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  1. #1
    Member
    Join Date
    Aug 2007
    Posts
    33

    Default Need help - win32.zbot.rtk

    Ran spybot today and got this message, Thanks in advance!

    Error during check!: Win32.Hupigon [4 - $77049521] (Access violation at address 00000020. Read of address 00000020) (Status)


    Error during check!: Win32.TDSS.rtk [951 - $05E456BF] (Access violation at address 05AD41AC in module 'Chai.dll'. Read of address 0000000E) (Status)

    Here's the dds text as well.
    .
    DDS (Ver_2011-06-23.01) - NTFSx86
    Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_22
    Run by Terry at 16:11:38 on 2011-07-02
    Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.2.1033.18.1791.851 [GMT -4:00]
    .
    AV: F-PROT Antivirus for Windows *Enabled/Updated* {31B7FFC6-2716-5A4E-528D-32786E690ED2}
    SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k rpcss
    C:\Windows\System32\svchost.exe -k secsvcs
    C:\Windows\system32\Ati2evxx.exe
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k GPSvcGroup
    C:\Windows\system32\SLsvc.exe
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\Ati2evxx.exe
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\CLMSServer.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Windows\RtHDVCpl.exe
    C:\Acer\Empowering Technology\SysMonitor.exe
    C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
    C:\Windows\Samsung\PanelMgr\SSMMgr.exe
    C:\Windows\WindowsMobile\wmdc.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FProtTray.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
    C:\Program Files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\PCMMediaSharing.exe
    C:\pfs\callatl\WMConduitDirector.exe
    C:\Windows\system32\svchost.exe -k bthsvcs
    C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe
    C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FPAVServer.exe
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Program Files\CyberLink\Shared Files\RichVideo.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Windows\System32\svchost.exe -k WerSvcGroup
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Windows\system32\SearchIndexer.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Windows\system32\WUDFHost.exe
    C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
    C:\Windows\System32\mobsync.exe
    C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
    C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE
    C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Windows\system32\svchost.exe -k WindowsMobile
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Windows\System32\alg.exe
    C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
    C:\Windows\system32\wbem\unsecapp.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\system32\svchost.exe -k SDRSVC
    C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Windows\system32\conime.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = https://login.live.com/login.srf?wa=...cxt=mai&snsc=1
    uSEARCH PAGE = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
    uSearch Bar = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
    uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
    mStart Page = hxxp://en.us.acer.yahoo.com
    mDefault_Page_URL = hxxp://en.us.acer.yahoo.com
    uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
    uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
    BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
    BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~2\office14\GROOVEEX.DLL
    BHO: ShowBarObj Class: {83a2f9b1-01a2-4aa5-87d1-45b6b8505e96} - c:\windows\system32\ActiveToolBand.dll
    BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
    BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~2\office14\URLREDIR.DLL
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    TB: Acer eDataSecurity Management: {5cbe3b7c-1e47-477e-a7dd-396db0476e29} - c:\windows\system32\eDStoolbar.dll
    uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
    uRun: [Acer Tour Reminder]
    uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
    uRun: [4Y3Y0C3A5U1YZHWDFHHUQ] c:\process\process.exe
    uRun: [4Y3Y0C3A5U1YZHWDFHHUQ] c:\process\process.exe
    mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    mRun: [RtHDVCpl] RtHDVCpl.exe
    mRun: [Acer Tour]
    mRun: [Acer Empowering Technology Monitor] c:\acer\empowering technology\SysMonitor.exe
