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Thread: Spybot crashes Windows 7 (32-bit)

  1. #1
    Junior Member
    Join Date
    Dec 2011
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    Default Spybot crashes Windows 7 (32-bit)

    Hello, this is my first post ever. I have been using Spybot for a few years on my 64-bit Windows 7 with no problem; however, on my 32-bit, it crashes the OS while its scan is 75% complete. The computer does not shut off; I must force-reboot it each time. I suspected it has to do with memory usage, so as I type this, I have a Spybot 1.6.2 scan, a Comodo Security Scan, Internet Explorer and Microsoft Outlook running, but the physical memory usage is only at 60%, so I'm confused as to how Spybot alone can cause a memory problem.

  2. #2
    Senior Member
    Join Date
    Oct 2005
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    Germany
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    5,263

    Default

    Hello,



    Does this also happen if you run only the Spybot-S&D scan?
    I would recommend to close the Comodo Security Scan, Internet Explorer and Microsoft Outlook during the scan with Spybot-S&D.

    Best regards
    Sandra
    Team Spybot

  3. #3
    Junior Member
    Join Date
    Dec 2011
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    2

    Default

    The point of running the other programs was to see if the CPU would crash due to a memory overload, but even with the other programs, the CPU was only at 60%, therefore the Spybot issue is NOT due to memory usage. If I run a Spybot scan, even with no other major processes running, the OS will still always crash.

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