Page 3 of 6 FirstFirst 123456 LastLast
Results 21 to 30 of 56

Thread: Cleansed computer has broken links to files

  1. #21
    Member
    Join Date
    Jan 2012
    Posts
    38

    Default

    Quote Originally Posted by Zenobia View Post
    Good,I'm glad to hear that.You're welcome.

    No,I don't believe Transaction1134H016K being hidden would be the problem,since if it is,your program should still be able to open it.
    If you've reversed showing hidden files,please go here to temporarily unhide them once again:
    http://www.bleepingcomputer.com/tuto...-windows/#win7
    Please click your start button,then type,or copy and paste in Transaction1134H016K
    If the file appears in your start menu,rightclick it and select Open file location.After the file location opens,could you highlight the text in the address bar above,then right click and select Copy.Please paste it here in your reply.
    When I typed in the link, this is what I got:

    Page Not Found / Error!
    404 ERROR: Page Not Found!

    The requested page http://www.bleepingcomputer.comwww.b...o...-windows// could not be found on this server.


    When I typed in the file Transactions1134H016K after opening the start button, I got the message: "Iten not found"


    I think you may be correct that the file has been corrupted by the virus, and not just simply hidden.

  2. #22
    Spybot Advisor Team Zenobia's Avatar
    Join Date
    Oct 2005
    Posts
    5,193

    Default

    That's possible,but I was also wondering if it was possible the file may have been moved to another location,and that might be the cause of the problems opening your program.

    Try clicking on the link,it should take you right there.
    http://www.bleepingcomputer.com/tuto...-windows/#win7
    You only need to do the above again if you went in and reversed showing hidden files after you did it before,though.

    Now,click the start button and type,or copy and paste in the file
    File Transaction1134H016K
    If it doesn't show up,try clicking Search Everywhere.
    If the file appears,rightclick it and select Open file location.After the file location opens,could you highlight the text in the address bar above,then right click and select Copy.Please paste it here in your reply.

  3. #23
    Member
    Join Date
    Jan 2012
    Posts
    38

    Default

    Quote Originally Posted by Zenobia View Post
    That's possible,but I was also wondering if it was possible the file may have been moved to another location,and that might be the cause of the problems opening your program.

    Try clicking on the link,it should take you right there.
    http://www.bleepingcomputer.com/tuto...-windows/#win7
    You only need to do the above again if you went in and reversed showing hidden files after you did it before,though.

    Now,click the start button and type,or copy and paste in the file
    File Transaction1134H016K
    If it doesn't show up,try clicking Search Everywhere.
    If the file appears,rightclick it and select Open file location.After the file location opens,could you highlight the text in the address bar above,then right click and select Copy.Please paste it here in your reply.
    I clicked on the link and performed all the steps to unhide the file but didn't find it using the search function in Startup. Where do I find the Search Everywhere button?

  4. #24
    Spybot Advisor Team Zenobia's Avatar
    Join Date
    Oct 2005
    Posts
    5,193

    Default

    Search Everywhere usually comes up on the start menu in Vista if the file being searched for isn't found.After looking around,I think Windows 7 users do not have that option in their start menu.Sorry about that.

    Some programs have an option to repair them in add/remove programs.Does the software to adjust your hearing aid have that option in add/remove programs?
    It could be worth a try,to see if you can get the program working again:
    http://windows.microsoft.com/en-US/w...ange-a-program

  5. #25
    Member
    Join Date
    Jan 2012
    Posts
    38

    Default

    Quote Originally Posted by Zenobia View Post
    Search Everywhere usually comes up on the start menu in Vista if the file being searched for isn't found.After looking around,I think Windows 7 users do not have that option in their start menu.Sorry about that.

    Some programs have an option to repair them in add/remove programs.Does the software to adjust your hearing aid have that option in add/remove programs?
    It could be worth a try,to see if you can get the program working again:
    http://windows.microsoft.com/en-US/w...ange-a-program
    Already tried clicking in Uninstall Program to see if it has the repair feature, but it doesn't. May have to get the CD from my audiologist to reinstall the program, which I was hoping to avoid.

  6. #26
    Spybot Advisor Team Zenobia's Avatar
    Join Date
    Oct 2005
    Posts
    5,193

    Default

    Quote Originally Posted by gnowgnow View Post
    Already tried clicking in Uninstall Program to see if it has the repair feature, but it doesn't. May have to get the CD from my audiologist to reinstall the program, which I was hoping to avoid.
    Yes,that would probably be the best bet,in my opinion.

    Two more things,before I forget.
    1.
    Using the link you gave me, I was able to see all the data files. The application program lost the links to these files but by double-clinking on these files I was able to load them into the application program such as PowerPoint or Word. Thanks a heap.
    If these files still have the hidden attribute,you won't be able to view them once you rehide the files on your computer.
    If you've reversed showing hidden files,please go here to temporarily unhide them once again:
    http://www.bleepingcomputer.com/tuto...-windows/#win7
    Could you return to where these files are located,rightclick them,then select Properties.Look under the General tab.Can you let me know if Hidden is checkmarked?Also,is the word Hidden and the checkbox next to it partially transparent?

    2.Since removing the original infection,has everything been okay with your computer?There are no signs of the original infection remaining?(for example,your browser being redirected to unwanted sites,etc.?)

  7. #27
    Member
    Join Date
    Jan 2012
    Posts
    38

    Default

    Quote Originally Posted by Zenobia View Post
    Yes,that would probably be the best bet,in my opinion.

    Two more things,before I forget.
    1.
    If these files still have the hidden attribute,you won't be able to view them once you rehide the files on your computer.
    If you've reversed showing hidden files,please go here to temporarily unhide them once again:
    http://www.bleepingcomputer.com/tuto...-windows/#win7
    Could you return to where these files are located,rightclick them,then select Properties.Look under the General tab.Can you let me know if Hidden is checkmarked?Also,is the word Hidden and the checkbox next to it partially transparent?

    2.Since removing the original infection,has everything been okay with your computer?There are no signs of the original infection remaining?(for example,your browser being redirected to unwanted sites,etc.?)
    Thanks for following up on this matter. I've turned the hide off the files.

    An unrelated subject. In downloading Malwarebytes and Hot Virtual Keyboard, a program called Aro2011 was downloaded into my computer. It scanned my system and flagged me that over 1000 errors were found in my registry. To rectify these errors I've to purchase the upgraded version. With that many registry errors my system would be slowed to a crawl, but I didn't detect any slowdown. I've TuneUp installed and it didn't warn me or any system problems. Do you think Aro2011 is a scam?

    Again, thanks for all your help.

  8. #28
    Spybot Advisor Team Zenobia's Avatar
    Join Date
    Oct 2005
    Posts
    5,193

    Default

    Thanks for following up on this matter. I've turned the hide off the files.
    Good,glad to hear it was sorted.

    I'm not familiar with the Aro2011 program.From reading about the program online,I don't see it being mentioned as a scam or malware.
    It does appear to be a registry cleaner,though.Please see here about those:
    http://forums.spybot.info/showthread.php?t=30038
    In my own opinion,it's probably not needed.
    If you decide you'd like to uninstall it,click Start,type appwiz.cpl,doubleclick appwiz.cpl,and you should be able to uninstall it from add/remove programs.

    Did you end up installing Malwarebytes and Hot Virtual Keyboard?When looking for Aro2011,I saw that there was a sponsored download link on one of the popular download sites,and some people accidentally ended up downloading Aro2011 by mistake,and didn't end up with the original program they intended to get.

  9. #29
    Member
    Join Date
    Jan 2012
    Posts
    38

    Default

    Quote Originally Posted by Zenobia View Post
    Good,glad to hear it was sorted.

    I'm not familiar with the Aro2011 program.From reading about the program online,I don't see it being mentioned as a scam or malware.
    It does appear to be a registry cleaner,though.Please see here about those:
    http://forums.spybot.info/showthread.php?t=30038
    In my own opinion,it's probably not needed.
    If you decide you'd like to uninstall it,click Start,type appwiz.cpl,doubleclick appwiz.cpl,and you should be able to uninstall it from add/remove programs.

    Did you end up installing Malwarebytes and Hot Virtual Keyboard?When looking for Aro2011,I saw that there was a sponsored download link on one of the popular download sites,and some people accidentally ended up downloading Aro2011 by mistake,and didn't end up with the original program they intended to get.
    Thanks for the link that provides excellent information on registry cleaning.

    Thanks for explaining how the ARO2011 got installed in my computer. I thought a malware put it there.

    I've installed both Malwarebytes and Hot Virtual Keboard, but not sure if the latter is doing any good. I'm still seeking information and may uninstall it.

  10. #30
    Spybot Advisor Team Zenobia's Avatar
    Join Date
    Oct 2005
    Posts
    5,193

    Default

    Hot Virtual Keyboard is a program that basically improves on windows own on-screen keyboard,but it isn't an anti-malware program.
    When it was recommended for you to install it,what were some of the reasons given for doing so?
    I'm not familiar with hot virtual keyboard,but if it was recommended to help prevent anyone seeing what is being typed on your keyboard,then this article about using on-screen keyboards in general might be helpful.
    http://ask-leo.com/will_using_an_on_...d_hackers.html

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •