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Thread: Re-direct help please

  1. #11
    Emeritus
    Join Date
    Apr 2011
    Location
    USA
    Posts
    1,038

    Default


  2. #12
    Junior Member
    Join Date
    Dec 2008
    Posts
    16

    Default

    Jeff,
    Here are the logs:

    Malwarebytes:
    Malwarebytes' Anti-Malware 1.51.2.1300
    www.malwarebytes.org

    Database version: 911122304

    Windows 6.1.7600
    Internet Explorer 8.0.7600.16385

    12/22/2011 9:39:04 PM
    mbam-log-2011-12-22 (21-39-04).txt

    Scan type: Quick scan
    Objects scanned: 201556
    Time elapsed: 2 minute(s), 3 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)

    Eset log:
    C:\Qoobox\Quarantine\C\Users\Karen\AppData\Local\lyy.exe.vir a variant of Win32/Kryptik.XVL trojan
    C:\Qoobox\Quarantine\C\Users\Karen\AppData\Local\wvl.exe.vir a variant of Win32/Kryptik.XVL trojan
    C:\Qoobox\Quarantine\C\Users\Karen\AppData\Local\xxh.exe.vir a variant of Win32/Kryptik.XVL trojan
    C:\Qoobox\Quarantine\C\Windows\System32\consrv.dll.vir Win64/Sirefef.E trojan
    C:\Users\Karen\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\19\78d3c813-6f630016 Java/Exploit.CVE-2011-3544.H trojan
    C:\Windows\assembly\temp\U\80000032.@ probably a variant of Win32/Olmarik.AVQ trojan
    D:\KAREN-PC\Backup Set 2011-07-25 095648\Backup Files 2011-12-16 075639\Backup files 3.zip multiple threats
    D:\KAREN-PC\Backup Set 2011-12-19 131326\Backup Files 2011-12-19 131326\Backup files 4.zip multiple threats

  3. #13
    Emeritus
    Join Date
    Apr 2011
    Location
    USA
    Posts
    1,038

    Default

    Hi unionguynw,

    • Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:
      Code:
      File::
      C:\Users\Karen\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\19\78d3c813-6f630016	
      C:\Windows\assembly\temp\U\80000032.@	
      D:\KAREN-PC\Backup Set 2011-07-25 095648\Backup Files 2011-12-16 075639\Backup files 3.zip	
      D:\KAREN-PC\Backup Set 2011-12-19 131326\Backup Files 2011-12-19 131326\Backup files 4.zip
    • Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.


    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
    • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
    • When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.

    CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.
    ----------

    How is your system running now?

  4. #14
    Junior Member
    Join Date
    Dec 2008
    Posts
    16

    Default

    Good Morning Jeff!
    Here is the combofix log:

