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Thread: Really, Really slow downloads

  1. #1
    Member
    Join Date
    Jun 2008
    Posts
    44

    Default Really, Really slow downloads

    Hello,

    In the last two days my laptop seems to be having problems with the internet. Extremely slow downloads speeds. Any ideas?

    DDS log:
    DDS (Ver_2011-08-26.01) - NTFSAMD64
    Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 1.6.0_26
    Run by Chris at 21:14:26 on 2011-09-29
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.2807.1334 [GMT 1:00]
    .
    AV: BullGuard Antivirus *Enabled/Outdated* {504FFF66-3028-EB7E-2E60-62B19ADD791C}
    SP: BullGuard Antispyware *Enabled/Outdated* {EB2E1E82-1612-E4F0-14D0-59C3E15A33A1}
    SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    FW: BullGuard Firewall *Enabled* {68747E43-7A47-EA26-053F-CB84640E3E67}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files (x86)\Bonjour\mDNSResponder.exe
    C:\Program Files\BullGuard Ltd\BullGuard\BullGuardBhvScanner.exe
    C:\Windows\System32\SvcHost.exe -k BullGuard_LowPriv
    C:\Windows\System32\SvcHost.exe -k BullGuard
    C:\Windows\System32\SvcHost.exe -k BullGuard_Main
    C:\Program Files\BullGuard Ltd\BullGuard\BullGuardUpdate.exe
    C:\Program Files (x86)\Launch Manager\dsiwmis.exe
    C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files (x86)\Acer\Registration\GREGsvc.exe
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
    C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe
    C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
    C:\Program Files (x86)\Sony Ericsson\Sony Ericsson PC Suite\SupServ.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe
    C:\Program Files\Acer\Acer Updater\UpdaterService.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files (x86)\Trusteer\Rapport\bin\RapportService.exe
    C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
    C:\Program Files (x86)\EgisTec MyWinLocker\x86\mwlDaemon.exe
    C:\Windows\System32\igfxtray.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Program Files\BullGuard Ltd\BullGuard\BullGuardScanner.exe
    C:\Program Files\Elantech\ETDCtrl.exe
    C:\Windows\PLFSetI.exe
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
    C:\Program Files\BullGuard Ltd\BullGuard\BullGuard.exe
    C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE
    C:\Program Files (x86)\TomTom HOME 2\TomTomHOMERunner.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\system32\igfxext.exe
    C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
    C:\Program Files\BullGuard Ltd\BullGuard\files32\spamfilter\LittleHook.exe
    C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe
    C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe
    C:\Program Files (x86)\Launch Manager\LManager.exe
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
    C:\Program Files (x86)\Launch Manager\MMDx64Fx.exe
    C:\Program Files (x86)\Launch Manager\LMworker.exe
    C:\Windows\system32\wbem\unsecapp.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Elantech\ETDCtrlHelper.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Program Files\Acer\Acer ePower Management\ePowerEvent.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
    C:\Windows\system32\wuauclt.exe
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
    C:\Windows\system32\taskmgr.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\iTunes\iTunes.exe
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe
    C:\Windows\system32\conhost.exe
    C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
    C:\Windows\system32\conhost.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\SysWOW64\cmd.exe
    C:\Windows\system32\conhost.exe
    C:\Windows\SysWOW64\cscript.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&m=aspire_5741z&r=27360211l525l04g4z1k5t4682q28n
    uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&m=aspire_5741z&r=27360211l525l04g4z1k5t4682q28n
    mDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&m=aspire_5741z&r=27360211l525l04g4z1k5t4682q28n
    mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&m=aspire_5741z&r=27360211l525l04g4z1k5t4682q28n
    uInternet Settings,ProxyOverride = *.local
    mWinlogon: Userinit=userinit.exe
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
    BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
    BHO: Partner BHO Class: {83ff80f4-8c74-4b80-b5ba-c8ddd434e5c4} - C:\ProgramData\Partner\Partner.dll
    BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll
    BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    BHO: BullGuard Safe Browsing: {fc872b94-35e3-4b94-b028-184a2a1c7cce} - C:\Program Files\BullGuard Ltd\BullGuard\Files32\Antiphishing\IE\BGAntiphishingIEBHO.dll
    TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    uRun: [OfficeSyncProcess] "C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE"
    uRun: [TomTomHOME.exe] "C:\Program Files (x86)\TomTom HOME 2\TomTomHOMERunner.exe"
    mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
    mRun: [SuiteTray] "C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe"
    mRun: [EgisUpdate] "C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe" -d
    mRun: [EgisTecPMMUpdate] "C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe"
    mRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
    mRun: [BackupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe" -h -k
    mRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
    mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
    mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot
    mPolicies-explorer: NoActiveDesktop = 1 (0x1)
    mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
    mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
    IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
    IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
    IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
    IE: {27FD17FB-CF63-486b-B2BE-8D8781CBEA01} - {27FD17FB-CF63-486b-B2BE-8D8781CBEA01} - C:\Program Files\BullGuard Ltd\BullGuard\Files32\Antiphishing\IE\BGAntiphishingIE.dll
    IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    LSP: C:\Windows\system32\BGLsp.dll
    DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - hxxp://download.bitdefender.com/resources/scanner/sources/en/scan8/oscan8.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
    DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} - hxxp://trial.trymicrosoftoffice.com/trialoaa/buymsoffice_assets/framework//microsoft/wrc32.ocx
    DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    DPF: {FAB2BB9D-91E9-457E-9D42-75A7FCCBBC00} - hxxp://cdn1.rednoseday.com/sites/all/assets/ar/ti_required/plugin/DFusionHomeWebPlugIn.Installer.exe
    TCP: DhcpNameServer = 192.168.1.254
    TCP: Interfaces\{1F582A72-A073-4F54-B72D-36BFEB09E626} : DhcpNameServer = 192.168.1.254
    TCP: Interfaces\{1F582A72-A073-4F54-B72D-36BFEB09E626}\35B4956353939313 : DhcpNameServer = 192.168.0.1
    TCP: Interfaces\{CF1C6892-61D2-470E-BAFD-587A3F1E0AB0} : DhcpNameServer = 192.168.1.254
    Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
    Handler: bglink - {FC872B94-35E3-4B94-B028-184A2A1C7CCE} - C:\Program Files\BullGuard Ltd\BullGuard\Files32\Antiphishing\IE\BGAntiphishingIEBHO.dll
    Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    AppInit_DLLs: BgGamingMonitor.dll
    SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
    BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO-X64: AcroIEHelperStub - No File
    BHO-X64: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
    BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
    BHO-X64: Partner BHO Class: {83FF80F4-8C74-4b80-B5BA-C8DDD434E5C4} - C:\ProgramData\Partner\Partner.dll
    BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    BHO-X64: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    BHO-X64: SkypeIEPluginBHO - No File
    BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll
    BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
    BHO-X64: URLRedirectionBHO - No File
    BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    BHO-X64: BullGuard Safe Browsing: {FC872B94-35E3-4B94-B028-184A2A1C7CCE} - C:\Program Files\BullGuard Ltd\BullGuard\Files32\Antiphishing\IE\BGAntiphishingIEBHO.dll
    BHO-X64: BullGuard Safe Browsing - No File
    TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    mRun-x64: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
    mRun-x64: [SuiteTray] "C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe"
    mRun-x64: [EgisUpdate] "C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe" -d
    mRun-x64: [EgisTecPMMUpdate] "C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe"
    mRun-x64: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
    mRun-x64: [BackupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe" -h -k
    mRun-x64: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
    mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    mRun-x64: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
    mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun-x64: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot
    IE-X64: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe
    AppInit_DLLs-X64: BgGamingMonitor.dll
    SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
    Hosts: 127.0.0.1 www.spywareinfo.com
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - C:\Users\Chris\AppData\Roaming\Mozilla\Firefox\Profiles\ygfqz17h.default\
    FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
    FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
    FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
    FF - plugin: C:\Program Files (x86)\Canon\APU\npCCBPLFirefox.dll
    FF - plugin: C:\Program Files (x86)\Canon\MyCamera Download Plugin\NPCIG.dll
    FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.65\npGoogleUpdate3.dll
    FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
    FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.60531.0\npctrlui.dll
    FF - plugin: C:\Program Files (x86)\Total Immersion\DFusionHomeWebPlugIn\NPDFusionWebFirefox.dll
    FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
    FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll
    FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll
    FF - plugin: C:\Users\Chris\AppData\Local\Yahoo!\BrowserPlus\2.9.8\Plugins\npybrowserplus_2.9.8.dll
    FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 RapportKE64;RapportKE64;C:\Windows\system32\Drivers\RapportKE64.sys --> C:\Windows\system32\Drivers\RapportKE64.sys [?]
    R1 AFW;Agnitum Firewall Driver;C:\Windows\system32\DRIVERS\afw.sys --> C:\Windows\system32\DRIVERS\afw.sys [?]
    R1 BdSpy;BdSpy;C:\Windows\system32\DRIVERS\BdSpy.sys --> C:\Windows\system32\DRIVERS\BdSpy.sys [?]
    R1 mwlPSDFilter;mwlPSDFilter;C:\Windows\system32\DRIVERS\mwlPSDFilter.sys --> C:\Windows\system32\DRIVERS\mwlPSDFilter.sys [?]
    R1 mwlPSDNServ;mwlPSDNServ;C:\Windows\system32\DRIVERS\mwlPSDNServ.sys --> C:\Windows\system32\DRIVERS\mwlPSDNServ.sys [?]
    R1 mwlPSDVDisk;mwlPSDVDisk;C:\Windows\system32\DRIVERS\mwlPSDVDisk.sys --> C:\Windows\system32\DRIVERS\mwlPSDVDisk.sys [?]
    R1 NovaShieldFilterDriver;NovaShieldFilterDriver;C:\Windows\system32\DRIVERS\NSKernel.sys --> C:\Windows\system32\DRIVERS\NSKernel.sys [?]
    R1 NovaShieldTDIDriver;NovaShieldTDIDriver;C:\Windows\system32\DRIVERS\NSNetmon.sys --> C:\Windows\system32\DRIVERS\NSNetmon.sys [?]
    R1 RapportCerberus_30975;RapportCerberus_30975;C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\30975\RapportCerberus64_30975.sys [2011-8-29 388912]
