Results 1 to 4 of 4

Thread: Please help, I'm going crazy

  1. #1
    Junior Member
    Join Date
    Jan 2012
    Posts
    2

    Default Please help, I'm going crazy

    my pc has a virus, it rarely happens to me, but it happened. inadvertently clicked on an email like: "you have earned miles, TAM Airlines," Since then my pc freezes and this is the log:

    windows 7 enterprise


    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 00:59:49, on 11/01/2012
    Platform: Windows 7 SP1 (WinNT 6.00.3505)
    MSIE: Internet Explorer v9.00 (9.00.8112.16421)
    Boot mode: Safe mode with network support

    Running processes:
    C:\Windows\System32\smss.exe
    C:\Windows\system32\csrss.exe
    C:\Windows\system32\csrss.exe
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\winlogon.exe
    C:\Windows\system32\services.exe
    C:\Windows\system32\lsass.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\System32\svchost.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\system32\svchost.exe
    C:\Program Files\Spyware Doctor\pctsAuxs.exe
    C:\Program Files\Spyware Doctor\pctsSvc.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\ctfmon.exe
    C:\Windows\System32\svchost.exe
    C:\Windows\system32\taskmgr.exe
    C:\Users\Henriet\Downloads\HijackThis.exe
    C:\Windows\system32\wbem\wmiprvse.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 192.168.*.*;*.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: mipony-plugin Toolbar - {90d46c30-9f25-4104-aea9-35c3f84477ff} - C:\Program Files\mipony-plugin\tbmipo.dll
    R3 - URLSearchHook: BS Player Toolbar - {fed66dc5-1b74-4a04-8f5c-15c5ace2b9a5} - C:\Program Files\BS_Player\tbBS_P.dll
    O2 - BHO: (no name) - AutorunsDisabled - (no file)
    O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
    O2 - BHO: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngine.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG2012\avgssie.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\ievkbd.dll
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: mipony-plugin Toolbar - {90d46c30-9f25-4104-aea9-35c3f84477ff} - C:\Program Files\mipony-plugin\tbmipo.dll
    O2 - BHO: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\9.0.0.22\AVG Secure Search_toolbar.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll (file missing)
    O2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\klwtbbho.dll
    O2 - BHO: BS Player Toolbar - {fed66dc5-1b74-4a04-8f5c-15c5ace2b9a5} - C:\Program Files\BS_Player\tbBS_P.dll
    O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O3 - Toolbar: mipony-plugin Toolbar - {90d46c30-9f25-4104-aea9-35c3f84477ff} - C:\Program Files\mipony-plugin\tbmipo.dll
    O3 - Toolbar: BS Player Toolbar - {fed66dc5-1b74-4a04-8f5c-15c5ace2b9a5} - C:\Program Files\BS_Player\tbBS_P.dll
    O3 - Toolbar: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngine.dll
    O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
    O3 - Toolbar: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\9.0.0.22\AVG Secure Search_toolbar.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
    O4 - HKLM\..\Run: [IntelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe"
    O4 - HKLM\..\Run: [itype] "c:\Program Files\Microsoft IntelliType Pro\itype.exe"
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
    O4 - HKLM\..\Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe
    O4 - HKLM\..\Run: [AVG_TRAY] "C:\Program Files\AVG\AVG2012\avgtray.exe"
    O4 - HKLM\..\Run: [vProt] "C:\Program Files\AVG Secure Search\vprot.exe"
    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe"
    O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O4 - HKCU\..\Run: [Google Update] "C:\Users\Henriet\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'SERVIÇO LOCAL')
    O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'SERVIÇO LOCAL')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'SERVIÇO DE REDE')
    O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'SERVIÇO DE REDE')
    O4 - HKUS\S-1-5-18\..\RunOnce: [SPReview] "C:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601 (User 'SISTEMA')
    O4 - HKUS\.DEFAULT\..\RunOnce: [SPReview] "C:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601 (User 'Default user')
    O4 - Global Startup: Bluetooth.lnk = ?
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: SetPoint.lnk = C:\Program Files\SetPoint\SetPoint.exe
    O8 - Extra context menu item: &Enviar para o OneNote - res://C:\PROGRA~1\MIF5BA~1\Office14\ONBttnIE.dll/105
    O8 - Extra context menu item: Adicionar ao Antibanner - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\ie_banner_deny.htm
    O8 - Extra context menu item: Baixar com Mipony - file://C:\Program Files\MiPony\Browser\IEContext.htm
    O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\PROGRA~1\MIF5BA~1\Office14\EXCEL.EXE/3000
    O8 - Extra context menu item: Enviar imagem para Dispositivo &Bluetooth... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