    ComboFix 11-12-23.01 - Karen 12/23/2011 8:41.3.4 - x64
    Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3884.2285 [GMT -8:00]
    Running from: c:\users\Karen\Desktop\ComboFix.exe
    Command switches used :: c:\users\Karen\Desktop\CFScript.txt
    AV: Trend Micro Internet Security *Disabled/Updated* {68F968AC-2AA0-091D-848C-803E83E35902}
    SP: Trend Micro Internet Security *Disabled/Updated* {D3988948-0C9A-0693-BE3C-BB4CF86413BF}
    SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    FILE ::
    "c:\users\Karen\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\19\78d3c813-6f630016"
    "c:\windows\assembly\temp\U\80000032.@"
    "d:\karen-pc\Backup Set 2011-07-25 095648\Backup Files 2011-12-16 075639\Backup files 3.zip"
    "d:\karen-pc\Backup Set 2011-12-19 131326\Backup Files 2011-12-19 131326\Backup files 4.zip"
    .
    .
    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    c:\users\Karen\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\19\78d3c813-6f630016
    c:\windows\assembly\temp\U\80000032.@
    d:\karen-pc\Backup Set 2011-07-25 095648\Backup Files 2011-12-16 075639\Backup files 3.zip
    d:\karen-pc\Backup Set 2011-12-19 131326\Backup Files 2011-12-19 131326\Backup files 4.zip
    .
    Infected copy of c:\windows\SysWow64\userinit.exe was found and disinfected
    Restored copy from - c:\windows\SoftwareDistribution\Download\488053cdbca3231eeb2c2af7236d09ed\x86_microsoft-windows-userinit_31bf3856ad364e35_6.1.7601.17514_none_de3024012ff21116\userinit.exe
    .
    .
    ((((((((((((((((((((((((( Files Created from 2011-11-23 to 2011-12-23 )))))))))))))))))))))))))))))))
    .
    .
    2011-12-23 16:48 . 2011-12-23 16:48 -------- d-----w- c:\windows\system32\config\systemprofile\AppData\Local\temp
    2011-12-23 16:48 . 2011-12-23 16:48 -------- d-----w- c:\users\Mcx1-KAREN-PC\AppData\Local\temp
    2011-12-23 16:48 . 2011-12-23 16:48 -------- d-----w- c:\users\Default\AppData\Local\temp
    2011-12-23 16:48 . 2011-12-23 16:48 -------- d-----w- c:\users\Administrator\AppData\Local\temp
    2011-12-23 05:32 . 2011-12-23 05:32 -------- d-----w- c:\program files (x86)\ESET
    2011-12-22 05:10 . 2011-12-22 05:10 -------- d-----w- c:\users\Karen\AppData\Roaming\Tific
    2011-12-22 05:10 . 2011-12-22 05:10 -------- d-----w- c:\users\Karen\AppData\Local\Symantec
    2011-12-22 05:09 . 2010-08-21 04:59 34152 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
    2011-12-22 05:09 . 2011-12-22 06:14 -------- d-----w- c:\program files\Symantec
    2011-12-22 05:09 . 2011-12-22 06:14 174200 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.SYS
    2011-12-22 05:09 . 2011-12-22 05:09 -------- d-----w- c:\program files\Common Files\Symantec Shared
    2011-12-22 05:09 . 2011-12-22 06:43 -------- d-----w- c:\windows\system32\drivers\N360x64
    2011-12-22 05:09 . 2011-12-22 05:09 -------- d-----w- c:\program files (x86)\Norton Security Suite
    2011-12-22 04:37 . 2011-12-22 06:39 -------- d-----w- c:\users\Karen\AppData\Local\ID Vault
    2011-12-22 04:37 . 2011-12-22 04:37 -------- d-----w- c:\programdata\IsolatedStorage
    2011-12-22 04:37 . 2011-12-22 06:39 -------- d-----w- c:\users\Karen\AppData\Roaming\ID Vault
    2011-12-22 04:37 . 2011-12-22 06:41 -------- d-----w- c:\program files (x86)\Constant Guard Protection Suite
    2011-12-22 04:36 . 2011-12-22 04:36 -------- d-----w- c:\programdata\White Sky, Inc
    2011-12-21 06:02 . 2011-12-21 06:02 -------- d-----w- c:\programdata\ClubSanDisk
    2011-12-21 00:17 . 2011-12-21 00:17 -------- d-----w- c:\program files (x86)\ERUNT
    2011-12-11 16:36 . 2011-12-11 16:36 -------- d-----w- c:\windows\system32\EventProviders
    2011-12-11 00:45 . 2011-12-11 01:04 -------- d-----w- c:\programdata\Spybot - Search & Destroy
    2011-12-11 00:45 . 2011-12-11 00:47 -------- d-----w- c:\program files (x86)\Spybot - Search & Destroy
    2011-12-10 23:56 . 2011-12-10 23:56 -------- d-----w- c:\users\Karen\AppData\Local\Mozilla
    2011-12-10 21:50 . 2011-12-10 21:50 -------- d-----w- c:\users\Karen\AppData\Roaming\Malwarebytes
    2011-12-10 21:50 . 2011-12-10 21:50 -------- d-----w- c:\programdata\Malwarebytes
    2011-12-10 21:50 . 2011-12-10 21:50 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
    2011-12-10 21:50 . 2011-09-01 01:00 25416 ----a-w- c:\windows\system32\drivers\mbam.sys
    2011-12-07 02:34 . 2011-12-07 02:34 -------- d-----w- c:\windows\Sun
    2011-12-06 22:59 . 2011-11-21 11:40 8822856 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{A94D0C70-07C7-441F-957F-3F84A823DFEF}\mpengine.dll
    .
    .
    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2011-11-17 02:19 . 2011-08-02 15:26 414368 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
    2011-10-05 16:04 . 2011-10-05 16:05 472808 ----a-w- c:\windows\SysWow64\deployJava1.dll
    2011-09-29 16:24 . 2011-11-09 13:40 1897328 ----a-w- c:\windows\system32\drivers\tcpip.sys
    2009-04-08 18:31 . 2009-04-08 18:31 106496 ----a-w- c:\program files (x86)\Common Files\CPInstallAction.dll
    2008-08-12 05:45 . 2008-08-12 05:45 155648 ----a-w- c:\program files (x86)\Common Files\MSIactionall.dll
    .
    .
    ((((((((((((((((((((((((((((( SnapShot_2011-12-22_15.33.27 )))))))))))))))))))))))))))))))))))))))))
    .
    + 2009-07-13 23:34 . 2010-11-20 12:17 26624 c:\windows\SysWOW64\userinit.exe
    + 2011-12-23 16:49 . 2011-12-23 16:49 13318 c:\windows\SysWOW64\config\systemprofile\AppData\Roaming\SoftGrid Client\Icon Cache\icon_ex.dat
    - 2011-12-22 06:51 . 2011-12-22 06:51 13318 c:\windows\SysWOW64\config\systemprofile\AppData\Roaming\SoftGrid Client\Icon Cache\icon_ex.dat
    + 2010-11-14 14:02 . 2011-12-23 05:26 49688 c:\windows\system32\wdi\ShutdownPerformanceDiagnostics_SystemData.bin
    + 2009-07-14 05:10 . 2011-12-23 16:34 41146 c:\windows\system32\wdi\BootPerformanceDiagnostics_SystemData.bin
    + 2010-12-25 10:16 . 2011-12-23 16:34 13974 c:\windows\system32\wdi\{86432a0b-3c7d-4ddf-a89c-172faa90485d}\S-1-5-21-2746676608-2323531677-2294106084-1001_UserData.bin
    + 2010-11-14 13:44 . 2011-12-23 16:50 16384 c:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
    - 2010-11-14 13:44 . 2011-12-22 15:11 16384 c:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
    - 2010-11-14 13:44 . 2011-12-22 15:11 49152 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
    + 2010-11-14 13:44 . 2011-12-23 16:50 49152 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
    - 2009-07-14 04:54 . 2011-12-22 15:11 32768 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
    + 2009-07-14 04:54 . 2011-12-23 16:50 32768 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
    + 2010-12-25 10:14 . 2011-12-23 17:02 16384 c:\windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
    - 2010-12-25 10:14 . 2011-12-22 15:17 16384 c:\windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
    + 2010-12-25 10:14 . 2011-12-23 17:02 16384 c:\windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
    - 2010-12-25 10:14 . 2011-12-22 15:17 16384 c:\windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
    - 2011-12-22 15:11 . 2011-12-22 15:11 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
    + 2011-12-23 16:50 . 2011-12-23 16:50 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
