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Thread: Crazy Computer Lag,

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  1. #1
    Junior Member
    Join Date
    Dec 2011

    Unhappy Crazy Computer Lag,

    I replied to my own thread with updates, though I guess helpers only look for posts with no responses... so this is a repost, sorry :/

    I'm just a tech-dumb college idiot, surfing through questionable pages occasionally (honestly, any need to elaborate?), and I'm almost certain I've now gone and infected my computer with a nasty buggar. These problems come all after an extensive browsing session through questionable site.

    Basically, I'll do the most basic things... run Word, Internet Explorer, anything... and it now takes, sometimes more than, a full thirty seconds for any and all programs to start. Webpages crash, I cannot run the DDS thing without Windows Explorer crashing (the file reads DDS.scr, and I get a message saying there's no program to run it... but then Explorer crashes)... everything is just screwed and delayed! Whatever it is doesn't feel like it's trying to kill my PC so much as make it retarded.

    Essentially, I've been watching my CPU's (i3) performance, and it's not at 100% all the time like many users who have been infected... yet despite restarting my PC, updating it, running Windows Defender Scan / Avira Antivirus Scan / SpybotSD Scan a dozen times... and then defragging and repeating (does that even make a difference?) Spybot caught a bunch of little things, some repeatedly... which tells me they aren't being removed/fixed/quarantined, or perhaps when I purge them from the quarantine they're being re-released? Anyways, none of them are above the 50% threat level, with the typical tracking cookie things at like 10% threat...

    Thanks for any help... and I'm a fool, I know.

    UPDATE 1

    So, now I cannot open any of the folders in the system (My Computer, My Documents, Control Panel...) saying "The remote procedure call failed and did not execute."

    Uh oh....

    I also did a registry backup with the program you direct users to on here... whatever good that will do...

    Trying to back up my most important files just in case, ready to reformat system if I need to, though I can't seem to find my backup disks...

    Oh dear.


    UPDATE 2

    So, I restarted the computer at one point to try and restart it in safe mode in order to try and save the files I could... I wasn't able to bring it into safe mode, and I believe this was because Windows was finishing installing updates upon reboot.

    Upon reboot, I'm able to open My Computer and all of the files on my dektop again, and I'm now copying my more important files from these to flash drives (sure hope those files aren't infected.)

    However, I didnt realize that the registry backup did not operate until the system reboot, and I was alerted by a message, something about a RegKey, or Reg Line 5 or something like that, and it asked me if it could continue on, but I denied it... it then said it was denying me access...


    UPDATE 3

    Copied most important files onto a couple thumbdrives, though Windows Explorer crashed and restarted over and over during the transfers, interrupting it and thereby needing to be restarted.

    Computer still lagging like crazy, but everything that was locked down appears to be okay now... I still think something's up though.

    I ran another SBSD Scan, and once again the same files keep coming up. A few are cookies, but the other few are the 50% threat level items that have something to do with the drivers, and are listed as registry changes...

  2. #2
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006



    Download DDS and save it to your desktop from here or here or here.
    Disable any script blocker, and then double click dds file to run the tool.
    • When done, DDS will open two (2) logs:
      1. DDS.txt
      2. Attach.txt
    • Save both reports to your desktop. Post them back to your topic.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  3. #3
    Junior Member
    Join Date
    Dec 2011

    Question .scr?

    Okay, so when it finally loads, I'm getting a meesage saying there is no program associated with the file. I don't know what a script-blocker is, but could that have something to do with it?

  4. #4
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006



    Did DDS run at all before the message showed up? Did you try all of those three links? If not, please try.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  5. #5
    Junior Member
    Join Date
    Dec 2011

    Default Got it!

