I am quite at a loss I have commercials playing in the background my internet redirects and my usage is max something has taken over my laptop. This laptop is used for basics nothing major games social yadda yadda yadda. Please help! I know my way around a computer ok not very tech savvy Thank you for ur time I attached the DDS and other file needed.
Michelle
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 1.6.0_29
Run by mom at 8:35:17 on 2011-11-24
Microsoft Windows 7 Starter 6.1.7601.1.1252.1.1033.18.1013.155 [GMT -6:00]
.
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG2012\avgrsx.exe
C:\Program Files\AVG\AVG2012\avgcsrvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG2012\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Launch Manager\dsiwmis.exe
C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
C:\Program Files\Acer\Registration\GregHSRW.exe
C:\Program Files\EgisTec\MyWinLocker 3\x86\MWLService.exe
C:\Program Files\Acer\Acer VCM\RS_Service.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Acer\Acer Updater\UpdaterService.exe
C:\Program Files\AVG\AVG2012\avgnsx.exe
C:\Program Files\AVG\AVG2012\avgemcx.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\taskhost.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\Dwm.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
C:\Program Files\EgisTec Egis Software Update\EgisUpdate.exe
C:\Program Files\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\Program Files\Acer\Acer VCM\AcerVCM.exe
C:\Windows\system32\igfxext.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Acer\Acer ePower Management\ePowerEvent.exe
C:\Windows\system32\UI0Detect.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\ytbb.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files\Windows NT\Accessories\wordpad.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=ao532h&r=27b50711d135l0474wwl5w4502r233
uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=ao532h&r=27b50711d135l0474wwl5w4502r233
mDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=ao532h&r=27b50711d135l0474wwl5w4502r233
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=ao532h&r=27b50711d135l0474wwl5w4502r233
uURLSearchHooks: YTNavAssistPlugin Class: {81017ea9-9aa8-4a6a-9734-7af40e7d593f} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg2012\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\progra~1\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
mRun: [LManager] c:\program files\launch manager\LManager.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe -s
mRun: [Acer ePower Management] c:\program files\acer\acer epower management\ePowerTray.exe
mRun: [EgisTecLiveUpdate] "c:\program files\egistec egis software update\EgisUpdate.exe"
mRun: [mwlDaemon] c:\program files\egistec\mywinlocker 3\x86\mwlDaemon.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [NortonOnlineBackupReminder] "c:\program files\symantec\norton online backup\activation\NobuActivation.exe" UNATTENDED
mRun: [Acer Assist Launcher] c:\program files\acer\acer assist\launcher.exe
mRun: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Logitech Download Assistant] c:\windows\system32\rundll32.exe c:\windows\system32\LogiLDA.dll,LogiFetch
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [AVG_TRAY] "c:\program files\avg\avg2012\avgtray.exe"
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\acervc~1.lnk - c:\program files\acer\acer vcm\AcerVCM.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
TCP: DhcpNameServer = 66.38.1.94 66.38.0.240 8.8.8.8
TCP: Interfaces\{F85B36FE-DB4D-4EDB-9801-318DE79657FB} : DhcpNameServer = 66.38.1.94 66.38.0.240 8.8.8.8
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg2012\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\acer\acer vcm\Skype4COM.dll
Notify: igfxcui - igfxdev.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-7-11 23120]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-9-13 32592]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-10-7 230608]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-8-8 40016]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-7-11 295248]
R1 mwlPSDFilter;mwlPSDFilter;c:\windows\system32\drivers\mwlPSDFilter.sys [2009-6-2 18992]
R1 mwlPSDNServ;mwlPSDNServ;c:\windows\system32\drivers\mwlPSDNserv.sys [2009-6-2 16432]
R1 mwlPSDVDisk;mwlPSDVDisk;c:\windows\system32\drivers\mwlPSDVDisk.sys [2009-6-2 60976]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2012\AVGIDSAgent.exe [2011-10-12 4433248]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2012\avgwdsvc.exe [2011-8-2 192776]
R2 DsiWMIService;Dritek WMI Service;c:\program files\launch manager\dsiwmis.exe [2010-1-8 107016]
R2 ePowerSvc;Acer ePower Service;c:\program files\acer\acer epower management\ePowerSvc.exe [2010-1-8 727584]
R2 Greg_Service;GRegService;c:\program files\acer\registration\GregHSRW.exe [2009-8-28 1150496]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2011-7-11 134736]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2011-7-11 24272]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2011-10-4 16720]
R3 L1C;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller (NDIS 6.20);c:\windows\system32\drivers\L1C62x86.sys [2009-6-10 50688]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-7-18 135664]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 EUCR;EUCR;c:\windows\system32\drivers\EUCR6SK.sys [2010-1-8 103296]
S3 GamesAppService;GamesAppService;c:\program files\wildtangent games\app\GamesAppService.exe [2010-10-12 206072]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-7-18 135664]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-7-20 52224]
.