    mRun: [eDataSecurity Loader] c:\acer\empowering technology\edatasecurity\eDSloader.exe
    mRun: [Acer Product Registration] "c:\program files\acer registration\ACE1.exe" /startup
    mRun: [Acer Assist Launcher] c:\program files\acer assist\launcher.exe
    mRun: [eRecoveryService]
    mRun: [Acer Tour Reminder] c:\acer\acertour\Reminder.exe
    mRun: [Samsung PanelMgr] c:\windows\samsung\panelmgr\SSMMgr.exe /autorun
    mRun: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
    mRun: [BCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices
    mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
    mRun: [F-PROT Antivirus Tray application] c:\program files\frisk software\f-prot antivirus for windows\FProtTray.exe
    dRun: [<NO NAME>]
    dRun: [StartCCC] c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe
    dRun: [Acer Tour Reminder] c:\acer\acertour\Reminder.exe
    StartupFolder: c:\users\terry\appdata\roaming\micros~1\windows\startm~1\programs\startup\palmon~1.lnk - c:\program files\palmone\register.exe
    StartupFolder: c:\users\terry\appdata\roaming\micros~1\windows\startm~1\programs\startup\turboa~1.lnk - c:\users\terry\appdata\roaming\microsoft\installer\{3de4cb6c-fb2e-4be5-ab70-0af3f1aea984}\_A26A489EE5D122EE6ABE55.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\empowe~1.lnk - c:\acer\empowering technology\eAPLauncher.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\pcmmed~1.lnk - c:\program files\acer arcade live\acer homemedia connect\kernel\dms\PCMMediaSharing.exe
    mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
    mPolicies-system: EnableLUA = 0 (0x0)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office14\EXCEL.EXE/3000
    IE: Se&nd to OneNote - c:\progra~1\micros~2\office14\ONBttnIE.dll/105
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
    IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
    IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
    IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
    DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    TCP: DhcpNameServer = 192.168.1.1 64.71.255.198
    TCP: Interfaces\{BC9977D7-8654-4E0A-B6C8-81CC4191A5EB} : DhcpNameServer = 192.168.1.1 64.71.255.198
    Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
    SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~2\office14\GROOVEEX.DLL
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - c:\users\terry\appdata\roaming\mozilla\firefox\profiles\zviev0y1.default\
    FF - prefs.js: browser.startup.homepage - hxxp://www.hotmail.com/
    FF - plugin: c:\progra~1\micros~2\office14\NPAUTHZ.DLL
    FF - plugin: c:\progra~1\micros~2\office14\NPSPWRAP.DLL
    FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
    FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
    FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
    FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
    FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
    .
    ============= SERVICES / DRIVERS ===============
    .
    R1 FPAV_RTP;FPAV_RTP;c:\windows\system32\drivers\FPAV_RTP.sys [2011-6-25 693080]
    R2 Acer HomeMedia Connect Service;Acer HomeMedia Connect Service;c:\program files\acer arcade live\acer homemedia connect\kernel\dms\CLMSServer.exe [2007-4-16 266343]
    R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2009-5-6 21504]
    R2 FPAVServer;F-PROT Antivirus for Windows system;c:\program files\frisk software\f-prot antivirus for windows\FPAVServer.exe [2010-11-3 83624]
    R2 SSPORT;SSPORT;c:\windows\system32\drivers\SSPORT.sys [2006-12-8 5120]
    R3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files\microsoft office\office14\GROOVE.EXE [2010-3-25 30969208]
    .
    =============== Created Last 30 ================
    .
    2011-07-01 06:01:00 7074640 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{7b53bbab-19d8-4f93-be60-a6bcd7338f7b}\mpengine.dll
    2011-06-25 13:09:01 -------- d-----w- c:\users\terry\appdata\roaming\FRISK Software
    2011-06-25 12:44:03 693080 ----a-w- c:\windows\system32\drivers\FPAV_RTP.sys
    2011-06-25 12:44:00 -------- d-----w- c:\programdata\FRISK Software
    2011-06-25 12:43:59 -------- d-----w- c:\program files\FRISK Software
    .
    ==================== Find3M ====================
    .
    2011-05-24 23:14:10 222080 ------w- c:\windows\system32\MpSigStub.exe
    .
    ============= FINISH: 16:13:37.11 ===============