    + 2011-12-23 16:50 . 2011-12-23 16:50 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
    - 2011-12-22 15:11 . 2011-12-22 15:11 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
    + 2009-07-14 04:54 . 2011-12-23 16:50 491520 c:\windows\SysWOW64\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
    - 2009-07-14 04:54 . 2011-12-22 15:11 491520 c:\windows\SysWOW64\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
    + 2009-07-14 02:36 . 2011-12-23 16:54 637488 c:\windows\system32\perfh009.dat
    - 2009-07-14 02:36 . 2011-12-22 15:16 637488 c:\windows\system32\perfh009.dat
    - 2009-07-14 02:36 . 2011-12-22 15:16 111346 c:\windows\system32\perfc009.dat
    + 2009-07-14 02:36 . 2011-12-23 16:54 111346 c:\windows\system32\perfc009.dat
    + 2010-11-14 14:20 . 2011-12-23 16:49 780560 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache3.0.0.0.dat
    - 2010-11-14 14:20 . 2011-12-22 06:51 780560 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache3.0.0.0.dat
    + 2009-07-14 05:01 . 2011-12-23 16:49 276968 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-System.dat
    - 2009-07-14 05:01 . 2011-12-22 06:51 276968 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-System.dat
    + 2011-12-23 16:33 . 2005-10-20 20:02 163328 c:\windows\ERDNT\AutoBackup\12-23-2011\ERDNT.EXE
    - 2009-07-14 04:54 . 2011-12-22 15:11 5603328 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
    + 2009-07-14 04:54 . 2011-12-23 16:50 5603328 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
    + 2009-07-14 04:54 . 2011-12-23 16:50 2752512 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
    - 2009-07-14 04:54 . 2011-12-22 15:11 2752512 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
    + 2011-01-17 01:08 . 2011-12-23 16:49 4240456 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-S-1-5-21-2746676608-2323531677-2294106084-1001-12288.dat
    + 2011-12-23 16:33 . 2011-12-23 16:33 2502656 c:\windows\ERDNT\AutoBackup\12-23-2011\Users\00000002\UsrClass.dat
    + 2011-12-23 16:33 . 2011-12-23 16:33 6565888 c:\windows\ERDNT\AutoBackup\12-23-2011\Users\00000001\ntuser.dat
    - 2009-07-14 02:34 . 2011-12-22 15:25 10485760 c:\windows\system32\SMI\Store\Machine\schema.dat
    + 2009-07-14 02:34 . 2011-12-23 17:03 10485760 c:\windows\system32\SMI\Store\Machine\schema.dat
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4
    .
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "SpybotSD TeaTimer"="c:\program files (x86)\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-06 2260480]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
    "UpdateLBPShortCut"="c:\program files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" [2009-05-20 222504]
    "UpdateP2GoShortCut"="c:\program files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" [2009-05-20 222504]
    "ATKOSD2"="c:\program files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe" [2010-06-25 6806144]
    "ATKMEDIA"="c:\program files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe" [2010-05-03 170624]
    "HControlUser"="c:\program files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe" [2009-06-19 105016]
    "Wireless Console 3"="c:\program files (x86)\ASUS\Wireless Console 3\wcourier.exe" [2010-07-02 1597440]
    "QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2010-11-30 421888]
    "iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2010-12-14 421160]
    "Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]
    "Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-09-07 37296]
    "HP Software Update"="c:\program files (x86)\Hp\HP Software Update\HPWuSchd2.exe" [2010-06-10 49208]
    "Microsoft Default Manager"="c:\program files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2010-05-10 439568]
    "SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
    .
    c:\users\Karen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
    ERUNT AutoBackup.lnk - c:\program files (x86)\ERUNT\AUTOBACK.EXE [2005-10-20 38912]
    OpenOffice.org 3.3.lnk - c:\program files (x86)\OpenOffice.org 3\program\quickstart.exe [2010-12-13 1198592]
    .
    c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
    FancyStart daemon.lnk - c:\windows\Installer\{2B81872B-A054-48DA-BE3B-FA5C164C303A}\_C4A2FC3E3722966204FDD8.exe [2010-11-14 12862]
    SRS Premium Sound.lnk - c:\windows\Installer\{E5CF6B9C-3ABE-43C9-9413-AD5FFC98F049}\NewShortcut5_21C7B668029A47458B27645FE6E4A715.exe [2010-11-14 156952]
    .
    c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
    Best Buy pc app.lnk - c:\programdata\Best Buy pc app\ClickOnceSetup.exe [2010-6-24 9216]
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "ConsentPromptBehaviorAdmin"= 0 (0x0)
    "ConsentPromptBehaviorUser"= 3 (0x3)
    "EnableLUA"= 0 (0x0)
    "EnableUIADesktopToggle"= 0 (0x0)
    "PromptOnSecureDesktop"= 0 (0x0)
    .
    [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
    "aux"=wdmaud.drv
    .
    R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
    R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
    R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-09-16 136176]
    R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-09-16 136176]
    R3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe [2010-03-05 340240]
    R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4925184]
    R3 SiSGbeLH;SiS191/SiS190 Ethernet Device NDIS 6.0 Driver;c:\windows\system32\DRIVERS\SiSG664.sys [x]
    R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [x]
    R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
    S0 lullaby;lullaby;c:\windows\system32\DRIVERS\lullaby.sys [x]
    S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\0501000.01D\SYMDS64.SYS [x]
    S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\0501000.01D\SYMEFA64.SYS [x]
    S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\BASHDefs\20111221.003\BHDrvx64.sys [2011-12-22 1156216]
    S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\IPSDefs\20111222.001\IDSvia64.sys [2011-12-22 488568]
    S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\0501000.01D\Ironx64.SYS [x]
    S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\N360x64\0501000.01D\SYMNETS.SYS [x]
    S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
    S2 AFBAgent;AFBAgent;c:\windows\system32\FBAgent.exe [x]
    S2 ASMMAP64;ASMMAP64;c:\program files (x86)\ASUS\ATK Package\ATKGFNEX\ASMMAP64.sys [2009-07-03 15416]
    S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2010-10-20 821664]
    S2 DMAgent;Intel® PROSet/Wireless WiMAX Red Bend Device Management Service;c:\program files\Intel\WiMAX\Bin\DMAgent.exe [2010-06-07 408576]
    S2 N360;Norton Security Suite;c:\program files (x86)\Norton Security Suite\Engine\5.1.0.29\ccSvcHst.exe [2011-04-17 130008]
    S2 SBSDWSCService;SBSD Security Center Service;c:\program files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2009-01-26 1153368]
    S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2010-09-14 508264]
    S2 UNS;Intel(R) Management & Security Application User Notification Service;c:\program files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2009-10-01 2314240]
    S2 WiMAXAppSrv;Intel® PROSet/Wireless WiMAX Service;c:\program files\Intel\WiMAX\Bin\AppSrv.exe [2010-06-07 911872]
    S3 bpenum;bpenum;c:\windows\system32\DRIVERS\bpenum.sys [x]
