The tdsskiller is still not working
Hi,
Download aswMBR to your desktop. Double click the aswMBR.exe to run it
Click the Scan button to start scan
On completion of the scan click save log, save it to your desktop and post in your next reply.
Microsoft Windows Insider MVP 2016-2020
Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
If you have problems create a thread in the forum, please.
Malware removal instructions are for the correspondent user's case only.
I tried the aswmbr not running Im sry to be such a pain
Michelle
Hi,
Do you get any error messages? If possible try to run TDSSKiller/aswMBR in safe mode.
Microsoft Windows Insider MVP 2016-2020
Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
If you have problems create a thread in the forum, please.
Malware removal instructions are for the correspondent user's case only.
I have tried to run both the TDSSKiller and the aswMBR in safe mode and neither start. There is no error messages in either safe mode or regular start. When I click them the permission box comes up I agree and nothing else happens after that I have tired over and over
Hi,
Go to Start > type or copy/paste the following in the search program and files textbox, then press Enter
diskmgmt.msc
Capture and attach a screenshot of what you see there.
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Please download MBRCheck.exe to your desktop.
Be sure to disable your security programs
Double click on the file to run it (Vista and Windows 7 users will have to confirm the UAC prompt)
A window will open on your desktop
if an unknown bootcode is found you will have further options available to you, at this time press N then press Enter twice.
If nothing unusual is found just press Enter
A .txt file named MBRCheck_mm.dd.yy_hh.mm.ss should appear on your desktop.
Please post the contents of that file.
Microsoft Windows Insider MVP 2016-2020
Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
If you have problems create a thread in the forum, please.
Malware removal instructions are for the correspondent user's case only.
Hi,
Try this please. You will need a USB drive that can be emptied (=formatted).
Download http://unetbootin.sourceforge.net/un...ows-latest.exe & http://noahdfear.net/downloads/boota...xpud-0.9.2.iso to the desktop of your clean computer
- Insert your USB drive
- Press Start > My Computer > right click your USB drive > choose Format > Quick format
- Double click the unetbootin-xpud-windows-387.exe that you just downloaded
- Press Run then OK
- It will install a little bootable OS on your USB
- After it has completed do not choose to reboot the clean computer simply close the installer
- Remove the USB and insert it in the sick computer
- Boot the Sick computer
- Press F12 and choose to boot from the USB
- Follow the prompts
- A Welcome to xPUD screen will appear
- Press File
- Expand mnt
- sda1,2...usually corresponds to your HDD
- sdb1 is likely your USB
- Press Tool at the top
- Choose Open Terminal
- Type in: parted -l and hit Enter.
Post back what reads on the screen after typing that command.
Microsoft Windows Insider MVP 2016-2020
Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
If you have problems create a thread in the forum, please.
Malware removal instructions are for the correspondent user's case only.
when I push f12 when the computer is starting it doesnt take me to any boot menu
ok I dl both the things you told me to dl and the only thing on the thumb drive is vesamenu.c32 is this correct I still can not get the computer to boot from the thumb dive I am not even getting the option