    Thanks Again!

  2. #2
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Hi,

    IMPORTANT I notice there are signs of one or more P2P (Peer to Peer) File Sharing Programs on your computer.

    BitTorrent


    I'd like you to read this thread.

    Uninstall the programs listed above (in red). Post fresh dds logs.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  3. #3
    Member
    Join Date
    Aug 2007
    Posts
    33

    Default

    I had forgot that I had that on the computer, I don't think I've ever used it. Here are the new logs.
    Thanks for the help!
    .
    DDS (Ver_2011-06-23.01) - NTFSx86
    Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_22
    Run by Terry at 8:37:49 on 2011-07-09
    Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.2.1033.18.1791.1088 [GMT -4:00]
    .
    AV: F-PROT Antivirus for Windows *Enabled/Updated* {31B7FFC6-2716-5A4E-528D-32786E690ED2}
    SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k rpcss
    C:\Windows\System32\svchost.exe -k secsvcs
    C:\Windows\system32\Ati2evxx.exe
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k GPSvcGroup
    C:\Windows\system32\SLsvc.exe
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\Ati2evxx.exe
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\CLMSServer.exe
    C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\svchost.exe -k bthsvcs
    C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FPAVServer.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Windows\RtHDVCpl.exe
    C:\Acer\Empowering Technology\SysMonitor.exe
    C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
    C:\Windows\Samsung\PanelMgr\SSMMgr.exe
    C:\Windows\WindowsMobile\wmdc.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FProtTray.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Program Files\CyberLink\Shared Files\RichVideo.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Windows\System32\svchost.exe -k WerSvcGroup
    C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
    C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Program Files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\PCMMediaSharing.exe
    C:\pfs\callatl\WMConduitDirector.exe
    C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
    C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
    C:\Windows\system32\WUDFHost.exe
    C:\Windows\System32\mobsync.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Windows\system32\svchost.exe -k WindowsMobile
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Windows\System32\alg.exe
    C:\Windows\system32\wbem\unsecapp.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\system32\svchost.exe -k SDRSVC
    C:\Windows\system32\SearchIndexer.exe
    C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
    c:\Program Files\Microsoft Silverlight\4.0.60310.0\agcp.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Windows\system32\conime.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = https://login.live.com/login.srf?wa=...cxt=mai&snsc=1
    uSEARCH PAGE = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
    uSearch Bar = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
    uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
    mStart Page = hxxp://en.us.acer.yahoo.com
    mDefault_Page_URL = hxxp://en.us.acer.yahoo.com
    uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
    uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
    BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
    BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~2\office14\GROOVEEX.DLL
    BHO: ShowBarObj Class: {83a2f9b1-01a2-4aa5-87d1-45b6b8505e96} - c:\windows\system32\ActiveToolBand.dll
    BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
    BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~2\office14\URLREDIR.DLL
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    TB: Acer eDataSecurity Management: {5cbe3b7c-1e47-477e-a7dd-396db0476e29} - c:\windows\system32\eDStoolbar.dll
    uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
    uRun: [Acer Tour Reminder]
    uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
    uRun: [4Y3Y0C3A5U1YZHWDFHHUQ] c:\process\process.exe
    uRun: [4Y3Y0C3A5U1YZHWDFHHUQ] c:\process\process.exe
    mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    mRun: [RtHDVCpl] RtHDVCpl.exe
    mRun: [Acer Tour]
    mRun: [Acer Empowering Technology Monitor] c:\acer\empowering technology\SysMonitor.exe
    mRun: [eDataSecurity Loader] c:\acer\empowering technology\edatasecurity\eDSloader.exe
    mRun: [Acer Product Registration] "c:\program files\acer registration\ACE1.exe" /startup
    mRun: [Acer Assist Launcher] c:\program files\acer assist\launcher.exe
    mRun: [eRecoveryService]
    mRun: [Acer Tour Reminder] c:\acer\acertour\Reminder.exe
    mRun: [Samsung PanelMgr] c:\windows\samsung\panelmgr\SSMMgr.exe /autorun
    mRun: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
    mRun: [BCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices
    mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
    mRun: [F-PROT Antivirus Tray application] c:\program files\frisk software\f-prot antivirus for windows\FProtTray.exe
    dRun: [<NO NAME>]
    dRun: [StartCCC] c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe
    dRun: [Acer Tour Reminder] c:\acer\acertour\Reminder.exe
    StartupFolder: c:\users\terry\appdata\roaming\micros~1\windows\startm~1\programs\startup\palmon~1.lnk - c:\program files\palmone\register.exe
    StartupFolder: c:\users\terry\appdata\roaming\micros~1\windows\startm~1\programs\startup\turboa~1.lnk - c:\users\terry\appdata\roaming\microsoft\installer\{3de4cb6c-fb2e-4be5-ab70-0af3f1aea984}\_A26A489EE5D122EE6ABE55.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\empowe~1.lnk - c:\acer\empowering technology\eAPLauncher.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\pcmmed~1.lnk - c:\program files\acer arcade live\acer homemedia connect\kernel\dms\PCMMediaSharing.exe
    mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
    mPolicies-system: EnableLUA = 0 (0x0)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office14\EXCEL.EXE/3000
    IE: Se&nd to OneNote - c:\progra~1\micros~2\office14\ONBttnIE.dll/105
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
    IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
    IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
    IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
    DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    TCP: DhcpNameServer = 192.168.1.1 64.71.255.198
    TCP: Interfaces\{BC9977D7-8654-4E0A-B6C8-81CC4191A5EB} : DhcpNameServer = 192.168.1.1 64.71.255.198
    Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
    SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~2\office14\GROOVEEX.DLL
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - c:\users\terry\appdata\roaming\mozilla\firefox\profiles\zviev0y1.default\
    FF - prefs.js: browser.startup.homepage - hxxp://www.hotmail.com/
    FF - plugin: c:\progra~1\micros~2\office14\NPAUTHZ.DLL
    FF - plugin: c:\progra~1\micros~2\office14\NPSPWRAP.DLL
    FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
    FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
    FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
    FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
    FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
    .
    ============= SERVICES / DRIVERS ===============
    .
    R1 FPAV_RTP;FPAV_RTP;c:\windows\system32\drivers\FPAV_RTP.sys [2011-6-25 693080]
    R2 Acer HomeMedia Connect Service;Acer HomeMedia Connect Service;c:\program files\acer arcade live\acer homemedia connect\kernel\dms\CLMSServer.exe [2007-4-16 266343]
    R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2009-5-6 21504]
    R2 FPAVServer;F-PROT Antivirus for Windows system;c:\program files\frisk software\f-prot antivirus for windows\FPAVServer.exe [2010-11-3 83624]
    R2 SSPORT;SSPORT;c:\windows\system32\drivers\SSPORT.sys [2006-12-8 5120]
    R3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files\microsoft office\office14\GROOVE.EXE [2010-3-25 30969208]
    .
    =============== Created Last 30 ================
    .
    2011-07-06 01:27:42 7074640 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{8d7333c6-62b6-4cc7-be68-3103d117a1fa}\mpengine.dll
    2011-06-25 13:09:01 -------- d-----w- c:\users\terry\appdata\roaming\FRISK Software
    2011-06-25 12:44:03 693080 ----a-w- c:\windows\system32\drivers\FPAV_RTP.sys
    2011-06-25 12:44:00 -------- d-----w- c:\programdata\FRISK Software
    2011-06-25 12:43:59 -------- d-----w- c:\program files\FRISK Software
    .
    ==================== Find3M ====================
    .
    2011-05-24 23:14:10 222080 ------w- c:\windows\system32\MpSigStub.exe
    .
    ============= FINISH: 8:39:35.12 ===============

  4. #4
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Hi,

    Download GMER here by clicking download exe -button and then saving it your desktop:
    • Double-click .exe that you downloaded
    • Click rootkit-tab, uncheck files option and then click scan.
    • Don't check
      Show All
      box while scanning in progress!
    • When scanning is ready, click Copy.
    • This copies log to clipboard
    • Post log (if the log is long, archive it into a zip file and attach instead of posting) in your reply.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  5. #5
    Member
    Join Date
    Aug 2007
    Posts
    33

    Default

    Ok, here the gmer log. Also just started getting a internet explorer pop up window saying "this window is busy. Closing this window might cause some problems. Do you want to close it anyway?" I just alt f4 to close it.

    Thanks for the help!

  6. #6
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Hi again,


    Please visit this webpage for download links, and instructions for running ComboFix tool:

    http://www.bleepingcomputer.com/comb...o-use-combofix

    Please ensure you read this guide carefully first.

    Please continue as follows:

    1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
      Remember to re-enable them afterwards.

    2. Click Yes to allow ComboFix to continue scanning for malware.


    When the tool is finished, it will produce a report for you.

    Please include the following reports for further review, and so we may continue cleansing the system:

    C:\ComboFix.txt
    New dds log.


    A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

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