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Thread: False Positive: request a re-evaluation

  1. #1
    Junior Member
    Join Date
    Jun 2011
    Posts
    2

    Default False Positive: request a re-evaluation

    Dear Spybot,
    Your anti-virus software has been flagging our Yontoo Layers Platform installer and site. We would like to request a full re-evaluation from Spybot.
    We have addressed a number of compliance issues recently brought to our attention and have implemented several improvements to our installer and site. With such improvements, we believe the Yontoo Layer Platform should no longer be flagged by your services.
    We have attached a document, “Yontoo Platform Installer and Disclosure Improvements”. This document lists all of the items we have recently rolled out. We have also included the screen shot of how we are being flagged by Spybot.
    Please re-examine our site, and install process. If Spybot feels the Yontoo Layers Platform still falls into a category where flagging is necessary, we would like to request feedback on the issues we need to address in order to be “whitelisted”.
    Feel free to contact me via email or phone. We are also open to scheduling a conference call if preferred.
    Thank you.

  2. #2
    Senior Member Yodama's Avatar
    Join Date
    Oct 2005
    Location
    Buchenheim
    Posts
    1,110

    Default

    Hello,

    we received your documents and are willing to remove your software from our detection as long as you comply with the measures described in your documents.
    However a white listing will not happen since your software will show advertising and will collect user data.
    born in the shadow to die in the shadow, that is the fate of the shinobi

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