    S3 bpmp;Intel(R) Centrino(R) WiMAX 6050 Series;c:\windows\system32\DRIVERS\bpmp.sys [x]
    S3 bpusb;bpusb;c:\windows\system32\Drivers\bpusb.sys [x]
    S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-12-21 138360]
    S3 ETD;ELAN PS/2 Port Input Device;c:\windows\system32\DRIVERS\ETD.sys [x]
    S3 HECIx64;Intel(R) Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys [x]
    S3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys [x]
    S3 IntcDAud;Intel(R) Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [x]
    S3 JMCR;JMCR;c:\windows\system32\DRIVERS\jmcr.sys [x]
    S3 JME;JMicron Ethernet Adapter NDIS6.20 Driver (Amd64 Bits);c:\windows\system32\DRIVERS\JME.sys [x]
    S3 NETw5s64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;c:\windows\system32\DRIVERS\NETw5s64.sys [x]
    S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [x]
    S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [x]
    S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [x]
    S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [x]
    S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2010-09-14 219496]
    S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [x]
    S3 wdkmd;Intel WiDi KMD;c:\windows\system32\DRIVERS\WDKMD.sys [x]
    .
    .
    Contents of the 'Scheduled Tasks' folder
    .
    2011-12-23 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
    - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-09-16 01:33]
    .
    2011-12-23 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
    - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-09-16 01:33]
    .
    2011-12-05 c:\windows\Tasks\Norton Security Scan for Karen.job
    - c:\progra~2\NORTON~2\Engine\360~1.31\Nss.exe [2011-10-06 15:22]
    .
    2011-11-17 c:\windows\Tasks\PC Unleashed Defrag.job
    - c:\program files (x86)\PC Unleashed Online\Suite\pcu.exe [2011-08-03 19:27]
    .
    2011-12-22 c:\windows\Tasks\PC Unleashed Registration3.job
    - c:\windows\system32\rundll32.exe [2009-07-13 01:14]
    .
    2011-11-15 c:\windows\Tasks\PC Unleashed Update Version3.job
    - c:\program files (x86)\Common Files\PC Unleashed Online\UUS3\Update3.exe [2011-08-03 19:27]
    .
    2011-12-10 c:\windows\Tasks\PC Unleashed.job
    - c:\program files (x86)\PC Unleashed Online\Suite\pcu.exe [2011-08-03 19:27]
    .
    .
    --------- x86-64 -----------
    .
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "ETDWare"="c:\program files (x86)\Elantech\ETDCtrl.exe" [BU]
    "SmartAudio"="c:\program files\CONEXANT\SAII\SAIICpl.exe" [2009-11-19 307768]
    "IntelWirelessWiMAX"="c:\program files\Intel\WiMAX\Bin\WiMAXCU.exe" [2010-06-08 1441792]
    "IntelWireless"="c:\program files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" [2010-03-05 1928976]
    "Setwallpaper"="c:\programdata\SetWallpaper.cmd" [BU]
    "IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-08-26 161304]
    "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-08-26 386584]
    "Persistence"="c:\windows\system32\igfxpers.exe" [2010-08-26 415256]
    .
    ------- Supplementary Scan -------
    .
    uLocal Page = c:\windows\system32\blank.htm
    uStart Page = hxxp://www.google.com/
    mLocal Page = c:\windows\SysWOW64\blank.htm
    uInternet Settings,ProxyOverride = *.local
    TCP: DhcpNameServer = 68.87.69.150 68.87.85.102
    FF - ProfilePath - c:\users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\icaoqt38.default\
    FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
    FF - prefs.js: network.proxy.type - 0
    .
    - - - - ORPHANS REMOVED - - - -
    .
    Toolbar-Locked - (no file)
    Notify-igfxcui - (no file)
    .
    .
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\N360]
    "ImagePath"="\"c:\program files (x86)\Norton Security Suite\Engine\5.1.0.29\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton Security Suite\Engine\5.1.0.29\diMaster.dll\" /prefetch:1"
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
    @Denied: (A 2) (Everyone)
    @="FlashBroker"
    "LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11e_ActiveX.exe,-101"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
    "Enabled"=dword:00000001
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11e_ActiveX.exe"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
    @Denied: (A 2) (Everyone)
    @="Shockwave Flash Object"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11e.ocx"
    "ThreadingModel"="Apartment"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
    @="0"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
    @="ShockwaveFlash.ShockwaveFlash.10"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11e.ocx, 1"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
    @="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
    @="1.0"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
    @="ShockwaveFlash.ShockwaveFlash"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
    @Denied: (A 2) (Everyone)
    @="Macromedia Flash Factory Object"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11e.ocx"
    "ThreadingModel"="Apartment"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
    @="FlashFactory.FlashFactory.1"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11e.ocx, 1"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
    @="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
    @="1.0"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
    @="FlashFactory.FlashFactory"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
    @Denied: (A 2) (Everyone)
    @="IFlashBroker4"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
    @="{00020424-0000-0000-C000-000000000046}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    "Version"="1.0"
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
    @Denied: (Full) (Everyone)
    .
    ------------------------ Other Running Processes ------------------------
    .
    c:\program files (x86)\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.exe
    c:\program files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe
    c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    c:\program files (x86)\Bonjour\mDNSResponder.exe
    c:\program files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
    c:\program files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
    c:\program files (x86)\ASUS\SmartLogon\sensorsrv.exe
    c:\program files (x86)\ASUS\ATK Package\ATK Hotkey\HControl.exe
    c:\program files (x86)\ASUS\ATK Package\ATK Hotkey\ATKOSD.exe
    c:\program files (x86)\ASUS\ATK Package\ATK Hotkey\WDC.exe
    c:\program files (x86)\OpenOffice.org 3\program\soffice.exe
    c:\program files (x86)\OpenOffice.org 3\program\soffice.bin
    c:\windows\AsScrPro.exe
    c:\program files (x86)\CyberLink\Power2Go\CLMLSvc.exe
    c:\program files (x86)\ASUS\ControlDeck\ControlDeck.exe
    .
    **************************************************************************
    .
    Completion time: 2011-12-23 09:08:23 - machine was rebooted
    ComboFix-quarantined-files.txt 2011-12-23 17:08
    ComboFix2.txt 2011-12-22 15:51
    ComboFix3.txt 2011-12-22 02:01
    .
    Pre-Run: 59,475,144,704 bytes free
    Post-Run: 58,855,563,264 bytes free
    .
    - - End Of File - - D6C37D24A60BCDAF92EDFE97F0FCDD25

