I am in over my head

[nwkate]

This morning my DHs computer (a state-of-the art Gateway, back in 2002!) announced he had 38 various "infections" and that if he purchased "Security Sphere 2012" all would be well.

I have run Spybot twice, McAfee once, and it is still there.

I know I am supposed to include various technical thingies and doodads to this, but I don't even understand what you are asking for, let alone how to do what you want. (my 27-year-old son says I have no business using a computer if I insist on being this illiterate)

ANY suggestions that someone not nearly as bright as you can follow?

Thanks!

[tashi]

Hello nwkate,

Information for posting logs is in post #2 here: "BEFORE You POST"(Please read this Procedure Before Requesting Assistance)

But first, what is the operating system please.

(a state-of-the art Gateway, back in 2002!)

Best regards,