    O8 - Extra context menu item: Enviar página para Dispositivo &Bluetooth ... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_2EC7709873947E87.dll/cmsidewiki.html
    O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: &Teclado Virtual - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\ievkbd.dll
    O9 - Extra button: @C:\Program Files\WIDCOMM\Bluetooth Software\btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O9 - Extra 'Tools' menuitem: @C:\Program Files\WIDCOMM\Bluetooth Software\btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O9 - Extra button: Veri&ficação de URLs - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\klwtbbho.dll
    O9 - Extra button: Exibir ou ocultar HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\hmipcore.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\hmipcore.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\hmipcore.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\hmipcore.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\hmipcore.dll
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O16 - DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} (WMI Class) - http://support.dell.com/systemprofiler/SysProExe.CAB
    O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
    O16 - DPF: {A93B47FD-9BF6-4DA8-97FC-9270B9D64A6C} - http://www.praiabarra.com.br/h263ctrl.cab
    O16 - DPF: {C1F8FC10-E5DB-4112-9DBF-6C3FF728D4E3} - http://support.dell.com/systemprofil...SystemLite.CAB
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O16 - DPF: {E37CB5F0-51F5-4395-A808-5FA49E399008} - https://clickbanking.itau.com.br/ita...bPluginUni.cab
    O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - https://secure.logmein.com/activex/RACtrl.cab
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\9.0.1\ViProtocol.dll
    O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: AVG Firewall (avgfws) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\avgfws.exe
    O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
    O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\avgwdsvc.exe
    O23 - Service: Serviço do Kaspersky Anti-Virus (AVP) - Kaspersky Lab ZAO - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe
    O23 - Service: Serviço do Bonjour (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
    O23 - Service: DCService.exe - Unknown owner - C:\ProgramData\DatacardService\DCService.exe
    O23 - Service: DeviceMonitorService - Nero AG - C:\Program Files\Motorola Media Link\Lite\NServiceEntry.exe
    O23 - Service: eFilm Audit Service (efAuditorService.exe) - Merge Healthcare - C:\Program Files\Merge Healthcare\eFilm\Auditor\efAuditorService.exe
    O23 - Service: eFilmProcessManagerNT - Unknown owner - C:\Program Files\Merge Healthcare\eFilm\efPMNT.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Serviço do Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe
    O23 - Service: Nero Update (NAUpdate) - Nero AG - C:\Program Files\Nero\Update\NASvc.exe
    O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
    O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
    O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
    O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
    O23 - Service: SwitchBoard - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
    O23 - Service: Visualization Services Remoting Service (VisualizationServicesRemotingService) - Merge Healthcare - C:\Program Files\Merge Healthcare\eFilm\Visualization Services\MergeeFilm.VisualizationServices.Remoting.WindowsServices.exe
    O23 - Service: vToolbarUpdater - Unknown owner - C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\9.0.1\ToolbarUpdater.exe

    --
    End of file - 15401 bytes

  2. #2
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
    Posts
    30,492

    Default

    Hello xurupita,

    The FAQ for this forum, "BEFORE You POST"(Please read this Procedure Before Requesting Assistance)

    However this computer with an Enterprise operating system appears to be used in a health care environment?

    Please note: Personal computers

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  3. #3
    Junior Member
    Join Date
    Jan 2012
    Posts
    2

    Unhappy hi,sorry i would not disturb...

    my pc is for personal use, the system is because I have the enterprise software license that I use at work.

  4. #4
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
    Posts
    30,492

    Default

    Hello xurupita,

    Please see the sticky which includes guidelines for this forum in post #1 and instructions in post #2 on how to provide the preliminary "DDS" logs which are used for analysis.
    http://forums.spybot.info/showthread.php?t=288

    Then start a new topic providing the DDS logs with a link back to this thread and a volunteer analyst will advise you when available.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •