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Thread: My files are missing!!!

  1. #11
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    I do install them. But when I log on again, there's another update. How do I see if it's the same one or not?

  2. #12
    Emeritus Blade81's Avatar
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    Hi,

    1. Double-click Windows Update icon on lower right corner.
    2. Note down the update title for the items (KB number especially).
    3. Install updates and reboot if necessary.
    4. If updates are still offered after the reboot check if those are the same you just installed.
    Microsoft Windows Insider MVP 2016-2019
    Microsoft MVP Consumer Security 2008-2015
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    If you have problems create a thread in the forum, please.

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  3. #13
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    It's the same one that I installed
    (KB2538242) Security update for MS Visual C++2005 SP 1 Redistributable package.
    It either will not install or I'm installing the same thing over and over again.

  4. #14
    Emeritus Blade81's Avatar
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    Hi,

    Please download and install the update manually here (select vcredist_x86.EXE). Let me know how it goes.
    Microsoft Windows Insider MVP 2016-2019
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  5. #15
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    It wants me to find the folder containing the installation package 'vcredist.msi'


  6. #16
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    Hi,

    Make sure you have vcredist_x86.EXE file on your desktop (not in any separate folder there) and then do the following:
    Open notepad and then copy and paste the bolded lines below into it. Go to File > save as and name the file fixes.bat, change the Save as type to all files and save it to your desktop.
    @ECHO OFF
    C:
    CD %USERPROFILE%\Desktop
    vcredist_x86.EXE /C /T:C:\TempFolder
    DEL %0

    Double-click on fixes.bat file to execute it (when it prompts for acception of license agreement click yes -button). If that went well you should have C:\TempFolder folder with vcredis1.cab and vcredist.msi files in it. If so, run the installer again and when it asks for vcredist.msi file location point it to look from C:\TempFolder.
    Microsoft Windows Insider MVP 2016-2019
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  7. #17
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    Ok, now I get a message saying : The file 'C:\ Tempfolder\ vcredist.msi' is not a valid installation package for the product Microsoft Visual C++2005 Redistributable.

    When I open the Temp Folder, I only see one file, the 'vcredist.msi'. No 'vcredist1.CAB'

    Now I'm also getting the 'Adobe Reader' updates rather frequently too. Is this because I do not have an anti-virus program installed?

  8. #18
    Emeritus Blade81's Avatar
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    Hi,

    Try to uninstall currently installed Microsoft Visual C++2005 Redistributable and see what windows update offers after that.

    Now I'm also getting the 'Adobe Reader' updates rather frequently too. Is this because I do not have an anti-virus program installed?
    Adobe Reader's automatic checker may have been disabled earlier. Anyway, you should have an antivirus program installed.
    Microsoft Windows Insider MVP 2016-2019
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  9. #19
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    Try to uninstall currently installed Microsoft Visual C++2005 Redistributable and see what windows update offers after that.
    Uninstalled it, went back to install the update, rebooted, and Update gave me two. 2005 and 2008. I installed them, rebooted, and the 2008 installed. The 2005 is still in the 'ready to install' mode on my computer. (The update history is saying that it installs each time however, but when I reboot, it's there, like a bad B horror movie )

    Anyway, you should have an antivirus program installed.
    This is the reason for the post in the first place. I couldn't reinstall AVG or any other anti virus program. kept getting an error message that said something like: 'Windows MSI is not installed.' With the clean up however, I have AVG re installed.

  10. #20
    Emeritus Blade81's Avatar
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    Hi,

    Since I don't see any malware related remaining I'll give the final steps to take. After that I recommend to ask about update issue at Microsoft's forum here.


    THESE STEPS ARE VERY IMPORTANT

    Let's reset system restore
    Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

    1. Turn off System Restore.
    On the Desktop, right-click My Computer.
    Click Properties.
    Click the System Restore tab.
    Check Turn off System Restore.
    Click Apply, and then click OK.

    2. Reboot.

    3. Turn ON System Restore.
    On the Desktop, right-click My Computer.
    Click Properties.
    Click the System Restore tab.
    UN-Check *Turn off System Restore*.
    Click Apply, and then click OK.
    NOTE: only do this ONCE,NOT on a regular basis



    Now lets uninstall ComboFix:
    • Click START then RUN
    • Now copy-paste Combofix /uninstall in the runbox and click OK



    UPDATING WINDOWS AND INTERNET EXPLORER

    IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

    If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


    Make your Internet Explorer more secure

    This can be done by following these simple instructions:
    From within Internet Explorer click on the Tools menu and then click on Options.
    Click once on the Security tab
    Click once on the Internet icon so it becomes highlighted.
    Click once on the Custom Level button.
    Change the Download signed ActiveX controls to Prompt
    Change the Download unsigned ActiveX controls to Disable
    Change the Initialize and script ActiveX controls not marked as safe to Disable
    Change the Installation of desktop items to Prompt
    Change the Launching programs and files in an IFRAME to Prompt
    Change the Navigate sub-frames across different domains to Prompt
    When all these settings have been made, click on the OK button.
    If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


    Download and run Secunia Personal Software Inspector (PSI) and fix its findings. Leave the program installed so you'll stay alarmed about vulnerable components in future too.


    Just a final reminder for you. I am trying to stress these two points.
    UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
    Make sure all of your security programs are up to date.
    Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


    Once again, please post and tell me how things are going with your system... problems etc.

    Have a great day,
    Blade
    Microsoft Windows Insider MVP 2016-2019
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

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