    As far as I can tell system is running good. No redirects since yesterday. Combofix log mentions trend micro in the first few lines. Does that mean I still haven't gotten rid of it?

  5. #15
    Emeritus
    Join Date
    Apr 2011
    Location
    USA
    Posts
    1,038

    Default

    Hi unionguynw,

    As far as I can tell system is running good.

    ------------

    Did you run the TrendMicro removal tool that I posted for you? I am not seeing TrendMicro in your logs now anywhere besides the first two lines.
    ------------


    You have an older version of Adobe Reader. You can download the current version HERE

    You may want to consider Foxit Reader instead. It may be a bit lighter on resources.

    Visit their support forum
    Foxit Forum

    In either case you should uninstall Adobe Reader 9.4.6 first. Be sure to move any PDF documents to another folder first though.
    ----------

    Please download JavaRa to your desktop and unzip it to its own
    folder
    • Run JavaRa.exe (double-click for XP/right-click and Run as Administrator for Vista), pick the language of your choice and click Select. Then
      click Remove Older Versions.
    • Accept any prompts.
    • Open JavaRa.exe (double-click for XP/right-click and Run as Administrator for Vista) again and select Search For Updates.
    • Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest
      Java Runtime Environment (JRE) version for your computer.

    ----------

    Run a new scan with DDS and post both of the newly created logs into your next reply.

  6. #16
    Junior Member
    Join Date
    Dec 2008
    Posts
    16

    Default

    Jeff,
    Thanks a million for working on this on a holiday week!

    I did use the trendmico uninstaller as you recommended. Norton is working fine now. I also got the latest Adobe and Java.

    Here is the DDS log:

