No access to Internet Options, connectivity problem, and other problems

[I_dream_of_Mercury]

Hi, again! Thanks for the new instructions. I hope these huge reports are not as endless to dredge through as they look

Don't be fooled. [ComboFix] is a powerful tool that can do some serious damage to a computer system in the hands of someone other than a trained expert.

Don't worry - I won't be using it without expert direction! With luck, not at all, in future :D

1. Did you have any problems carrying out the instructions?

Well, it was *exciting* :D

A couple of unexpected things happened.

As soon as I dropped CFScript.txt into ComboFix, ComboFix asked to update. Despite the warning not to touch anything after it started running, I had to give it an answer. I hope I was right to say, Yes. It updated, then brought up the agreement screen, and appeared to run as it did previously, except that it rebooted after.

OTL complete...but not for a long time. OTL ran the fix quickly, then said, "Processing complete!" I was very pleased about that, until it sat there with that message on the screen, nothing but OTL and the wallpaper, and nothing else happened. I let it sit like that for almost 2 hours, with no idea whether it was going to do anything else or was just stuck. I agonized all that time, whether I'd have to turn the computer off to get back in, before it finally displayed the box where you click OK, and eventually asked to reboot. Thank Heavens!

I notice you already have ERUNT installed on your system. Let's use this tool to make a backup of the Registry before we proceed.

(I installed ERUNT before running DDS logs, per Tashi's "Before you post" instructions: http://forums.spybot.info/showpost.p...50&postcount=2

After OTL ran and rebooted, upon startup, OnlineArmor firewall blocked ERUNT's AUTOBACK.EXE trying to run. When, if ever, should I allow this program to run?

Just to note, in case others encounter it, Avira re-enables itself, upon reboot. Disabling antivirus, antimalware, and firewall, every time I disable OnlineArmor, it needs to reboot, so I have to remember to disable Avira *after*.

Also, a little anomaly: Each time ComboFix runs, it deselects an item in the Restricted Sites of SpywareBlaster, Item Name: AntiMalware Guard, Address: antimalwareguard.com, and disables protection from it. I see online, that some others have noticed it, too.


2. combofix.txt.