=============== Created Last 30 ================
.
2011-11-24 13:43:19 -------- d-----w- c:\users\mom\appdata\local\Google
2011-11-24 13:30:58 -------- d-----w- c:\users\mom\appdata\roaming\AVG2012
2011-11-24 13:30:49 -------- d-----w- c:\users\mom\appdata\roaming\Acer
2011-11-24 13:30:38 -------- d-----w- c:\users\mom\appdata\local\EgisTec
2011-11-23 15:08:46 -------- d--h--w- C:\$AVG
2011-11-23 14:44:30 -------- d-----w- c:\programdata\Malwarebytes
2011-11-23 14:44:20 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-11-23 03:49:42 -------- d-----w- c:\programdata\Alawar Stargaze
2011-11-22 17:19:37 499712 ----a-w- c:\windows\system32\msvcp71.dll
2011-11-22 17:19:37 348160 ----a-w- c:\windows\system32\msvcr71.dll
2011-11-06 13:27:30 -------- d--h--w- c:\programdata\Common Files
2011-11-06 13:25:35 -------- d-----w- c:\windows\system32\drivers\AVG
2011-11-06 13:25:35 -------- d-----w- c:\programdata\AVG2012
2011-11-06 13:23:18 -------- d-----w- c:\program files\AVG
2011-11-06 13:05:45 -------- d-----w- c:\programdata\MFAData
2011-11-06 11:18:20 6668624 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{8c9a7745-2f2a-412e-9d9f-28248fbefdd4}\mpengine.dll
2011-10-30 15:06:29 -------- d-----w- c:\program files\HP
2011-10-29 15:02:49 -------- d-----w- c:\windows\system32\SPReview
2011-10-29 15:01:43 -------- d-----w- c:\windows\system32\EventProviders
2011-10-29 14:32:31 1006104 ----a-w- c:\windows\system32\igxpun.exe
2011-10-28 20:39:27 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin7.dll
2011-10-28 20:39:27 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin6.dll
2011-10-28 20:39:27 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin5.dll
2011-10-28 20:39:26 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin4.dll
2011-10-28 20:39:26 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin3.dll
2011-10-28 20:39:26 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin2.dll
2011-10-28 20:39:26 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin.dll
2011-10-28 20:22:56 26600 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2011-10-28 20:22:56 107368 ----a-w- c:\windows\system32\GEARAspi.dll
2011-10-28 20:21:51 -------- d-----w- c:\program files\iPod
2011-10-28 20:21:49 -------- d-----w- c:\programdata\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
2011-10-28 20:21:49 -------- d-----w- c:\program files\iTunes
2011-10-28 17:53:59 -------- d-----w- c:\program files\Bonjour
2011-10-25 23:26:31 6144 ----a-w- c:\program files\internet explorer\iecompat.dll
.
==================== Find3M ====================
.
2011-11-11 22:11:07 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-29 15:14:46 152576 ----a-w- c:\windows\system32\msclmd.dll
2011-10-24 19:29:02 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2011-10-24 19:29:02 69632 ----a-w- c:\windows\system32\QuickTime.qts
2011-10-07 12:23:48 230608 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2011-10-04 12:21:28 16720 ----a-w- c:\windows\system32\drivers\AVGIDSShim.sys
2011-10-03 11:06:03 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-10-01 02:42:56 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2011-09-13 12:30:10 32592 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
2011-09-06 02:28:37 2334720 ----a-w- c:\windows\system32\win32k.sys
2011-08-31 04:05:04 83816 ----a-w- c:\windows\system32\dns-sd.exe
2011-08-31 04:05:04 73064 ----a-w- c:\windows\system32\dnssd.dll
2011-08-31 04:05:04 50536 ----a-w- c:\windows\system32\jdns_sd.dll
2011-08-31 04:05:04 178536 ----a-w- c:\windows\system32\dnssdX.dll
2011-08-27 04:26:27 571904 ----a-w- c:\windows\system32\oleaut32.dll
2011-08-27 04:26:27 233472 ----a-w- c:\windows\system32\oleacc.dll
.
============= FINISH: 8:44:49.57 ===============