    .
    DDS (Ver_2011-08-26.01) - NTFSAMD64
    Internet Explorer: 8.0.7600.16385
    Run by Karen at 17:29:50 on 2011-12-23
    Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3884.1845 [GMT -8:00]
    .
    AV: Trend Micro Internet Security *Disabled/Updated* {68F968AC-2AA0-091D-848C-803E83E35902}
    SP: Trend Micro Internet Security *Disabled/Updated* {D3988948-0C9A-0693-BE3C-BB4CF86413BF}
    SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\system32\FBAgent.exe
    C:\Windows\system32\WLANExt.exe
    C:\Windows\system32\conhost.exe
    C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.exe
    C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files (x86)\Bonjour\mDNSResponder.exe
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
    C:\Program Files (x86)\Norton Security Suite\Engine\5.0.0.125\ccSvcHst.exe
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
    C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
    C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe
    C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
    C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe
    C:\Program Files\Intel\WiFi\bin\EvtEng.exe
    C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\system32\wbem\unsecapp.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\taskeng.exe
    C:\Program Files (x86)\ASUS\SmartLogon\sensorsrv.exe
    C:\Program Files (x86)\ASUS\Splendid\ACMON.exe
    C:\Program Files (x86)\ASUS\ASUS CopyProtect\aspg.exe
    C:\Program Files (x86)\ASUS\ASUS Live Update\ALU.exe
    C:\Program Files\P4G\BatteryLife.exe
    C:\Windows\SysWOW64\ACEngSvr.exe
    C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControl.exe
    C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ATKOSD.exe
    C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\WDC.exe
    C:\Program Files\Elantech\ETDCtrl.exe
    C:\Program Files\Intel\WiMAX\Bin\WiMAXCU.exe
    C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
    C:\Windows\System32\igfxtray.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Program Files\SRS Labs\SRS Premium Sound Control Panel\SRSPremiumPanel_64.exe
    C:\Program Files\Elantech\ETDCtrlHelper.exe
    C:\Windows\system32\wbem\unsecapp.exe
    C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe
    C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe
    C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe
    C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
    C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    C:\Program Files (x86)\ASUS\Wireless Console 3\WimaxConsole.exe
    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
    C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
    C:\Program Files (x86)\Norton Security Suite\Engine\5.0.0.125\ccSvcHst.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
    C:\Windows\System32\svchost.exe -k LocalServicePeerNet
    C:\Windows\AsScrPro.exe
    C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
    C:\Program Files (x86)\ASUS\ControlDeck\ControlDeck.exe
    C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
    C:\Windows\system32\msiexec.exe
    C:\Windows\system32\wuauclt.exe
    C:\Windows\system32\svchost.exe -k SDRSVC
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\System32\svchost.exe -k swprv
    C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Windows\SysWOW64\cmd.exe
    C:\Windows\system32\conhost.exe
    C:\Windows\SysWOW64\cscript.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.google.com/
    uInternet Settings,ProxyOverride = *.local
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: Windows Live Family Safety Browser Helper Class: {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - C:\Program Files (x86)\Windows Live\Family Safety\fssbho.dll
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
    BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
    BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Security Suite\Engine\5.0.0.125\coIEPlg.dll
    BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Security Suite\Engine\5.0.0.125\IPS\IPSBHO.DLL
    BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\npwinext.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
    TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
    TB: @C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\npwinext.dll
    TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Security Suite\Engine\5.0.0.125\coIEPlg.dll
    TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
    uRun: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
    mRun: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
    mRun: [UpdateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
    mRun: [ATKOSD2] C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe
    mRun: [ATKMEDIA] C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe
    mRun: [HControlUser] C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe
    mRun: [Wireless Console 3] C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe
    mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
    mRun: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
    mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    StartupFolder: C:\Users\Karen\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ERUNTA~1.LNK - C:\Program Files (x86)\ERUNT\AUTOBACK.EXE
    StartupFolder: C:\Users\Karen\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\OPENOF~1.LNK - C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\FANCYS~1.LNK - C:\Windows\Installer\{2B81872B-A054-48DA-BE3B-FA5C164C303A}\_C4A2FC3E3722966204FDD8.exe
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SRSPRE~1.LNK - C:\Windows\Installer\{E5CF6B9C-3ABE-43C9-9413-AD5FFC98F049}\NewShortcut5_21C7B668029A47458B27645FE6E4A715.exe
    mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableLUA = 0 (0x0)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
    DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
    TCP: DhcpNameServer = 68.87.69.150 68.87.85.102
    TCP: Interfaces\{CD26E9E8-5F9E-44D4-8E96-0398E22EAD1D} : DhcpNameServer = 68.87.69.150 68.87.85.102
    TCP: Interfaces\{CD26E9E8-5F9E-44D4-8E96-0398E22EAD1D}\0596472457C6C6 : DhcpNameServer = 68.87.69.150 68.87.85.102 192.168.1.1
    TCP: Interfaces\{CD26E9E8-5F9E-44D4-8E96-0398E22EAD1D}\0596472457C6C6D27657563747 : DhcpNameServer = 68.87.69.150 68.87.85.102 192.168.33.1
    TCP: Interfaces\{CD26E9E8-5F9E-44D4-8E96-0398E22EAD1D}\4656661657C647 : DhcpNameServer = 192.168.2.1
    TCP: Interfaces\{CD26E9E8-5F9E-44D4-8E96-0398E22EAD1D}\C696E6B6379737 : DhcpNameServer = 68.87.69.150 68.87.85.102 192.168.1.1 68.87.69.150 68.87.85.102
    BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO-X64: AcroIEHelperStub - No File
    BHO-X64: Windows Live Family Safety Browser Helper Class: {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - C:\Program Files (x86)\Windows Live\Family Safety\fssbho.dll
    BHO-X64: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
    BHO-X64: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
    BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\5.0.0.125\coIEPlg.dll
    BHO-X64: Symantec NCO BHO - No File
    BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\5.0.0.125\IPS\IPSBHO.DLL
    BHO-X64: Symantec Intrusion Prevention - No File
    BHO-X64: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    BHO-X64: Search Helper - No File
    BHO-X64: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO-X64: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\npwinext.dll
    BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    BHO-X64: Windows Live Toolbar Helper: {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
    TB-X64: &Windows Live Toolbar: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
    TB-X64: @C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\npwinext.dll
    TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\5.0.0.125\coIEPlg.dll
    TB-X64: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
    mRun-x64: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
    mRun-x64: [UpdateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
    mRun-x64: [ATKOSD2] C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe
    mRun-x64: [ATKMEDIA] C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe
    mRun-x64: [HControlUser] C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe
    mRun-x64: [Wireless Console 3] C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe
    mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    mRun-x64: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
    mRun-x64: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
    mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    Hosts: 127.0.0.1 www.spywareinfo.com
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - C:\Users\Karen\AppData\Roaming\Mozilla\Firefox\Profiles\icaoqt38.default\
    FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
    FF - prefs.js: network.proxy.type - 0
    FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
    FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
    FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.79\npGoogleUpdate3.dll
    FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
    FF - plugin: C:\Program Files (x86)\Microsoft Silverlight\4.0.60831.0\npctrlui.dll
    FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 lullaby;lullaby;C:\Windows\system32\DRIVERS\lullaby.sys --> C:\Windows\system32\DRIVERS\lullaby.sys [?]
    R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\N360x64\0501000.01D\SYMDS64.SYS --> C:\Windows\system32\drivers\N360x64\0501000.01D\SYMDS64.SYS [?]
