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Thread: Cannot Remove Temporary Files at Beginning of Scan

  1. #1
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    Default Cannot Remove Temporary Files at Beginning of Scan

    Greetings! I've been a happy user for some time, but seem to have hit a snag.

    When I "Check for problems", the program will count the number of files in the temporary folder and then ask if I want to delete them. Some time ago I started to recieve an error that would tell me "1300 files are in use and cannot be removed." I have tried using the option to run the scan at start-up and this hasn't helped either.

    If there is anything that you can do to help, I would be very grateful, I think this issue may be slowing down my computer quite a bit.

    Last edited by tashi; 2011-09-16 at 06:12. Reason: Cancelled, wrong topic :-)

  2. #2
    Member of Team Spybot tashi's Avatar
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    Hello Gokuhan,
    Quote Originally Posted by Gokuhan View Post
    Some time ago I started to recieve an error that would tell me "1300 files are in use and cannot be removed."
    From Spybot-S&D?

    Best regards,
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  3. #3
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    Quote Originally Posted by tashi View Post
    Hello Gokuhan,

    From Spybot-S&D?

    Best regards,
    Hello, Tashi. Yes it's from SB-S&D. When I click "Check for problems", Spybot will count up the number of temporary files and asks if I want them removed, saying that it will speed up the scan. When I click 'Yes', but will process and then say that the temp files were in use and could not be removed. I will include a screenshot put on photobucket.

    http://img.photobucket.com/albums/10...kuhan/SDSS.jpg


  4. #4
    Member of Team Spybot tashi's Avatar
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    Hello Gokuhan,

    Did you have all browsers closed before attempting to remove the temporary files?

    Best regards,
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  5. #5
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    Also all other identities/accounts logged off than the admin account being used to run Spybot? (Not just "switch user"ed)

  6. #6
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    Yes, all browsers (and other programs) are closed when I run a scan, and this PC only has 1 user, which is the admin account.

  7. #7
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    You could try to use a different tool to delete temporary internet files, such as CCleaner, and see if Spybot manage to delete the temp. files the next time you scan. Maybe there is a file inside the temp. files that are confusing Spybot. Just a wild guess.

  8. #8
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    Quote Originally Posted by imageek View Post
    You could try to use a different tool to delete temporary internet files, such as CCleaner, and see if Spybot manage to delete the temp. files the next time you scan. Maybe there is a file inside the temp. files that are confusing Spybot. Just a wild guess.
    CCleaner from piriform?

  9. #9
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    Got it, used it, and it worked. I was able to run SB without the error. The handy CCleaner even fixed some registry errors I had. Thanks!

  10. #10
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    You're welcome!

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