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[ken545]

Open OTL.exe

• Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL
  
  

  :processes
  killallprocesses
  
  :OTL
  
  :Services
  
  :Reg
  
  :Files
  ipconfig /flushdns /c
  
  
  :Commands
  [purity]
  [resethosts]
  [emptytemp]
  [start explorer]
  [Reboot]

• Then click the Run Fix button at the top. <--Not run Scan
• Let the program run unhindered, reboot when it is done
• Then post the results of the log it produces.
• Then run a new scan and post a new OTL log ( don't check the boxes beside LOP Check or Purity this time )

[ken545]

Due to inactivity, this thread will now be closed.

If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a new DDS log with a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.