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Thread: Frustrated with repeated infection NEED HELP

  1. #21
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    Default

    Ok...sounds good.

  2. #22
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    Default ESET scan results

    Here is the ESET scan. 24 found.

  3. #23
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    Hi,

    Ok...all but one of the entries are still active while the others are in the ComboFix quarantine and the others are in restore points that will be removed later.
    ----------

    Go to Start >> Run >> type CMD and press Enter and this will open your command prompt. Copy and paste the text in the code box below into the command prompt window and press Enter.
    Code:
    del "C:\HP recovered data\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe"
    ----------

    How is your system running?

  4. #24
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    Default so far so good

    System running well. Have we cleared up all the issues?

    Thanks for your help.

  5. #25
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    Default

    Things definitely look better but stick with me...we are almost done.

    When you originally ran DDS there should have been a log created named Attach.txt. Could you post that into your next reply please?

  6. #26
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    Default attach.txt

    Here it is. Attach.txt.

    Thanks.

  7. #27
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    Hi,

    Thanks.
    ----------

    Please download JavaRa to your desktop and unzip it to its own
    folder
    • Run JavaRa.exe (double-click for XP/right-click and Run as Administrator for Vista), pick the language of your choice and click Select. Then
      click Remove Older Versions.
    • Accept any prompts.
    • Open JavaRa.exe (double-click for XP/right-click and Run as Administrator for Vista) again and select Search For Updates.
    • Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest
      Java Runtime Environment (JRE) version for your computer.

    ----------

    Please run a new scan with DDS and then post both of the newly created logs into your next reply.

  8. #28
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    Default trouble with JRE download

    I'm running XP 32bit, and I'm only seeing windows x64 or x86 as options when I go to the java website. I shouldn't download this for x64 should I?

  9. #29
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    No no...pick the x86 version.

  10. #30
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    Default JRE download

    Windows x86 offline
    Windows x86 online
    Windows x64

    These are the choices I see, not sure which one or none?

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