    Sweet, the second one worked. Here is the log, along with the attached:

    DDS (Ver_2011-08-26.01) - NTFSAMD64
    Internet Explorer: 9.0.8112.16421
    Run by Cybersmith at 17:30:39 on 2011-12-09
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.5942.4084 [GMT -8:00]
    AV: Avira Desktop *Enabled/Updated* {F67B4DE5-C0B4-6C3F-0EFF-6C83BD5D0C2C}
    SP: Avira Desktop *Enabled/Updated* {4D1AAC01-E68E-63B1-344F-57F1C6DA4691}
    SP: Spybot - Search & Destroy *Enabled/Updated* {1EAF1D03-5480-F3B2-EB14-11F0F5EE2699}
    SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    ============== Running Processes ===============
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Program Files\IDT\WDM\STacSV64.exe
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50STB.EXE
    C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50RPB.EXE
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
    C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
    C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
    C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe
    C:\Program Files (x86)\Spybot - Search & Destroy 2\SDHookSvc.exe
    C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\IDT\WDM\sttray64.exe
    C:\Program Files\Microsoft IntelliPoint\ipoint.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
    C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
    C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe
    C:\Program Files (x86)\Avira\AntiVir Desktop\avshadow.exe
    C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
    C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
    C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe
    C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe
    C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
    C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
    C:\Windows\System32\svchost.exe -k secsvcs
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
    C:\Windows\system32\svchost.exe -k SDRSVC
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    ============== Pseudo HJT Report ===============
    uStart Page = hxxp://
    uDefault_Page_URL = hxxp://
    uWindow Title = Windows Internet Explorer provided by Yahoo!
    uInternet Settings,ProxyOverride = *.local
    mWinlogon: Userinit=userinit.exe
    BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDHelper.dll
    BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
    BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
    TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll
    TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
    uRun: [Google Update] "C:\Users\Cybersmith\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    uRun: [EPSON NX420 Series] C:\Windows\system32\spool\DRIVERS\x64\3\E_IATIGCA.EXE /FU "C:\Windows\TEMP\E_S444B.tmp" /EF "HKCU"
    uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    uRun: [Facebook Update] "C:\Users\Cybersmith\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
    mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
    mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
    mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
    mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
    mRun: [EEventManager] "C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe"
    mRun: [BackupClient.exe] C:\Program Files (x86)\Student Backup\BackupClient.exe
    mRun: [HPConnectionManager] C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\HPCMDelayStart.exe
    mRun: [<NO NAME>]
    mRun: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min
    mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    mRun: [SDTray] "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe"
    mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
    mRun: [Easybits Recovery] C:\Program Files (x86)\EasyBits For Kids\ezRecover.exe
    mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    StartupFolder: C:\Users\CYBERS~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ERUNTA~1.LNK - C:\Program Files (x86)\ERUNT\AUTOBACK.EXE
    mPolicies-explorer: NoActiveDesktop = 1 (0x1)
    mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