    R1 RapportEI64;RapportEI64;C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys [2011-9-25 55056]
    R1 RapportPG64;RapportPG64;C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportPG64.sys [2011-9-25 61712]
    R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
    R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-6-6 64952]
    R2 BsBhvScan;BullGuard Behavioural Detection;C:\Program Files\BullGuard Ltd\BullGuard\BullGuardBhvScanner.exe [2011-8-10 382808]
    R2 BsBrowser;BullGuard antiphishing service;C:\Windows\System32\SvcHost.exe -k BullGuard_LowPriv [2009-7-14 20992]
    R2 BsFileScan;BullGuard on-access service;C:\Windows\System32\SvcHost.exe -k BullGuard [2009-7-14 20992]
    R2 BsFire;BullGuard firewall service;C:\Windows\System32\SvcHost.exe -k BullGuard [2009-7-14 20992]
    R2 BsMailProxy;BullGuard e-mail monitoring service;C:\Windows\System32\SvcHost.exe -k BullGuard [2009-7-14 20992]
    R2 BsMain;BullGuard main service;C:\Windows\System32\SvcHost.exe -k BullGuard_Main [2009-7-14 20992]
    R2 BsUpdate;BullGuard update service;C:\Program Files\BullGuard Ltd\BullGuard\BullGuardUpdate.exe [2011-7-18 392536]
    R2 DsiWMIService;Dritek WMI Service;C:\Program Files (x86)\Launch Manager\dsiwmis.exe [2010-4-21 312400]
    R2 ePowerSvc;Acer ePower Service;C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe [2010-7-1 866336]
    R2 GREGService;GREGService;C:\Program Files (x86)\Acer\Registration\GREGsvc.exe [2010-1-8 23584]
    R2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-4-21 13336]
    R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe [2010-3-9 250368]
    R2 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe [2009-11-6 144640]
    R2 OMSI download service;Sony Ericsson OMSI download service;C:\Program Files (x86)\Sony Ericsson\Sony Ericsson PC Suite\SupServ.exe [2011-2-25 90112]
    R2 RapportMgmtService;Rapport Management Service;C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe [2011-9-25 919352]
    R2 TomTomHOMEService;TomTomHOMEService;C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe [2011-4-22 92592]
    R2 UNS;Intel(R) Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2010-4-21 2320920]
    R2 Updater Service;Updater Service;C:\Program Files\Acer\Acer Updater\UpdaterService.exe [2010-4-21 243232]
    R3 afwcore;afwcore;C:\Windows\system32\DRIVERS\afwcore.sys --> C:\Windows\system32\DRIVERS\afwcore.sys [?]
    R3 BsScanner;BullGuard scanning service;C:\Program Files\BullGuard Ltd\BullGuard\BullGuardScanner.exe [2011-8-10 340312]
    R3 ETD;ELAN PS/2 Port Input Device;C:\Windows\system32\DRIVERS\ETD.sys --> C:\Windows\system32\DRIVERS\ETD.sys [?]
    R3 HECIx64;Intel(R) Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]
    R3 Impcd;Impcd;C:\Windows\system32\DRIVERS\Impcd.sys --> C:\Windows\system32\DRIVERS\Impcd.sys [?]
    R3 IntcDAud;Intel(R) Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?]
    R3 k57nd60a;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;C:\Windows\system32\DRIVERS\k57nd60a.sys --> C:\Windows\system32\DRIVERS\k57nd60a.sys [?]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-2-23 135664]
    S3 BgRaSvc;BgRaSvc;C:\Program Files\BullGuard Ltd\BullGuard\Support\BgRaSvc.exe [2011-7-18 161112]
    S3 ggflt;SEMC USB Flash Driver Filter;C:\Windows\system32\DRIVERS\ggflt.sys --> C:\Windows\system32\DRIVERS\ggflt.sys [?]
    S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-2-23 135664]
    S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE [2011-6-12 31125880]
    S3 MWLService;MyWinLocker Service;C:\Program Files (x86)\EgisTec MyWinLocker\x86\MWLService.exe [2010-4-17 305520]
    S3 NTIBackupSvc;NTI Backup Now 5 Backup Service;C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe [2009-11-6 50432]
    S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
    S3 Partner Service;Partner Service;C:\ProgramData\Partner\Partner.exe [2010-4-21 332272]
