computer wont switch off

[ann39]

How about that error message?

still getting same error on start up / when pc running if left alone for about 15 mins pc restarts on own but normal reboot to password screen .
all power options set to "never ".

[Blade81]

Hi


Please visit this webpage for download links, and instructions for running ComboFix tool:

http://www.bleepingcomputer.com/comb...o-use-combofix

Please ensure you read this guide carefully first.

Please continue as follows:

1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
   Remember to re-enable them afterwards.
   
   
2. Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New dds log.

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.

[ann39]

Hi


Please visit this webpage for download links, and instructions for running ComboFix tool:

http://www.bleepingcomputer.com/comb...o-use-combofix

Please ensure you read this guide carefully first.

Please continue as follows:

1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
   Remember to re-enable them afterwards.
   
   
2. Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New dds log.

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.

put combofix on said machine and when trying to bring up browser it lock up with sending request "youtube locked" and flashing like mad ,,,, so set machine back to factory settings and things seem to be normal at presant you sergested to me when you sorted mine to put "secunia psi" to keep everything upto date can you recommend it for this machine ?and any final checks to be done

[Blade81]

Hi,

Yes, I suggest installing PSI.

[ann39]

Help ! after recover install see thread :64327
every thing seemed fine and went on to install windows updates 91 in all, installed and it ask for a reboot;
on reboot a message came up reading "the computer restarted unexpectedly or encountered an unexpected error windows installation cannot proceed to install windows ,click ok to restart the computer and then restart the installation "
this repeats its self on a loop .
ive tried a safe mode restart only to get a fail " windows cannot complete windows install in safe mode please restart "
if i press an f key on reboot i get windows boot manger dos screen with an f8 advanced option and "tools " for memory diagnostics
on pressing f8 win 7 advanced menu comes up ive tryed last known good config (advanced ) to no avail and restore mode ,but trys to boot up in safe mode and then back to square 1 this is not good i can not send any loggs as i cannot get past this win7 install fail please help

[Blade81]

Hi,

It doesn't sound good at all. You may try Startup Repair to see if it's able to help.

[ann39]

Hi,

It doesn't sound good at all. You may try Startup Repair to see if it's able to help.

can not perform this as there is no option to restore /repair

[Blade81]

Hi,

Do you have the Windows 7 installation media available?

[ann39]

sorry never subscribed to thread for last answer asking me to use repair windows from advanced boot menu


can not do as requested because there is no "repair" option in can you surgest any thing else ????
please help .....

[ann39]

Hi,

Do you have the Windows 7 installation media available?

sorry no machine was from comet and no and back up media come with it any suggestions ??????
where can i get a copy ????
ive tried Microsoft but only upgrade or buy option available...