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Thread: Infected

  1. #21
    Security Expert: Emeritus Blade81's Avatar
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    Hi,

    Seems that paths are not complete ones to say if those findings are possible false positives. Are those really all there is visible of them? A screenshot might help here.
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  2. #22
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    Default infected

    hi heres a screenshot of infections
    http:http://s1246.photobucket.com/albums/...current=ss.png

  3. #23
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    Hi,

    If you maximize that window does it show complete filepaths? Use that "Save Report" button to get report out.
    Microsoft Windows Insider MVP 2016-2020
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  4. #24
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    Default infected

    hi i tried maximising report its just the same, this is the report
    Advanced Spyware Remover Scan Report
    Program Version Info: v1.84 (Free Edition)
    Generated on 13/01/2012 19:47:09
    Operation System:
    HomePage: www.Evonsoft.com
    Technical Support: support@evonsoft.com
    ------------

    Infection Type Object Name Risk Entry
    File Infection (Spyware/Adware) DynamicDesktopMediaadware High c:\windows\winsxs\amd64_microsoft-windows-i..ttpredirectbinaries_31bf3856ad364e35_6.1.7600.16385_none_0972e69a97c2edd2\redirect.dll
    File Infection (Spyware/Adware) DynamicDesktopMediaadware High c:\windows\winsxs\wow64_microsoft-windows-i..ttpredirectbinaries_31bf3856ad364e35_6.1.7600.16385_none_13c790eccc23afcd\redirect.dll

  5. #25
    Security Expert: Emeritus Blade81's Avatar
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    Hi,

    Those are most likely false positives but you may check the files at http://www.virustotal.com to see what other scanners say.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
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  6. #26
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    Default infected

    hi thanks ever so much for your help, the ywere false positives, does this mean im spyware free thanks to combofix, and your brilliant help, kind regards martin

  7. #27
    Security Expert: Emeritus Blade81's Avatar
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    Things look good

    Let's see a list of the final steps.


    THESE STEPS ARE VERY IMPORTANT

    Let's reset system restore
    Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

    A To disable the System Restore feature:

    1. Click on the Start button.
    2. Hover over the Computer option, right click on it and then click Properties.
    3. On the left hand side, click Advanced Settings.
    4. If asked to permit the action, click on Allow.
    5. Click on the System Protection tab.
    6. Select c: drive and click Configure...
    7. Select Turn off protection
    8. Press OK.
    Repeat steps 6-8 for each hard drive.

    B. Reboot.

    C Turn ON System Restore.
    Follow the steps like you did when disabling system restore but on step 7. select Restore system settings and previous versions of files -option.


    Now lets uninstall ComboFix:
    • Click START then RUN
    • Now copy-paste Combofix /uninstall in the runbox and click OK



    UPDATING WINDOWS AND INTERNET EXPLORER

    IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

    If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


    Download and run Secunia Personal Software Inspector (PSI) and fix its findings. Leave the program installed so you'll stay alarmed about vulnerable components in future too.


    Just a final reminder for you. I am trying to stress these two points.
    UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
    Make sure all of your security programs are up to date.
    Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


    Once again, please post and tell me how things are going with your system... problems etc.

    Have a great day,
    Blade
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
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    Malware removal instructions are for the correspondent user's case only.

  8. #28
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    Default infected

    hi mate just to let you no pc is great now
    kind regards martin

  9. #29
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    Thumbs up

    Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

    Note:If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh DDS log and a link to your previous thread.

    If it has been less than three days since your last response and you need the thread re-opened, please send me or other MOD a private message (pm). A valid, working link to the closed topic is required.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

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