Because I understand that you're probably busy, and you don't have to waste time walking me through troubleshooting steps. I could have the computer looked at by an expert if the problem isn't due to malware. I was just hoping it was something that I could get fixed over a couple of days because I have no idea what's wrong with it.
Hi,
Let's try a couple of more things. First, see if you're able to run a quick scan with MBAM. After that try to run ESET online scanner.
* Go here to run an online scanner from ESET.
- Note: You will need to use Internet explorer for this scan
- Tick the box next to YES, I accept the Terms of Use.
- Click Start
- When asked, allow the activex control to install
- Click Start
- Make sure that the option Remove found threats is UNchecked and the option Scan unwanted applications is checkmarked.
- Click Scan
- Wait for the scan to finish. Copy paste findings back here (if anything found).
Microsoft Windows Insider MVP 2016-2020
Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
If you have problems create a thread in the forum, please.
Malware removal instructions are for the correspondent user's case only.
Nothing from MBAM, but it ran successfully this time, no hitches. I'm gonna have to run the online scanner later, whenever I get connected to a more stable wireless hotspot, the one I'm at is too slow to keep a constant connection.
Ok, please let me know if it'll take more than a few days.
Microsoft Windows Insider MVP 2016-2020
Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
If you have problems create a thread in the forum, please.
Malware removal instructions are for the correspondent user's case only.
Should have it in about 12-15 hours.
Hi,
Any news regarding this?
Microsoft Windows Insider MVP 2016-2020
Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
If you have problems create a thread in the forum, please.
Malware removal instructions are for the correspondent user's case only.
Due to inactivity, this thread will now be closed.
Note:If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh DDS log and a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.
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Microsoft Windows Insider MVP 2016-2020
Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
If you have problems create a thread in the forum, please.
Malware removal instructions are for the correspondent user's case only.
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