Internet explorer running in background

[tanwilliams]

No, I'm afraid not!

[Blade81]

Hi,

Let's see if we manage to circumvent the problem.

Try this please. You will need a USB drive and an empty CD.

Download GETxPUD.exe to the desktop of your clean computer

• Run GETxPUD.exe
• A new folder will appear on the desktop.
• Open the GETxPUD folder and click on the get&burn.bat
• The program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.
• Click on Start and follow the prompts to burn the image to a CD.
• Remove the USB & CD and insert it in the sick computer
• Boot the Sick computer with the CD you just burned
• The computer must be set to boot from the CD
• Follow the prompts
• A Welcome to xPUD screen will appear
• Press File
• Expand mnt
• sda1,2...usually corresponds to your HDD
• sdb1 is likely your USB
• Click on the folder that represents your USB drive (sdb1 ?)
• Press Tool at the top
• Choose Open Terminal
• Type the following and press enter (be careful with the command, it has to be exactly as shown below):
  
  dd if=/dev/sda of=mbr.bin bs=512 count=1
  
  
• Press Enter
• After it has finished a file will be located on your USB drive named mbr.bin
• Remove the USB drive and insert it back in your working computer and navigate to mbr.bin, zip it up and attach it to your next reply.

[tanwilliams]

Okay, sounds good. Will attempt this evening!

[tanwilliams]

Hi.

I have attached the file. I hope it helps.

Thank you very much for your continuing help!

[Blade81]

Hi,

Please reboot back into xPUD. Enter the terminal and type the following command.
parted -l

Post back the output.

[tanwilliams]

Hi,

I have done what you asked. It didn't output a file, only information to the terminal, so I piped this into a txt file which I have attached. I hope that is what you were looking for.

Thanks
Tan

[Blade81]

Great. Again, reboot into xPUD and run the following command via terminal:
parted /dev/sda set 2 boot on

Reboot and see if those symptoms still exist.

[tanwilliams]

Hi ya

I followed your instructions in xPUD. The computer now will not boot windows. It gives us the option to either:
1. Start Windows normally (this doesnt work and tells us that windows can't be started)
2. Repair

We tried repair, which then asks us to either restore to a previous restore point, or to repair windows. We chose repair windows and it then told us windows couldn't be repaired, possibly due to a change in hardward or software.

Thanks
Tan

[Blade81]

Hi,

Please give another attempt for repair option.

[tanwilliams]

Hi,

I tried again and no change, sorry. I had a look at the diagnostic output, which said that

"Unspecified Changes to the system may have caused this problem"

It also gave an error code 0x490


Also when following your instructions in xPUD I get the following message

"Information: /etc/fstab may need updating

I hope this helps

Tan