11.1)
    2009-01-26 SDHelper.dll (1.6.2.14)
    2008-06-19 sqlite3.dll
    2009-01-26 Tools.dll (2.1.6.10)
    2009-01-16 UninsSrv.dll (1.0.0.0)
    2011-03-18 Includes\Adware.sbi (*)
    2011-05-17 Includes\AdwareC.sbi (*)
    2010-08-13 Includes\Cookies.sbi (*)
    2010-12-14 Includes\Dialer.sbi (*)
    2011-03-08 Includes\DialerC.sbi (*)
    2011-02-24 Includes\HeavyDuty.sbi (*)
    2011-03-29 Includes\Hijackers.sbi (*)
    2011-05-16 Includes\HijackersC.sbi (*)
    2010-09-15 Includes\iPhone.sbi (*)
    2010-12-14 Includes\Keyloggers.sbi (*)
    2011-03-08 Includes\KeyloggersC.sbi (*)
    2004-11-29 Includes\LSP.sbi (*)
    2011-04-05 Includes\Malware.sbi (*)
    2011-06-07 Includes\MalwareC.sbi (*)
    2011-02-24 Includes\PUPS.sbi (*)
    2011-05-24 Includes\PUPSC.sbi (*)
    2010-01-25 Includes\Revision.sbi (*)
    2011-02-24 Includes\Security.sbi (*)
    2011-05-03 Includes\SecurityC.sbi (*)
    2008-06-03 Includes\Spybots.sbi (*)
    2008-06-03 Includes\SpybotsC.sbi (*)
    2011-02-24 Includes\Spyware.sbi (*)
    2011-05-31 Includes\SpywareC.sbi (*)
    2010-03-08 Includes\Tracks.uti
    2011-05-17 Includes\Trojans.sbi (*)
    2011-05-11 Includes\TrojansC-02.sbi (*)
    2011-05-11 Includes\TrojansC-03.sbi (*)
    2011-06-06 Includes\TrojansC-04.sbi (*)
    2011-06-06 Includes\TrojansC-05.sbi (*)
    2011-06-07 Includes\TrojansC.sbi (*)
    2008-03-04 Plugins\Chai.dll
    2008-03-05 Plugins\Fennel.dll
    2008-02-26 Plugins\Mate.dll
    2007-12-24 Plugins\TCPIPAddress.dll

  2. #2
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Hi,

    Please post fresh dds logs contents (both dds.txt & attach.txt).
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  3. #3
    Member
    Join Date
    Jun 2011
    Posts
    38

    Default Up to date DDS and attachment many thanks.

