computer wont switch off

[Blade81]

Hi,

Without disc it looks like restoring back to factory default state is the only option.

[ann39]

Hi,

Without disc it looks like restoring back to factory default state is the only option.

can you please tell me how to do that with a dos prompt as can not access restore from a safe or normal boot .

[Blade81]

I mean doing like you did here. If that isn't possible then you have to reinstall the operating system.

[ann39]

I mean doing like you did here. If that isn't possible then you have to reinstall the operating system.

i want to reinstall the o/s but cart do it the way i did before because i can not get past the aforementioned loop i need to know how to gain access to the partition with the factory reset exe file on, using a dos command promnt
eg: "c:/ windows install exe " .etc
i know its not on c drive but on the hidden partition .

[Blade81]

Sorry but I don't have personal experience of reinstalling operating system other than from normal installation disc. I recommend to take system to local computer repair shop if you can't launch restoring to factory default state like you did earlier.

[ann39]

Sorry but I don't have personal experience of reinstalling operating system other than from normal installation disc. I recommend to take system to local computer repair shop if you can't launch restoring to factory default state like you did earlier.

a friend came down and used something like "key something" to restore back to factory can you give me the link for "psi" to keep upto date thanx for your help keep up the good work

[Blade81]

Hi,

PSI can be downloaded here