Hello ken545,
Thanks again for very quick response.
Ashampoo is a very good German company that produces a variety of software packages, some of which I have used for years without problems, so I think their toolbar is probably OK, but I do not use so will remove later.
I have unhidden the files and all my icons are back and Win Explorer now lists the files in the D: drive. Thank you very much.
VirusTotal does not list the “oxrsavq.sys” file and I cannot find on my machine so have not been able to submit it. What should I do?
Tried to run TFC and ended up with two instances both “not responding” and I could not clear them so reset the machine. Several attemps at a normal boot failed, so I started in “Safe-mode” and ran TFC successfully.
Had warning from McAfee that “Real time Scanning” was off and it would not reset, so I shut-down. Domestic pressures and lateness forced break at this time.
Have now downloaded and run MBAM, the report is below and shows no infections.
Is this progress?
MBAM Report:
Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org
Database version: 7013
Windows 5.1.2600 Service Pack 3 (Safe Mode)
Internet Explorer 8.0.6001.18702
03/07/2011 22:46:10
mbam-log-2011-07-03 (22-46-10).txt
Scan type: Quick scan
Objects scanned: 206345
Time elapsed: 2 minute(s), 33 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
I really do appreciate your help, I wish I had the skills and knowledge.
Thanks again. (Am going to bed now!)
secWEL