    [ATTACH]Attachment 8086[/ATTACH].
    DDS (Ver_2011-06-12.02) - NTFSx86
    Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.5.0_17
    Run by Steven at 19:53:54 on 2011-06-19
    .
    ============== Running Processes ===============
    .
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.aol.co.uk/
    uInternet Connection Wizard,ShellNext = "c:\program files\outlook express\msimn.exe"
    BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
    BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_17\bin\ssv.dll
    BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.6406.1642\swg.dll
    TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
    uRun: [CTFMON.EXE] c:\windows\system32\ctfmon.exe
    uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
    uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
    uRun: [wyfydDIpXfRmt] c:\documents and settings\all users\application data\wyfydDIpXfRmt.exe
    uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
    mRun: [RTHDCPL] RTHDCPL.EXE
    mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
    mRun: [AGRSMMSG] AGRSMMSG.exe
    mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
    mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.5.0_17\bin\jusched.exe"
    mRun: [avast5] "c:\program files\alwil software\avast5\avastUI.exe" /nogui
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
    IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0017-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_17\bin\ssv.dll
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://javadl-esd.sun.com/update/1.5.0/jinstall-1_5-windows-i586.cab
    DPF: {CAFEEFAC-0015-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_17-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_17-windows-i586.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    TCP: DhcpNameServer = 192.168.1.1
    TCP: Interfaces\{3E940F49-D259-410C-BB9D-8B8330BF452B} : DhcpNameServer = 192.168.1.1
    Notify: AtiExtEvent - Ati2evxx.dll
    Notify: TPSvc - TPSvc.dll
    .
    ============= SERVICES / DRIVERS ===============
    .
    R? Ambfilt;Ambfilt
    R? gupdate;Google Update Service (gupdate)
    R? gupdatem;Google Update Service (gupdatem)
    R? MBAMSwissArmy;MBAMSwissArmy
    R? SaiH0464;SaiH0464
    S? aswFsBlk;aswFsBlk
    S? aswSnx;aswSnx
    S? aswSP;aswSP
    S? avast! Antivirus;avast! Antivirus
    .
    =============== Created Last 30 ================
    .
    2011-06-18 19:00:38 -------- d-----w- c:\documents and settings\steven\application data\DriverCure
    2011-06-18 19:00:36 -------- d-----w- c:\documents and settings\steven\application data\ParetoLogic
    2011-06-18 18:59:42 -------- d-----w- c:\documents and settings\all users\application data\ParetoLogic
    2011-06-16 14:21:10 -------- d-----w- c:\windows\SxsCaPendDel
    2011-06-16 14:20:50 -------- d-----w- C:\New Folder
    2011-06-09 12:13:47 -------- d-----w- c:\program files\Spybot - Search & Destroy
    2011-06-09 12:13:47 -------- d-----w- c:\documents and settings\all users\application data\Spybot - Search & Destroy
    2011-06-09 11:16:51 -------- d-----w- c:\windows\system32\LogFiles
    2011-06-09 10:14:43 -------- d-----w- c:\documents and settings\steven\application data\Malwarebytes
    2011-06-09 10:14:37 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2011-06-09 10:14:36 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
    2011-06-09 10:14:32 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2011-06-07 11:34:47 441176 ----a-w- c:\windows\system32\drivers\aswSnx.sys
    2011-06-07 11:22:28 40112 ----a-w- c:\windows\avastSS.scr
    2011-06-07 11:22:15 -------- d-----w- c:\documents and settings\all users\application data\Alwil Software
    2011-06-07 10:42:44 -------- d-----w- c:\documents and settings\all users\application data\STOPzilla!
    2011-06-07 10:37:50 -------- d-----w- c:\documents and settings\all users\application data\WinMaximizer
    .
    ==================== Find3M ====================
    .
    2011-05-02 15:31:52 692736 ----a-w- c:\windows\system32\inetcomm.dll
    2011-04-29 16:19:43 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
    2011-04-25 16:11:12 916480 ----a-w- c:\windows\system32\wininet.dll
    2011-04-25 16:11:11 43520 ----a-w- c:\windows\system32\licmgr10.dll
    2011-04-25 16:11:11 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
    2011-04-25 12:01:22 385024 ----a-w- c:\windows\system32\html.iec
    2011-04-21 13:37:43 105472 ----a-w- c:\windows\system32\drivers\mup.sys
    .
    ============= FINISH: 20:00:58.54 ===============

  4. #4
    Security Expert: Emeritus Blade81's Avatar
    Join Date
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    Default

    Hi,

    Seems that dds.txt got included twice. Please copy-paste contents of attach.txt file too.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  5. #5
    Member
    Join Date
    Jun 2011
    Posts
    38

    Default Requested attach thanks.