    S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUStor.sys --> C:\Windows\system32\Drivers\RtsUStor.sys [?]
    S3 s1018bus;Sony Ericsson Device 1018 driver (WDM);C:\Windows\system32\DRIVERS\s1018bus.sys --> C:\Windows\system32\DRIVERS\s1018bus.sys [?]
    S3 s1018mdfl;Sony Ericsson Device 1018 USB WMC Modem Filter;C:\Windows\system32\DRIVERS\s1018mdfl.sys --> C:\Windows\system32\DRIVERS\s1018mdfl.sys [?]
    S3 s1018mdm;Sony Ericsson Device 1018 USB WMC Modem Driver;C:\Windows\system32\DRIVERS\s1018mdm.sys --> C:\Windows\system32\DRIVERS\s1018mdm.sys [?]
    S3 s1018mgmt;Sony Ericsson Device 1018 USB WMC Device Management Drivers (WDM);C:\Windows\system32\DRIVERS\s1018mgmt.sys --> C:\Windows\system32\DRIVERS\s1018mgmt.sys [?]
    S3 s1018nd5;Sony Ericsson Device 1018 USB Ethernet Emulation (NDIS);C:\Windows\system32\DRIVERS\s1018nd5.sys --> C:\Windows\system32\DRIVERS\s1018nd5.sys [?]
    S3 s1018obex;Sony Ericsson Device 1018 USB WMC OBEX Interface;C:\Windows\system32\DRIVERS\s1018obex.sys --> C:\Windows\system32\DRIVERS\s1018obex.sys [?]
    S3 s1018unic;Sony Ericsson Device 1018 USB Ethernet Emulation (WDM);C:\Windows\system32\DRIVERS\s1018unic.sys --> C:\Windows\system32\DRIVERS\s1018unic.sys [?]
    S3 Sony Ericsson PCCompanion;Sony Ericsson PCCompanion;C:\Program Files (x86)\Sony Ericsson\Sony Ericsson PC Companion\PCCService.exe [2011-7-30 155344]
    S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
    .
    =============== Created Last 30 ================
    .
    2011-09-13 20:13:45 -------- d-----w- C:\Program Files (x86)\Audacity 1.3 Beta (Unicode)
    2011-09-05 17:04:56 183696 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\nppdf32.dll
    2011-09-04 07:08:39 180056 ----a-w- C:\Windows\System32\BGLsp.dll
    2011-09-04 07:08:39 155992 ----a-w- C:\Windows\SysWow64\BGLsp.dll
    .
    ==================== Find3M ====================
    .
    2011-09-25 18:00:08 64272 ----a-w- C:\Windows\System32\drivers\RapportKE64.sys
    2011-09-17 08:38:38 404640 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
    2011-07-30 09:57:06 27176 ----a-w- C:\Windows\System32\drivers\ggsemc.sys
    2011-07-30 09:57:06 1490656 ----a-w- C:\Windows\System32\WdfCoInstaller01007.dll
    2011-07-30 09:57:06 13352 ----a-w- C:\Windows\System32\drivers\ggflt.sys
    2011-07-22 05:22:26 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
    2011-07-22 04:54:18 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
    2011-07-16 05:41:50 362496 ----a-w- C:\Windows\System32\wow64win.dll
    2011-07-16 05:41:49 243200 ----a-w- C:\Windows\System32\wow64.dll
    2011-07-16 05:41:49 13312 ----a-w- C:\Windows\System32\wow64cpu.dll
    2011-07-16 05:39:10 16384 ----a-w- C:\Windows\System32\ntvdm64.dll
    2011-07-16 05:37:12 421888 ----a-w- C:\Windows\System32\KernelBase.dll
    2011-07-16 04:29:19 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
    2011-07-16 04:26:00 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
    2011-07-16 04:25:37 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
    2011-07-16 04:24:23 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
    2011-07-16 04:24:22 272384 ----a-w- C:\Windows\SysWow64\KernelBase.dll
    2011-07-16 02:21:44 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
    2011-07-16 02:21:41 2048 ----a-w- C:\Windows\SysWow64\user.exe
    2011-07-16 02:17:19 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
    2011-07-16 02:17:19 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
    2011-07-16 02:17:19 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
    2011-07-16 02:17:19 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
    2011-07-09 05:26:20 2048 ----a-w- C:\Windows\System32\tzres.dll
    2011-07-09 04:29:46 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
    2011-07-09 02:46:28 288768 ----a-w- C:\Windows\System32\drivers\mrxsmb10.sys
    .
    ============= FINISH: 21:16:16.98 ===============
    Thanks

