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Thread: Infected by trojan.

  1. #21
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    Hi chelseafan,

    You will need a USB drive for this next part.

    Please delete your copy of ComboFix and then download a fresh copy of ComboFix to your USB drive. When you download it to your USB drive please name it svchost.com and then transfer it to the infected computer and place it in your C:\ folder.

    If you have problems let me know.

  2. #22
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    Hi,

    Do you still need help?

  3. #23
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    I did it, ran combofix and the same problem remains. The combofix window constantly flickers after reboot.

  4. #24
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    Hi chelseafan,

    When ComboFix runs and then flickers is there any error message or anything that is displayed? Is there a log in the C:\Combofix folder by chance? If there is please post that so we can take a look.

  5. #25
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    No and no, just the blue window.

  6. #26
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    Ok thanks. I am looking that problem over.

  7. #27
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    Hi Chelseafan,

    Please go to C:\Qoobox and look inside and see if you can find ComboFix.txt. If it is in there please post that into your next reply.

  8. #28
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    Hi,

    Are you still with us?

  9. #29
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    Due to lack of feedback, this topic will now be closed.
    If you are the original poster and you still require help, please start a new thread.

  10. #30
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    Hi chelseafan,

    Good to see that you returned. Be sure to subscribe to the topic.
    ----------

    What symptoms are you experiencing with your system still. Since it has been a couple of days I would like a little update.
    ---------

    Run OTL.exe
    • Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL

      Code:
      :Services
      
      :OTL
      O4 - HKLM..\RunOnce: [combofix] 
      O4 - HKLM..\Run: [combofix] 
      
      :commands
      [reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot when it is done
    • Then run a new scan and post a new OTL log ( don't check the boxes beside LOP Check or Purity this time )

    ----------

    I would also like for you to delete your copy of aswMBR.exe using right-click >> delete and then download a new copy from here. Please run a new scan with aswMBR.
    ----------

    In your next reply please post the OTL logs and the log created by aswMBR.exe.

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