    .
    ==== Installed Programs ======================
    .
    Adobe Flash Player 10 ActiveX
    Adobe Reader 8.3.0
    Apple Application Support
    Apple Software Update
    ATI - Software Uninstall Utility
    ATI Control Panel
    ATI Display Driver
    avast! Free Antivirus
    CX4300_5500_DX4400 manual
    EPSON Easy Photo Print
    EPSON Printer Software
    EPSON Scan
    Google Toolbar for Internet Explorer
    Google Update Helper
    Google Updater
    Hotfix for Windows XP (KB2158563)
    Hotfix for Windows XP (KB2443685)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB976002-v5)
    J2SE Runtime Environment 5.0 Update 17
    Malwarebytes' Anti-Malware version 1.51.0.1200
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    MSN
    QuickTime
    Rabbit
    Realtek High Definition Audio Driver
    Security Update for Windows Internet Explorer 8 (KB2360131)
    Security Update for Windows Internet Explorer 8 (KB2416400)
    Security Update for Windows Internet Explorer 8 (KB2482017)
    Security Update for Windows Internet Explorer 8 (KB2497640)
    Security Update for Windows Internet Explorer 8 (KB2510531)
    Security Update for Windows Internet Explorer 8 (KB2530548)
    Security Update for Windows Internet Explorer 8 (KB2544521)
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB981332)
    Security Update for Windows Media Player (KB2378111)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB975558)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows XP (KB2079403)
    Security Update for Windows XP (KB2115168)
    Security Update for Windows XP (KB2121546)
    Security Update for Windows XP (KB2229593)
    Security Update for Windows XP (KB2259922)
    Security Update for Windows XP (KB2279986)
    Security Update for Windows XP (KB2286198)
    Security Update for Windows XP (KB2296011)
    Security Update for Windows XP (KB2296199)
    Security Update for Windows XP (KB2347290)
    Security Update for Windows XP (KB2360131)
    Security Update for Windows XP (KB2360937)
    Security Update for Windows XP (KB2387149)
    Security Update for Windows XP (KB2393802)
    Security Update for Windows XP (KB2412687)
    Security Update for Windows XP (KB2419632)
    Security Update for Windows XP (KB2423089)
    Security Update for Windows XP (KB2436673)
    Security Update for Windows XP (KB2440591)
    Security Update for Windows XP (KB2443105)
    Security Update for Windows XP (KB2476490)
    Security Update for Windows XP (KB2476687)
    Security Update for Windows XP (KB2478960)
    Security Update for Windows XP (KB2478971)
    Security Update for Windows XP (KB2479628)
    Security Update for Windows XP (KB2479943)
    Security Update for Windows XP (KB2481109)
    Security Update for Windows XP (KB2483185)
    Security Update for Windows XP (KB2485376)
    Security Update for Windows XP (KB2485663)
    Security Update for Windows XP (KB2503658)
    Security Update for Windows XP (KB2503665)
    Security Update for Windows XP (KB2506212)
    Security Update for Windows XP (KB2506223)
    Security Update for Windows XP (KB2507618)
    Security Update for Windows XP (KB2508272)
    Security Update for Windows XP (KB2508429)
    Security Update for Windows XP (KB2509553)
    Security Update for Windows XP (KB2511455)
    Security Update for Windows XP (KB2524375)
    Security Update for Windows XP (KB2535512)
    Security Update for Windows XP (KB2536276)
    Security Update for Windows XP (KB2544893)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB923789)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB971961)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979687)
    Security Update for Windows XP (KB980195)
    Security Update for Windows XP (KB980232)
    Security Update for Windows XP (KB980436)
    Security Update for Windows XP (KB981322)
    Security Update for Windows XP (KB981349)
    Security Update for Windows XP (KB981852)
    Security Update for Windows XP (KB981957)
    Security Update for Windows XP (KB981997)
    Security Update for Windows XP (KB982132)
    Security Update for Windows XP (KB982214)
    Security Update for Windows XP (KB982665)
    Spybot - Search & Destroy
    TOSHIBA Software Modem
    Update for Windows Internet Explorer 8 (KB976662)
    Update for Windows XP (KB2141007)
    Update for Windows XP (KB2345886)
    Update for Windows XP (KB2467659)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971029)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    WebFldrs XP
    Windows Driver Package - Atheros (AR5416) Net (06/03/2009 7.7.0.329)
    Windows Internet Explorer 8
    .
    ==== End Of File ===========================

  6. #6
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Hi,

    Disable Spybot's TeaTimer to make sure it won't interfere with fixes. You can re-enable it when you're clean again:
    • Run Spybot-S&D in Advanced Mode
    • If it is not already set to do this, go to the Mode menu
      select
      Advanced Mode
    • On the left hand side, click on Tools
    • Then click on the Resident icon in the list
    • Uncheck
      Resident TeaTimer
      and OK any prompts.
    • Restart your computer




    Please visit this webpage for download links, and instructions for running ComboFix tool:

    http://www.bleepingcomputer.com/comb...o-use-combofix

    Please ensure you read this guide carefully first.

    Please continue as follows:

    1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
      Remember to re-enable them afterwards.

    2. Click Yes to allow ComboFix to continue scanning for malware.


    When the tool is finished, it will produce a report for you.

    Please include the following reports for further review, and so we may continue cleansing the system:

    C:\ComboFix.txt
    New dds log.


    A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  7. #7
    Member
    Join Date
    Jun 2011
    Posts
    38

    Default

    Hi Blade, combofix opens a blue window and freezes with a flashing cursor and no text is there a way to fix this thanks.

  8. #8
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Hi,

    Are you able to reboot into safe mode? If yes then try to run ComboFix there.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  9. #9
    Member
    Join Date
    Jun 2011
    Posts
    38

    Default

    Hi Blade, I tried using combofix in safe mode and it runs up to the point of scanning for malware then freezes again.

  10. #10
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Hi,


    Download GMER here by clicking download exe -button and then saving it your desktop:
    • Double-click .exe that you downloaded
    • Click rootkit-tab, uncheck files option and then click scan.
    • Don't check
      Show All
      box while scanning in progress!
    • When scanning is ready, click Copy.
    • This copies log to clipboard
    • Post log (if the log is long, archive it into a zip file and attach instead of posting) in your reply.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

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