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However, I am still unable to turn on my Windows Firewall. Do you have any ideas why that may be?
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First, you have Windows Defender installed but you need a good Anti Virus program, download and install one of these free ones (But Just One ) more than one is overkill and can severely hamper system performance.
I have had good luck with Microsoft Essentials, but your call which one to install
Then run this scanner and let me take a look
OTL by OldTimer
- Download OTL to your desktop.
- Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
- When the window appears, underneath Output at the top change it to Minimal Output.
- Click the "Scan All Users" checkbox.
- Check the boxes beside LOP Check and Purity Check.
- Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
- When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt.
Note:These logs can be located in the OTL. folder on you C:\ drive if they fail to open automatically. - Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply. You may need two posts to fit them both in.
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Due to inactivity, this thread will now be closed.
If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a new DDS log with a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.
Last edited by tashi; 2012-01-14 at 02:08.
Reason: Thank you Ken545
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