infected

[bellla]

.hello
i would like to please ask for help with my daughters laptop
the problem is that every time she types in the adress bar it rederects her to a gray pop up window that says Congratulations\...you are a winner...etc.
I have ran malware and spyboot and nothing was found.here are the logs,
and thanks for your help,


DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.7600.16385
Run by Alicia at 23:35:05 on 2012-01-07
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.2.1033.18.3835.2539 [GMT -5:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\windows\system32\wininit.exe
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\windows\system32\atiesrxx.exe
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\system32\atieclxx.exe
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\windows\system32\TODDSrv.exe
C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
C:\Program Files\TOSHIBA\TECO\TecoService.exe
C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
C:\windows\system32\taskhost.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
c:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
C:\Program Files\Toshiba\SmoothView\SmoothView.exe
C:\Program Files\CONEXANT\cAudioFilterAgent\cAudioFilterAgent64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Toshiba\TECO\Teco.exe
C:\Program Files\Toshiba\ReelTime\TosReelTimeMonitor.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Windows\System32\StikyNot.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
C:\windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\windows\system32\taskeng.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\NDSTray.exe
C:\windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\windows\servicing\TrustedInstaller.exe
C:\windows\system32\wuauclt.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\SearchFilterHost.exe
C:\windows\SysWOW64\NOTEPAD.EXE
C:\Program Files (x86)\ERUNT\ERUNT.EXE
C:\windows\system32\DllHost.exe
C:\windows\system32\DllHost.exe
C:\windows\SysWOW64\cmd.exe
C:\windows\system32\conhost.exe
C:\windows\SysWOW64\cscript.exe
C:\windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.toshiba.ca/welcome
uWindow Title = Presented by TOSHIBA Leading Innovation >>>
uDefault_Page_URL = hxxp://www.toshiba.ca/welcome
mDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSCA&bmod=TSCA
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSCA&bmod=TSCA
mWinlogon: Userinit=userinit.exe,
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Partner BHO Class: {83ff80f4-8c74-4b80-b5ba-c8ddd434e5c4} - C:\ProgramData\Partner\Partner.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.7018.1622\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: TOSHIBA Media Controller Plug-in: {f3c88694-effa-4d78-b409-54b7b2535b14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
uRun: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
StartupFolder: C:\Users\Alicia\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ERUNTA~1.LNK - C:\Program Files (x86)\ERUNT\AUTOBACK.EXE
StartupFolder: C:\Users\Alicia\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MIF5BA~1\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MIF5BA~1\Office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{40AC1E40-F382-47D2-A3D7-8F52BD19D40A} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{40AC1E40-F382-47D2-A3D7-8F52BD19D40A}\45F627F6E647F6020556162737F6E6027596D26496 : DhcpNameServer = 10.205.128.2
TCP: Interfaces\{40AC1E40-F382-47D2-A3D7-8F52BD19D40A}\6616D696C697E6564777F627B6132333 : DhcpNameServer = 192.168.0.1
TCP: Interfaces\{40AC1E40-F382-47D2-A3D7-8F52BD19D40A}\D49702E4564777F627B6 : DhcpNameServer = 192.168.0.1
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
BHO-X64: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO-X64: Partner BHO Class: {83FF80F4-8C74-4b80-B5BA-C8DDD434E5C4} - C:\ProgramData\Partner\Partner.dll
BHO-X64: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.7018.1622\swg.dll
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
mRun-x64: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Alicia\AppData\Roaming\Mozilla\Firefox\Profiles\2a04gudi.default\
FF - prefs.js: browser.startup.homepage - www.google.ca
FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\ProgramData\NexonUS\NGM\npNxGameUS.dll
FF - plugin: C:\Users\Alicia\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll
FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
============= SERVICES / DRIVERS ===============
.
R1 MpFilter;Microsoft Malware Protection Driver;C:\windows\system32\DRIVERS\MpFilter.sys --> C:\windows\system32\DRIVERS\MpFilter.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\windows\system32\DRIVERS\vwififlt.sys --> C:\windows\system32\DRIVERS\vwififlt.sys [?]
R2 AMD External Events Utility;AMD External Events Utility;C:\windows\system32\atiesrxx.exe --> C:\windows\system32\atiesrxx.exe [?]
R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2011-4-17 1153368]
R2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\Toshiba\TECO\TecoService.exe [2010-2-25 252928]
R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\windows\system32\DRIVERS\TVALZFL.sys --> C:\windows\system32\DRIVERS\TVALZFL.sys [?]
R3 amdkmdag;amdkmdag;C:\windows\system32\DRIVERS\atipmdag.sys --> C:\windows\system32\DRIVERS\atipmdag.sys [?]
R3 amdkmdap;amdkmdap;C:\windows\system32\DRIVERS\atikmpag.sys --> C:\windows\system32\DRIVERS\atikmpag.sys [?]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\windows\system32\DRIVERS\L1C62x64.sys --> C:\windows\system32\DRIVERS\L1C62x64.sys [?]
R3 NisDrv;Microsoft Network Inspection System;C:\windows\system32\DRIVERS\NisDrvWFP.sys --> C:\windows\system32\DRIVERS\NisDrvWFP.sys [?]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe [2011-4-27 288272]
R3 PGEffect;Pangu effect driver;C:\windows\system32\DRIVERS\pgeffect.sys --> C:\windows\system32\DRIVERS\pgeffect.sys [?]
R3 QIOMem;Generic IO & Memory Access;C:\windows\system32\DRIVERS\QIOMem.sys --> C:\windows\system32\DRIVERS\QIOMem.sys [?]
R3 rtl8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;C:\windows\system32\DRIVERS\rtl8192Ce.sys --> C:\windows\system32\DRIVERS\rtl8192Ce.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-12-19 135664]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-12-19 135664]
S3 MpNWMon;Microsoft Malware Protection Network Driver;C:\windows\system32\DRIVERS\MpNWMon.sys --> C:\windows\system32\DRIVERS\MpNWMon.sys [?]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\system32\Drivers\RtsUStor.sys --> C:\windows\system32\Drivers\RtsUStor.sys [?]
S3 SrvHsfHDA;SrvHsfHDA;C:\windows\system32\DRIVERS\VSTAZL6.SYS --> C:\windows\system32\DRIVERS\VSTAZL6.SYS [?]
S3 SrvHsfV92;SrvHsfV92;C:\windows\system32\DRIVERS\VSTDPV6.SYS --> C:\windows\system32\DRIVERS\VSTDPV6.SYS [?]
S3 SrvHsfWinac;SrvHsfWinac;C:\windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\windows\system32\DRIVERS\VSTCNXT6.SYS [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\system32\Wat\WatAdminSvc.exe --> C:\windows\system32\Wat\WatAdminSvc.exe [?]
S4 cfWiMAXService;ConfigFree WiMAX Service;C:\Program Files (x86)\Toshiba\ConfigFree\CFIWmxSvcs64.exe [2010-1-28 249200]
S4 ConfigFree Service;ConfigFree Service;C:\Program Files (x86)\Toshiba\ConfigFree\CFSvcs.exe [2009-3-10 46448]
S4 Partner Service;Partner Service;C:\ProgramData\Partner\Partner.exe [2010-10-4 332272]
S4 TMachInfo;TMachInfo;C:\Program Files (x86)\Toshiba\TOSHIBA Service Station\TMachInfo.exe [2010-10-4 51512]
S4 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\Toshiba\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-2-5 137560]
S4 TPCHSrv;TPCH Service;C:\Program Files\Toshiba\TPHM\TPCHSrv.exe [2010-2-23 835952]
.
=============== Created Last 30 ================
.
2012-01-08 04:22:01 69000 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{C023E722-B07A-4C9E-A179-1E3CC1248B5E}\offreg.dll
2012-01-08 04:17:37 -------- d-----w- C:\Users\Alicia\AppData\Roaming\Malwarebytes
2012-01-08 04:17:27 -------- d-----w- C:\ProgramData\Malwarebytes
2012-01-08 04:17:26 23152 ----a-w- C:\windows\System32\drivers\mbam.sys
2012-01-08 04:17:26 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2012-01-08 04:01:33 -------- d-----w- C:\Program Files (x86)\ARO 2011
2012-01-08 01:30:24 8822856 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{C023E722-B07A-4C9E-A179-1E3CC1248B5E}\mpengine.dll
.
==================== Find3M ====================
.
2011-11-24 05:00:47 3141632 ----a-w- C:\windows\System32\win32k.sys
2011-11-05 05:26:29 1197568 ----a-w- C:\windows\System32\wininet.dll
2011-11-05 05:23:10 57856 ----a-w- C:\windows\System32\licmgr10.dll
2011-11-05 05:17:42 2048 ----a-w- C:\windows\System32\tzres.dll
2011-11-05 04:35:50 981504 ----a-w- C:\windows\SysWow64\wininet.dll
2011-11-05 04:34:15 44544 ----a-w- C:\windows\SysWow64\licmgr10.dll
2011-11-05 04:30:11 2048 ----a-w- C:\windows\SysWow64\tzres.dll
2011-11-05 04:07:32 482816 ----a-w- C:\windows\System32\html.iec
2011-11-05 03:28:41 386048 ----a-w- C:\windows\SysWow64\html.iec
2011-11-05 03:25:44 1638912 ----a-w- C:\windows\System32\mshtml.tlb
2011-11-05 02:55:38 1638912 ----a-w- C:\windows\SysWow64\mshtml.tlb
2011-10-26 05:19:07 43520 ----a-w- C:\windows\System32\csrsrv.dll
2011-10-15 06:25:12 723456 ----a-w- C:\windows\System32\EncDec.dll
2011-10-15 05:48:52 534528 ----a-w- C:\windows\SysWow64\EncDec.dll
.
============= FINISH: 23:36:00.82 ===============

[shelf life]

hi,

Your post is a few days old. If you still need help simply reply back.