    R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\N360x64\0501000.01D\SYMEFA64.SYS --> C:\Windows\system32\drivers\N360x64\0501000.01D\SYMEFA64.SYS [?]
    R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\BASHDefs\20111221.003\BHDrvx64.sys [2011-12-21 1156216]
    R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\IPSDefs\20111223.001\IDSviA64.sys [2011-12-23 488568]
    R1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\N360x64\0501000.01D\Ironx64.SYS --> C:\Windows\system32\drivers\N360x64\0501000.01D\Ironx64.SYS [?]
    R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
    R2 AFBAgent;AFBAgent;"C:\Windows\system32\FBAgent.exe" --> C:\Windows\system32\FBAgent.exe [?]
    R2 ASMMAP64;ASMMAP64;C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\ASMMAP64.sys [2009-7-2 15416]
    R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2010-10-20 821664]
    R2 DMAgent;Intel® PROSet/Wireless WiMAX Red Bend Device Management Service;C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe [2010-6-7 408576]
    R2 N360;Norton Security Suite;C:\Program Files (x86)\Norton Security Suite\Engine\5.1.0.29\ccsvchst.exe [2011-12-23 130008]
    R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2011-12-10 1153368]
    R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2010-9-14 508264]
    R2 UNS;Intel(R) Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2010-11-14 2314240]
    R2 WiMAXAppSrv;Intel® PROSet/Wireless WiMAX Service;C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe [2010-6-7 911872]
    R3 bpenum;bpenum;C:\Windows\system32\DRIVERS\bpenum.sys --> C:\Windows\system32\DRIVERS\bpenum.sys [?]
    R3 bpmp;Intel(R) Centrino(R) WiMAX 6050 Series;C:\Windows\system32\DRIVERS\bpmp.sys --> C:\Windows\system32\DRIVERS\bpmp.sys [?]
    R3 bpusb;bpusb;C:\Windows\system32\Drivers\bpusb.sys --> C:\Windows\system32\Drivers\bpusb.sys [?]
    R3 ETD;ELAN PS/2 Port Input Device;C:\Windows\system32\DRIVERS\ETD.sys --> C:\Windows\system32\DRIVERS\ETD.sys [?]
    R3 HECIx64;Intel(R) Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]
    R3 Impcd;Impcd;C:\Windows\system32\DRIVERS\Impcd.sys --> C:\Windows\system32\DRIVERS\Impcd.sys [?]
    R3 IntcDAud;Intel(R) Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?]
    R3 JMCR;JMCR;C:\Windows\system32\DRIVERS\jmcr.sys --> C:\Windows\system32\DRIVERS\jmcr.sys [?]
    R3 JME;JMicron Ethernet Adapter NDIS6.20 Driver (Amd64 Bits);C:\Windows\system32\DRIVERS\JME.sys --> C:\Windows\system32\DRIVERS\JME.sys [?]
    R3 NETw5s64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\system32\DRIVERS\NETw5s64.sys --> C:\Windows\system32\DRIVERS\NETw5s64.sys [?]
    R3 Sftfs;Sftfs;C:\Windows\system32\DRIVERS\Sftfslh.sys --> C:\Windows\system32\DRIVERS\Sftfslh.sys [?]
    R3 Sftplay;Sftplay;C:\Windows\system32\DRIVERS\Sftplaylh.sys --> C:\Windows\system32\DRIVERS\Sftplaylh.sys [?]
    R3 Sftredir;Sftredir;C:\Windows\system32\DRIVERS\Sftredirlh.sys --> C:\Windows\system32\DRIVERS\Sftredirlh.sys [?]
    R3 Sftvol;Sftvol;C:\Windows\system32\DRIVERS\Sftvollh.sys --> C:\Windows\system32\DRIVERS\Sftvollh.sys [?]
    R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2010-9-14 219496]
    R3 SymNetS;Symantec Network Security WFP Driver;C:\Windows\system32\drivers\N360x64\0500000.07D\SYMNETS.SYS --> C:\Windows\system32\drivers\N360x64\0500000.07D\SYMNETS.SYS [?]
    R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
    R3 wdkmd;Intel WiDi KMD;C:\Windows\system32\DRIVERS\WDKMD.sys --> C:\Windows\system32\DRIVERS\WDKMD.sys [?]
    S2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-6-6 64952]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-9-15 136176]
    S3 fssfltr;fssfltr;C:\Windows\system32\DRIVERS\fssfltr.sys --> C:\Windows\system32\DRIVERS\fssfltr.sys [?]
    S3 fsssvc;Windows Live Family Safety;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2008-12-8 533344]
    S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-9-15 136176]
    S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2010-3-5 340240]
    S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
    S3 SiSGbeLH;SiS191/SiS190 Ethernet Device NDIS 6.0 Driver;C:\Windows\system32\DRIVERS\SiSG664.sys --> C:\Windows\system32\DRIVERS\SiSG664.sys [?]
    S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
    .
    =============== Created Last 30 ================
    .
    2011-12-24 01:27:52 912504 ----a-w- C:\Windows\System32\drivers\N360x64\0501000.01D\symefa64.sys
    2011-12-24 01:27:52 450680 ----a-w- C:\Windows\System32\drivers\N360x64\0501000.01D\symds64.sys
    2011-12-24 01:27:52 382584 ----a-w- C:\Windows\System32\drivers\N360x64\0501000.01D\symnets.sys
    2011-12-24 01:27:51 744568 ----a-w- C:\Windows\System32\drivers\N360x64\0501000.01D\srtsp64.sys
    2011-12-24 01:27:51 40568 ----a-w- C:\Windows\System32\drivers\N360x64\0501000.01D\srtspx64.sys
    2011-12-24 01:27:51 171128 ----a-r- C:\Windows\System32\drivers\N360x64\0501000.01D\ironx64.sys
    2011-12-24 01:24:26 750488 ----a-w- C:\Windows\System32\npdeployJava1.dll
    2011-12-24 01:24:26 660368 ----a-w- C:\Windows\System32\deployJava1.dll
    2011-12-23 18:11:27 174200 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS
    2011-12-23 18:11:27 -------- d-----w- C:\Program Files\Symantec
    2011-12-23 18:11:16 802864 ----a-r- C:\Windows\System32\drivers\N360x64\0500000.07D\SymEFA64.sys
    2011-12-23 18:11:16 735864 ----a-r- C:\Windows\System32\drivers\N360x64\0500000.07D\srtsp64.sys
    2011-12-23 18:11:16 450608 ----a-r- C:\Windows\System32\drivers\N360x64\0500000.07D\SymDS64.sys
    2011-12-23 18:11:16 40568 ----a-r- C:\Windows\System32\drivers\N360x64\0500000.07D\srtspx64.sys
    2011-12-23 18:11:16 382072 ----a-r- C:\Windows\System32\drivers\N360x64\0500000.07D\symnets.sys
    2011-12-23 18:11:16 171128 ----a-r- C:\Windows\System32\drivers\N360x64\0500000.07D\Ironx64.sys
    2011-12-23 18:11:07 -------- d-----w- C:\Windows\System32\drivers\N360x64\0500000.07D
    2011-12-23 18:11:06 -------- d-----w- C:\Program Files (x86)\Norton Security Suite
    2011-12-23 17:04:13 -------- d-----w- C:\$RECYCLE.BIN
    2011-12-23 05:32:54 -------- d-----w- C:\Program Files (x86)\ESET
    2011-12-22 06:14:25 -------- d-----w- C:\Windows\System32\drivers\N360x64\0501000.01D
    2011-12-22 05:10:52 -------- d-----w- C:\Users\Karen\AppData\Roaming\Tific
    2011-12-22 05:10:51 -------- d-----w- C:\Users\Karen\AppData\Local\Symantec
    2011-12-22 05:09:51 34152 ----a-w- C:\Windows\System32\drivers\GEARAspiWDM.sys
    2011-12-22 05:09:48 -------- d-----w- C:\Program Files\Common Files\Symantec Shared
    2011-12-22 05:09:32 -------- d-----w- C:\Windows\System32\drivers\N360x64
    2011-12-22 04:37:59 -------- d-----w- C:\Users\Karen\AppData\Local\ID Vault
    2011-12-22 04:37:59 -------- d-----w- C:\ProgramData\IsolatedStorage
    2011-12-22 04:37:37 -------- d-----w- C:\Users\Karen\AppData\Roaming\ID Vault
    2011-12-22 04:37:10 -------- d-----w- C:\Program Files (x86)\Constant Guard Protection Suite
    2011-12-22 04:36:58 -------- d-----w- C:\ProgramData\White Sky, Inc
    2011-12-22 01:42:35 98816 ----a-w- C:\Windows\sed.exe
    2011-12-22 01:42:35 518144 ----a-w- C:\Windows\SWREG.exe
    2011-12-22 01:42:35 256000 ----a-w- C:\Windows\PEV.exe
    2011-12-22 01:42:35 208896 ----a-w- C:\Windows\MBR.exe
    2011-12-21 06:02:32 -------- d-----w- C:\ProgramData\ClubSanDisk
    2011-12-11 16:36:23 -------- d-----w- C:\Windows\System32\EventProviders
    2011-12-11 00:45:49 -------- d-----w- C:\ProgramData\Spybot - Search & Destroy
    2011-12-11 00:45:49 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy
    2011-12-10 21:50:24 -------- d-----w- C:\Users\Karen\AppData\Roaming\Malwarebytes
    2011-12-10 21:50:19 -------- d-----w- C:\ProgramData\Malwarebytes
    2011-12-10 21:50:16 25416 ----a-w- C:\Windows\System32\drivers\mbam.sys
    2011-12-10 21:50:16 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
    2011-12-06 22:59:42 8822856 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{A94D0C70-07C7-441F-957F-3F84A823DFEF}\mpengine.dll
    .
    ==================== Find3M ====================
    .
    2011-11-24 05:00:47 3141632 ----a-w- C:\Windows\System32\win32k.sys
    2011-11-17 02:19:04 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
    2011-11-05 05:26:29 1197568 ----a-w- C:\Windows\System32\wininet.dll
    2011-11-05 05:23:10 57856 ----a-w- C:\Windows\System32\licmgr10.dll
    2011-11-05 05:17:42 2048 ----a-w- C:\Windows\System32\tzres.dll
    2011-11-05 04:35:50 981504 ----a-w- C:\Windows\SysWow64\wininet.dll
    2011-11-05 04:34:15 44544 ----a-w- C:\Windows\SysWow64\licmgr10.dll
    2011-11-05 04:30:11 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
    2011-11-05 04:07:32 482816 ----a-w- C:\Windows\System32\html.iec
    2011-11-05 03:28:41 386048 ----a-w- C:\Windows\SysWow64\html.iec
    2011-11-05 03:25:44 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
    2011-11-05 02:55:38 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
    2011-10-26 05:19:07 43520 ----a-w- C:\Windows\System32\csrsrv.dll
    2011-10-15 06:25:12 723456 ----a-w- C:\Windows\System32\EncDec.dll
    2011-10-15 05:48:52 534528 ----a-w- C:\Windows\SysWow64\EncDec.dll
    2011-10-05 16:04:58 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll
    2011-09-29 16:24:44 1897328 ----a-w- C:\Windows\System32\drivers\tcpip.sys
    2009-04-08 18:31:56 106496 ----a-w- C:\Program Files (x86)\Common Files\CPInstallAction.dll
    2008-08-12 05:45:20 155648 ----a-w- C:\Program Files (x86)\Common Files\MSIactionall.dll
    .
    ============= FINISH: 17:31:13.51 ===============

  7. #17
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    Hi unionguynw,

    Thanks a million for working on this on a holiday week!
    It's no problem.
    ----------

    IT APPEARS THAT YOUR LOGS ARE NOW CLEAN SO LETS DO A COUPLE OF THINGS TO WRAP THIS UP!!

    This infection appears to have been cleaned, but I can not give you any absolute guarantees. As a precaution, I would go ahead and change all of your passwords as this is especially important after an infection.
    ----------

    The following will implement some cleanup procedures as well as reset System Restore points:

    Click Start > Run and copy/paste the following text into the Run box as shown and click OK.
    Combofix /Uninstall
    (Note: There is a space between the ..X and the /U that needs to be there.)


    ----------

    Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren't cluttering up your desktop.

    Here are some tips to reduce the potential for spyware infection in the future:

    1. Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.

    2. Enable Protected Mode in Internet Explorer. This helps Windows Vista users stay more protected from attack by running Internet Explorer with restricted privileges as well as reducing the ability to write, alter or destroy data on your system or install malicious code. To make sure this is running follow these steps:
    • Open Internet Explorer
    • Click on Tools > Internet Options
    • Press Security tab
    • Select Internet zone then place check next to Enable Protected Mode if not already done
    • Do the same for Local Intranet, Trusted Sites and Restricted Sites and then press Apply
    • Restart Internet Explorer and in the bottom right corner of your screen you will see Protected Mode: On showing you it is enabled.

    3. Use and update an anti-virus software - I can not overemphasize the need for you to use and update your anti-virus application on a regular basis. With the ever increasing number of new variants of malware arriving on the scene daily, you become very susceptible to an attack without updated protection.

    4. Firewall
    Using a third-party firewall will allow you to give/deny access for applications that want to go online. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a firewall in its default configuration can lower your risk greatly. A tutorial on firewalls can be found here. **There are firewalls listed in this tutorial that could be downloaded and used but I would personally only recommend using one of the following two below:
    Online Armor Free
    Agnitum Outpost Firewall Free

    5. Make sure you keep your Windows OS current. Windows XP users can visit Windows update regularly to download and install any critical updates and service packs. Windows Vista/7 users can open the Start menu > All Programs > Windows Update > Check for Updates (in left hand task pane) to update these systems. Without these you are leaving the back door open.

    6. Consider a custom hosts file such as MVPS HOSTS. This custom hosts file effectively blocks a wide range of unwanted ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers. For information on how to download and install, please read this tutorial by WinHelp2002
    Note: Be sure to follow the instructions to disable the DNS Client service before installing a custom hosts file.

    7. WOT (Web of Trust) As "Googling" is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites. WOT has an add-on available for Firefox, Internet Explorer as well as Google Chrome.

    8.Finally, I strongly recommend that you read TonyKlein's good advice So how did I get infected in the first place?

    Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved.

  8. #18
    Junior Member
    Join Date
    Dec 2008
    Posts
    16

    Default

    Jeff,
    All looks good. I did the uninstall and clean-up. I appreciate the tips and will read up on protecting my kids computers better in the future. I have stopped using IE and all our computers are running Firefox as I have read it was a safer browser than IE. Any tips on protecting Firefox?

    And....MERRY CHRISTMAS!

  9. #19
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    Hi,

    For Firefox I use NoScript and AdblockPlus to help secure it.

    Merry Christmas to you and yours as well.

  10. #20
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    Default

    Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance.

    If you are the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

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