Hi I have a toshiba laptop running windows 7 64 bit. yesterday my computer just shut down and i have not been able to boot it normally since.
On booting it goes into Startup repair and that is also not able to do any thing for me.
The problem signature I get is
problem Event Name: StartuRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21201020
Problem Signature 05: AutoFailover
Problem Signature 06: 37
Problem Signature 07: CorruptFile
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
The startup repair is not able to repair the computer and I am not able to boot in safe mode or anything like that.
During one of the repairs I saw the log and it said that CI.dll was corrupted but I don't see that message any more.
Efforts to try to do a sfc /scannow give me a message there is startup repair in process reboot your computer and on reboot the same thing.
I ran ariva recovery startup and that showed and cleaned some trojans and there is still some exe file sitting in the recycle bin that it is not able to get rid of.
Can someone pls help.
Thanks
Sameer