Hello kitty764
Thank you for the logs.
Not to worry, we'll deal with that soon enough.All that came up is a window to "add this website to the zone"
- Please un-install J2SE Runtime Environment 5.0 Update 5
- Click on "Start" then on "Control Panel" and then on "Add or remove programs".
- Click on "remove a program". A list of currently installed programs will be displayed.
- Find the "J2SE Runtime Environment 5.0 Update 5" program, click on it once and then click on the "uninstall" button.
- If you are prompted to re-boot your computer to complete the uninstall please do so.
- Temporary File Cleaner
- Download TFC to your desktop.
- Close any open windows.
- Double click the TFC icon to run the program.
- TFC will close all open programs itself in order to run.
- Click the Start button to begin the process.
- Allow TFC to run uninterrupted.
- The program should not take long to finish.
- Once complete it should automatically reboot your machine.
- If your machine does not reboot automatically, manually reboot to ensure a complete clean.
- Note: After running TFC your machine may take slightly longer to boot the first time. This is normal.
- Please run the following scan
- Note:Internet Explorer is preferred for this scan, although it will run with other browsers.
- Note for Vista/Windows 7 Users: ESET is compatible but Internet Explorer must be run as Administrator. To do this, right-click on your Internet Explorer icon and select "Run as Administrator".
- Please disable your real time security programs before performing the scan.
- Scan your system with Eset Online Scanner
- Place a check mark in the box YES, I accept the Terms Of Use.
- Click the
button.
- For alternate browsers only: (Microsoft Internet Explorer users can skip these steps).
- Click on
to download the ESET Smart Installer. Save it to your desktop.
- Double click on the
icon on your desktop.
- Check
- Click the
button.
- Accept any security warnings from your browser.
- Check
- Make sure that the option to "Remove Found Threats" is UN checked.
- Push the "Start" button.
- ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
- When the scan completes, push
- Push
, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
- Push the
button.
- Push
- Download and run OTL by Oldtimer
- Please download OTL by Oldtimer by clicking here and save the file (called OTL.exe) to your desktop.
- Close all open windows on your computer then Double click on the OTL.exe icon to run the program.
- Check the boxes beside "LOP Check" and "Purity Check".
- Under Custom Scan paste this in:
netsvcs
%SYSTEMDRIVE%\*.*
%systemroot%\Fonts\*.com
%systemroot%\Fonts\*.dll
%systemroot%\Fonts\*.ini
%systemroot%\Fonts\*.ini2
%systemroot%\Fonts\*.exe
%systemroot%\system32\spool\prtprocs\w32x86\*.*
%systemroot%\REPAIR\*.bak1
%systemroot%\REPAIR\*.ini
%systemroot%\system32\*.jpg
%systemroot%\*.jpg
%systemroot%\*.png
%systemroot%\*.scr
%systemroot%\*._sy
%APPDATA%\Adobe\Update\*.*
%ALLUSERSPROFILE%\Favorites\*.*
%APPDATA%\Microsoft\*.*
%PROGRAMFILES%\*.*
%APPDATA%\Update\*.*
%systemroot%\*. /mp /s
CREATERESTOREPOINT
%systemroot%\System32\config\*.sav
%PROGRAMFILES%\bak. /s
%systemroot%\system32\bak. /s
%ALLUSERSPROFILE%\Start Menu\*.līk /x
%systemroot%\system32\config\systemprofile\*.dat /x
%systemroot%\*.config
%systemroot%\system32\*.db
%PROGRAMFILES%\Internet Explorer\*.dat
%APPDATA%\Mikzosoft\Internet Explorer\Quick Launch\*.lnk /x
%USERPROFILE%\Deskuop\*.exe
%PROGRAMFILES%\Common Files\*.*
%systemroot%\*.src
%systemroot%\install\*.*
%systemroot%\system32\DLL\*.*
%systemroot%\system32\HelpFiles\*.*
%systemroot%\system32\rundll\*.*
%systemroot%\winn32\*.*
%systemroot%\Java\*.*
%systemroot%\system32\test\*.*
%systemroot%\system32\Rundll32\*.*
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
/md5start
iexplore.*
explorer.*
winlogon.*
dll
zx.dll
hlp.dat
/md5stop
- Click the "Run Scan" button. Do not change any settings unless specifically told to do so. The scan will not take long.
- When the scan completes, it will open two notepad windows: OTL.Txt and Extras.Txt.
- Note: These logs can be located in the OTL. folder on you C:\ drive if they fail to open automatically.
- Please Copy and Paste the contents of both files in your next reply. You may need two posts to fit them both in.
Please post the ESET log and the OTL logs in your next reply (you may need to make more than one post to fit all of the information in).
I've been reading a lot of good things about Avira's AntiVir and I was wondering if there's a way to find out if that program would work while running another av (Webroot)?