    mPolicies-explorer: EnableShellExecuteHooks = 1 (0x1)
    mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
    IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
    IE: {7644E42D-B096-457F-8B5B-901238FC81AE} - C:\Program Files (x86)\ICQ7.6\ICQ.exe
    IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
    IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDHelper.dll
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://
    DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://
    DPF: {CF84DAC5-A4F5-419E-A0BA-C01FFD71112F} - hxxp://
    TCP: DhcpNameServer =
    TCP: Interfaces\{A15478E1-D63F-4CDD-A944-98D89490B2FD} : DhcpNameServer =
    TCP: Interfaces\{A15478E1-D63F-4CDD-A944-98D89490B2FD}\131303 : DhcpNameServer =
    TCP: Interfaces\{A15478E1-D63F-4CDD-A944-98D89490B2FD}\24C657560244F66756D27657563747 : DhcpNameServer =
    TCP: Interfaces\{A15478E1-D63F-4CDD-A944-98D89490B2FD}\3363338423 : DhcpNameServer =
    TCP: Interfaces\{A15478E1-D63F-4CDD-A944-98D89490B2FD}\E4544574541425 : DhcpNameServer =
    TCP: Interfaces\{A15478E1-D63F-4CDD-A944-98D89490B2FD}\F4574746F6F627F52556075616475627F505F6F6C6 : DhcpNameServer =
    TCP: Interfaces\{CE6006C0-5ADF-4646-A78A-9883C29A0C02} : DhcpNameServer =
    Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
    Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    Notify: SDWinLogon - SDWinLogon.dll
    SEH: EasyBits ShellExecute Hook: {e54729e8-bb3d-4270-9d49-7389ea579090} - C:\Windows\SysWow64\EZUPBH~1.DLL
    SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
    BHO-X64: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll
    BHO-X64: 0x1 - No File
    BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO-X64: AcroIEHelperStub - No File
    BHO-X64: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDHelper.dll
    BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
    BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO-X64: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    BHO-X64: SkypeIEPluginBHO - No File
    BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
    BHO-X64: URLRedirectionBHO - No File
    BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    BHO-X64: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
    TB-X64: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll
    TB-X64: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
    mRun-x64: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
    mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
    mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun-x64: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
    mRun-x64: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
    mRun-x64: [EEventManager] "C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe"
    mRun-x64: [BackupClient.exe] C:\Program Files (x86)\Student Backup\BackupClient.exe
    mRun-x64: [HPConnectionManager] C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\HPCMDelayStart.exe
    mRun-x64: [(Default)]
    mRun-x64: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min
    mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    mRun-x64: [SDTray] "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe"
    mRun-x64: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
    mRun-x64: [Easybits Recovery] C:\Program Files (x86)\EasyBits For Kids\ezRecover.exe
    mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    IE-X64: {7644E42D-B096-457F-8B5B-901238FC81AE} - C:\Program Files (x86)\ICQ7.6\ICQ.exe
    IE-X64: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
    SEH-X64: EasyBits ShellExecute Hook: {E54729E8-BB3D-4270-9D49-7389EA579090} - C:\Windows\SysWow64\EZUPBH~1.DLL
    SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
    ============= SERVICES / DRIVERS ===============
    R1 avkmgr;avkmgr;C:\Windows\system32\DRIVERS\avkmgr.sys --> C:\Windows\system32\DRIVERS\avkmgr.sys [?]
    R1 SDHookDriver;Spybot-S&D 2 Hook Driver;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDHookDrv64.sys [2011-12-1 48888]
    R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
    R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-6-6 64952]
    R2 AntiVirSchedulerService;Avira Scheduler;C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe [2011-10-22 86224]
    R2 AntiVirService;Avira Realtime Protection;C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe [2011-10-22 110032]
    R2 avgntflt;avgntflt;C:\Windows\system32\DRIVERS\avgntflt.sys --> C:\Windows\system32\DRIVERS\avgntflt.sys [?]
    R2 EPSON_EB_RPCV4_04;EPSON V5 Service4(04);C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50STB.EXE [2011-8-21 166400]
    R2 EPSON_PM_RPCV4_04;EPSON V3 Service4(04);C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50RPB.EXE [2011-8-21 128512]
    R2 ezSharedSvc;Easybits Services for Windows;C:\Windows\System32\ezSharedSvcHost.exe [2011-4-18 514232]
    R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2011-6-21 85560]
    R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]
    R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-9-1 227896]
    R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2011-7-11 26680]
    R2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-7-22 13592]
    R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2011-9-30 2375168]
    R2 RoxioNow Service;RoxioNow Service;C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-11-26 399344]
    R2 SDHookService;Spybot S&D 2 Live Protection Service;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDHookSvc.exe [2011-12-1 130976]
    R2 SDScannerService;Spybot-S&D 2 Scanner Service;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe [2011-12-1 892336]
    R2 SDUpdateService;Spybot-S&D 2 Updating Service;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe [2011-12-1 955816]
    R2 SDWSCService;Spybot-S&D 2 Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe [2011-12-1 169624]
    R2 UNS;Intel(R) Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2011-7-22 2538520]
    R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\system32\DRIVERS\clwvd.sys --> C:\Windows\system32\DRIVERS\clwvd.sys [?]
    R3 HECIx64;Intel(R) Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]
    R3 Impcd;Impcd;C:\Windows\system32\DRIVERS\Impcd.sys --> C:\Windows\system32\DRIVERS\Impcd.sys [?]
    R3 IntcDAud;Intel(R) Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?]
    R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\system32\DRIVERS\netr28x.sys --> C:\Windows\system32\DRIVERS\netr28x.sys [?]
    R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
    S3 hpCMSrv;HP Connection Manager 4 Service;C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpCMSrv.exe [2011-5-23 1098296]
    S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE [2011-6-12 31125880]
    S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
    S3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\system32\DRIVERS\RtsPStor.sys --> C:\Windows\system32\DRIVERS\RtsPStor.sys [?]
    S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\system32\DRIVERS\VSTAZL6.SYS --> C:\Windows\system32\DRIVERS\VSTAZL6.SYS [?]
    S3 SrvHsfV92;SrvHsfV92;C:\Windows\system32\DRIVERS\VSTDPV6.SYS --> C:\Windows\system32\DRIVERS\VSTDPV6.SYS [?]
    S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\Windows\system32\DRIVERS\VSTCNXT6.SYS [?]
    S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
    S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\system32\drivers\TsUsbGD.sys --> C:\Windows\system32\drivers\TsUsbGD.sys [?]
    S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
    S3 WsAudio_DeviceS(1);WsAudio_DeviceS(1);C:\Windows\system32\drivers\WsAudio_DeviceS(1).sys --> C:\Windows\system32\drivers\WsAudio_DeviceS(1).sys [?]
    S3 WsAudio_DeviceS(2);WsAudio_DeviceS(2);C:\Windows\system32\drivers\WsAudio_DeviceS(2).sys --> C:\Windows\system32\drivers\WsAudio_DeviceS(2).sys [?]
    S3 WsAudio_DeviceS(3);WsAudio_DeviceS(3);C:\Windows\system32\drivers\WsAudio_DeviceS(3).sys --> C:\Windows\system32\drivers\WsAudio_DeviceS(3).sys [?]
    S3 WsAudio_DeviceS(4);WsAudio_DeviceS(4);C:\Windows\system32\drivers\WsAudio_DeviceS(4).sys --> C:\Windows\system32\drivers\WsAudio_DeviceS(4).sys [?]
    S3 WsAudio_DeviceS(5);WsAudio_DeviceS(5);C:\Windows\system32\drivers\WsAudio_DeviceS(5).sys --> C:\Windows\system32\drivers\WsAudio_DeviceS(5).sys [?]