    Chris

  2. #2
    Security Expert ken545's Avatar
    Join Date
    Nov 2005
    Location
    Florida's SpaceCoast
    Posts
    15,208

    Default




    Please read Before You Post
    While best efforts are made to assist in removing infections safely, unexpected stuff can happen. It is advisable that you back up your important data before starting any clean up procedure. Neither Safer Networking Forums nor the Analyst providing the advice may be held responsible for any loss.

    Until we deem your system clean I am going to ask you not to install or uninstall any software or hardware except for the programs we may run.

    Nothing jumping out at me, lets run a few scans


    Download aswMBR.exe ( 511KB ) to your desktop.

    Double click the aswMBR.exe to run it

    Click the "Scan" button to start scan


    On completion of the scan click save log, save it to your desktop and post in your next reply







    Please download Malwarebytes from Here or Here

    • Double-click mbam-setup.exe and follow the prompts to install the program.
    • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select Perform quick scan, then click Scan.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Be sure that everything is checked, and click Remove Selected .
    • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
    • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.
    Post the report please
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  3. #3
    Member
    Join Date
    Jun 2008
    Posts
    44

    Default Scan results

    Here are the results,

    aswMBR version 0.9.8.986 Copyright(c) 2011 AVAST Software
    Run date: 2011-10-05 20:21:55
    -----------------------------
    20:21:55.982 OS Version: Windows x64 6.1.7601 Service Pack 1
    20:21:55.982 Number of processors: 2 586 0x2502
    20:21:55.982 ComputerName: CHRIS-PC UserName: Chris
    20:21:57.012 Initialize success
    20:22:14.800 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
    20:22:14.800 Disk 0 Vendor: WDC_WD32 01.0 Size: 305245MB BusType: 3
    20:22:14.820 Disk 0 MBR read successfully
    20:22:14.830 Disk 0 MBR scan
    20:22:14.830 Disk 0 Windows 7 default MBR code
    20:22:14.830 Service scanning
    20:22:21.960 Modules scanning
    20:22:21.960 Disk 0 trace - called modules:
    20:22:21.990 ntoskrnl.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
    20:22:21.990 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa80045d6060]
    20:22:22.000 3 CLASSPNP.SYS[fffff8800181743f] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa8004476050]
    20:22:22.010 Scan finished successfully
    20:23:10.862 Disk 0 MBR has been saved successfully to "C:\Users\Chris\Documents\MBR.dat"
    20:23:10.982 The log file has been saved successfully to "C:\Users\Chris\Documents\aswMBR.txt"


    Thanks,
    Chris

  4. #4
    Member
    Join Date
    Jun 2008
    Posts
    44

    Default Mbam

    log also clear

  5. #5
    Security Expert ken545's Avatar
    Join Date
    Nov 2005
    Location
    Florida's SpaceCoast
    Posts
    15,208

    Default

    Hi,

    aswMBR checks for Rootkit type of infections and it found none

    MBAM is clear so thats good also.


    Run this online virus scanner and if no threats are found I will link you to a windows forum that can help you with start ups and maybe detect programs that may be slowing you down.


    ESET Online Scanner
    I'd like us to scan your machine with ESET OnlineScan

    *Note
    It is recommended to disable onboard antivirus program and antispyware programs while performing scans so there are no conflicts and it will speed up scan time.
    Please don't go surfing while your resident protection is disabled!
    Once the scan is finished remember to re-enable your antivirus along with your antispyware programs.



    1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
      ESET OnlineScan
    2. Click the button.
    3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
      1. Click on to download the ESET Smart Installer. Save it to your desktop.
      2. Double click on the icon on your desktop.
    4. Check
    5. Click the button.
    6. Accept any security warnings from your browser.
    7. Check
    8. Make sure that the option "Remove found threats" is Unchecked
    9. Push the Start button.
    10. ESET will then download updates for itself, install itself, and begin
      scanning your computer. Please be patient as this can take some time.
    11. When the scan completes, push
    12. Push , and save the file to your desktop using a unique name, such as
      ESETScan. Include the contents of this report in your next reply.
    13. Push the button.
    14. Push
    Please make sure you include the following items in your next post:
    The log that was produced after running ESET Online Scanner.
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  6. #6
    Security Expert ken545's Avatar
    Join Date
    Nov 2005
    Location
    Florida's SpaceCoast
    Posts
    15,208

    Default

    Due to inactivity, this thread will now be closed.

    If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a new DDS log with a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.
    Last edited by tashi; 2011-10-18 at 19:17. Reason: Thank you Ken545 :-)
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

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