Run in Safe Mode
In safe mode, you have access to only basic files and drivers. When the machine is operating in normal mode all processes are running.
Scanning with Spybot-S&D in safe mode allows the program to try and remove items that keep reappearing after a scan, despite having been 'fixed'.
Reboot your computer into
SafeMode by doing the following:
- Restart your computer
- After hearing your computer beep once during startup, but before the Windows icon appears, begin tapping F8.
- Instead of Windows loading as normal, a menu should appear.
- Select the first option, to run Windows in Safe Mode.
Open
Spybot-S&D while still in safe mode.
- Close all browsers, check for problems and fix everything found in red
- Repeat until no more items are found in red
- Close Spybot-S&D
- Reboot back into Windows