    S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
    =============== Created Last 30 ================
    2011-12-10 00:47:27 69000 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{49DF89EE-04C1-4E6A-8710-05D4EED7FC2D}\offreg.dll
    2011-12-10 00:37:33 -------- d-----w- C:\Program Files\CCleaner
    2011-12-10 00:36:18 -------- d-----w- C:\Windows\pss
    2011-12-09 17:13:46 8822856 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{49DF89EE-04C1-4E6A-8710-05D4EED7FC2D}\mpengine.dll
    2011-12-09 01:51:48 -------- d-----w- C:\Program Files (x86)\File Type Assistant
    2011-12-09 01:45:09 -------- d-----w- C:\Program Files (x86)\Free Offers from
    2011-12-03 18:34:12 -------- d-----w- C:\Program Files\Microsoft IntelliPoint
    2011-12-01 16:05:10 -------- d-----w- C:\ProgramData\Spybot - Search & Destroy
    2011-12-01 16:04:51 17272 ----a-w- C:\Windows\System32\sdnclean64.exe
    2011-12-01 16:04:43 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy 2
    2011-11-25 17:38:46 528896 ----a-w- C:\Windows\System32\drivers\stwrt64.sys
    2011-11-25 17:38:46 431616 ----a-w- C:\Windows\System32\stcplx64.dll
    2011-11-25 17:38:45 654848 ------w- C:\Windows\System32\stapi64.dll
    2011-11-25 17:38:45 1966080 ----a-w- C:\Windows\System32\stapo64.dll
    2011-11-25 17:38:34 -------- d-----w- C:\Program Files\IDT
    2011-11-25 17:37:01 74272 ----a-w- C:\Windows\System32\RtNicProp64.dll
    2011-11-25 17:37:01 539240 ----a-w- C:\Windows\System32\drivers\Rt64win7.sys
    2011-11-24 03:41:47 -------- d-----w- C:\Users\Cybersmith\AppData\Roaming\Image-Line
    2011-11-24 03:38:51 -------- d-----w- C:\Users\Cybersmith\AppData\Roaming\Deckadance19
    2011-11-24 03:27:36 -------- d-----w- C:\Users\Cybersmith\AppData\Roaming\SongManager
    2011-11-18 00:18:57 -------- d-----w- C:\Program Files\iPod
    2011-11-18 00:18:55 -------- d-----w- C:\Program Files\iTunes
    2011-11-16 05:45:05 -------- d-----w- C:\Program Files (x86)\ICQ7.6
    ==================== Find3M ====================
    2011-11-25 17:38:08 4779520 ----a-w- C:\Windows\System32\stlang64.dll
    2011-11-25 17:38:08 1128448 ----a-w- C:\Windows\sttray64.exe
    2011-11-25 17:38:07 6382080 ----a-w- C:\Windows\System32\IDTNGUI.exe
    2011-11-25 17:38:07 4942848 ----a-w- C:\Windows\System32\IDTNHP.dll
    2011-11-25 17:38:07 250368 ----a-w- C:\Windows\System32\staco64.dll
    2011-11-25 17:38:07 212480 ----a-w- C:\Windows\System32\IDTNJ.exe
    2011-11-25 17:38:07 1523712 ----a-w- C:\Windows\System32\IDTNC64.cpl
    2011-11-25 17:38:07 1032704 ----a-w- C:\Windows\System32\IDTNX.dll
    2011-11-25 17:38:06 564224 ----a-w- C:\Windows\System32\idt64mp1.exe
    2011-11-25 17:36:27 107552 ----a-w- C:\Windows\System32\RTNUninst64.dll
    2011-11-11 15:57:13 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
    2011-10-14 03:00:45 178800 ----a-w- C:\Windows\SysWow64\CmdLineExt_x64.dll
    2011-10-11 22:00:32 27760 ----a-w- C:\Windows\System32\drivers\avkmgr.sys
    2011-10-11 22:00:31 97312 ----a-w- C:\Windows\System32\drivers\avgntflt.sys
    2011-10-03 13:06:03 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll
    2011-10-01 00:04:54 9888360 ----a-w- C:\Windows\SysWow64\RtsPStorIcon.dll
    2011-10-01 00:04:54 338536 ----a-w- C:\Windows\System32\drivers\RtsPStor.sys
    2011-09-29 16:29:28 1923952 ----a-w- C:\Windows\System32\drivers\tcpip.sys
    2011-09-29 04:03:32 3144704 ----a-w- C:\Windows\System32\win32k.sys
    ============= FINISH: 17:32:02.68 ===============

  6. #6
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006



    Please visit this webpage for download links, and instructions for running ComboFix tool:

    Please ensure you read this guide carefully first.

    Please continue as follows:

    1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
      Remember to re-enable them afterwards.

    2. Click Yes to allow ComboFix to continue scanning for malware.

    When the tool is finished, it will produce a report for you.

    Please include the following reports for further review, and so we may continue cleansing the system:

    New dds log.

    A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

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