ComboFix 11-12-15.02 - user 12/15/2011 12:14:56.2.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1611 [GMT -8:00]
Running from: c:\documents and settings\user\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\user\Desktop\cfscript.txt
AV: AntiVir Desktop *Disabled/Updated* {AD166499-45F9-482A-A743-FDD3350758C7}
FW: Online Armor Firewall *Disabled* {B797DAA0-7E2E-4711-8BB3-D12744F1922A}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
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c:\documents and settings\All Users\Application Data\TEMP
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.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
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.
-------\Service_cerc6
.
.
((((((((((((((((((((((((( Files Created from 2011-11-15 to 2011-12-15 )))))))))))))))))))))))))))))))
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2011-12-06 18:56 . 2011-12-06 18:58 -------- d-----w- c:\program files\ERUNT
2011-12-01 13:38 . 2011-12-05 18:20 -------- d-----w- c:\program files\SpywareBlaster(2)
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
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2011-12-06 00:39 . 2010-05-02 18:06 544656 ----a-w- c:\windows\system32\deployJava1.dll
2011-11-01 19:32 . 2011-11-01 19:31 69792 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-11-01 19:32 . 2011-11-01 19:31 417952 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2011-10-21 15:30 . 2011-03-10 04:49 516692 ----a-w- c:\windows\vampsUninst.exe
2011-10-21 15:30 . 2011-03-10 04:49 1903021 ----a-w- c:\windows\vamps.scr
2011-10-10 14:22 . 2009-08-14 01:37 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-09-28 07:06 . 2008-04-14 12:00 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-26 18:41 . 2008-07-30 02:59 611328 ----a-w- c:\windows\system32\uiautomationcore.dll
2011-09-26 18:41 . 2008-04-14 12:00 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 18:41 . 2008-04-14 12:00 20480 ----a-w- c:\windows\system32\oleaccrc.dll
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((((((((((((((((((((((((((((( SnapShot@2011-12-14_20.39.35 )))))))))))))))))))))))))))))))))))))))))
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+ 2011-12-15 20:28 . 2011-12-15 20:28 16384 c:\windows\temp\Perflib_Perfdata_650.dat
+ 2011-12-15 20:01 . 2011-12-15 20:01 208896 c:\windows\ERDNT\AutoBackup\12-15-2011\Users\00000002\UsrClass.dat
+ 2011-12-15 20:01 . 2005-10-20 20:02 163328 c:\windows\ERDNT\AutoBackup\12-15-2011\ERDNT.EXE
+ 2011-12-15 20:04 . 2011-12-15 20:04 208896 c:\windows\ERDNT\12-15-2011\Users\00000002\UsrClass.dat
+ 2011-12-15 20:04 . 2005-10-20 20:02 163328 c:\windows\ERDNT\12-15-2011\ERDNT.EXE
+ 2011-12-15 20:01 . 2011-12-15 20:01 9789440 c:\windows\ERDNT\AutoBackup\12-15-2011\Users\00000001\ntuser.dat
+ 2011-12-15 20:04 . 2011-12-15 20:04 9789440 c:\windows\ERDNT\12-15-2011\Users\00000001\ntuser.dat
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((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
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[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-11-30 421888]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2009-03-13 61440]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2004-10-14 1404928]
"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2010-11-02 281768]
"@OnlineArmor GUI"="c:\program files\Tall Emu\Online Armor\oaui.exe" [2010-04-20 6678008]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2004-08-04 208952]
"MSPY2002"="c:\windows\system32\IME\PINTLGNT\ImScInst.exe" [2004-08-04 59392]
"PHIME2002ASync"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"PHIME2002A"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"PD0630 STISvc"="P0630Pin.dll" [2005-06-05 36864]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-11-30 421888]
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c:\documents and settings\user\Start Menu\Programs\Startup\
ERUNT AutoBackup.lnk - c:\program files\ERUNT\AUTOBACK.EXE [2005-10-20 38912]
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c:\documents and settings\All Users\Start Menu\Programs\Startup\
Windows Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe [2008-5-26 123904]
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[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]
"{4F07DA45-8170-4859-9B5F-037EF2970034}"= "c:\progra~1\TALLEM~1\ONLINE~1\oaevent.dll" [2010-04-20 925688]
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\WINDOWS\\system32\\sessmgr.exe"=
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R1 OADevice;OADriver;c:\windows\system32\drivers\OADriver.sys [4/8/2010 7:17 AM 228216]
R1 OAmon;OAmon;c:\windows\system32\drivers\OAmon.sys [4/8/2010 7:17 AM 24440]
R1 OAnet;OAnet;c:\windows\system32\drivers\OAnet.sys [4/8/2010 7:17 AM 29560]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [4/7/2010 11:34 PM 136360]
R2 OAcat;Online Armor Helper Service;c:\program files\Tall Emu\Online Armor\oacat.exe [4/8/2010 7:17 AM 1284600]
R2 SvcOnlineArmor;Online Armor;c:\program files\Tall Emu\Online Armor\oasrv.exe [4/8/2010 7:17 AM 3364856]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe --> c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [?]
S3 MBAMSwissArmy;MBAMSwissArmy;\??\c:\windows\system32\drivers\mbamswissarmy.sys --> c:\windows\system32\drivers\mbamswissarmy.sys [?]
S3 P0630VID;Creative WebCam Live!;c:\windows\system32\drivers\P0630Vid.sys [10/28/2010 9:41 AM 91841]
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[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
getPlusHelper REG_MULTI_SZ getPlusHelper
.
.
------- Supplementary Scan -------
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uStart Page = hxxp://www.safer-networking.org/en/index.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.0.1 205.171.3.25
.
.
**************************************************************************
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catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-12-15 12:31
Windows 5.1.2600 Service Pack 3 NTFS
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scanning hidden processes ...
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scanning hidden autostart entries ...
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scanning hidden files ...
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scan completed successfully
hidden files: 0
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**************************************************************************
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--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(456)
c:\windows\system32\Ati2evxx.dll
.
- - - - - - - > 'explorer.exe'(156)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
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c:\windows\system32\Ati2evxx.exe
c:\windows\system32\Ati2evxx.exe
c:\program files\Avira\AntiVir Desktop\avguard.exe
c:\program files\Java\jre7\bin\jqs.exe
c:\program files\Avira\AntiVir Desktop\avshadow.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\windows\system32\SearchIndexer.exe
c:\windows\system32\RunDLL32.exe
c:\program files\Tall Emu\Online Armor\OAhlp.exe
.
**************************************************************************
.
Completion time: 2011-12-15 12:36:47 - machine was rebooted
ComboFix-quarantined-files.txt 2011-12-15 20:36
ComboFix2.txt 2011-12-14 20:42
.
Pre-Run: 125,884,575,744 bytes free
Post-Run: 125,860,433,920 bytes free
.
- - End Of File - - 7C4D9C6086869F88F02B1F6541D66939






3. OTL.txt.

All processes killed
========== OTL ==========
Registry key HKEY_USERS\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Restrictions\ not found.
Registry key HKEY_USERS\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Restrictions\ not found.
Registry key HKEY_USERS\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Restrictions\ not found.
Registry key HKEY_USERS\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Restrictions\ not found.
Registry key HKEY_USERS\S-1-5-21-1708537768-839522115-1644491937-1003\Software\Policies\Microsoft\Internet Explorer\Restrictions\ not found.
ADS C:\Documents and Settings\user\Desktop\avira_antivir_personal_en.exe:SummaryInformation deleted successfully.
Unable to delete ADS C:\Documents and Settings\All Users\Application Data\TEMP:5C321E34 .
C:\WINDOWS\SET3.tmp deleted successfully.
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========== FILES ==========
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Documents and Settings\user\Desktop\cmd.bat deleted successfully.
C:\Documents and Settings\user\Desktop\cmd.txt deleted successfully.
========== COMMANDS ==========

[EMPTYJAVA]

User: Administrator

User: All Users

User: Default User

User: LocalService

User: NetworkService

User: user
->Java cache emptied: 38543413 bytes

Total Java Files Cleaned = 37.00 mb


[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes
->Flash cache emptied: 456 bytes

User: All Users

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes

User: user
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 2776744 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 13267 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 3.00 mb

C:\WINDOWS\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully
Restore point Set: OTL Restore Point (0)

OTL by OldTimer - Version 3.2.31.0 log created on 12152011_125111

Files\Folders moved on Reboot...

Registry entries deleted on Reboot...





4. Is there any improvement in how the computer is now running?

I do seem to see a little improvement in IE's speed. This is the only improvement I observe, so far.

Other than this, everything is as I reported at the end of the instructions just before these, including no access to Internet Options.

I did also notice, when I went to insert a link in this post, that it brought up what I presume is a dialogue box, but the box was empty, inside. I turned off my pop-up blocker, and tried again, but it still doesn't work.