Trojan found and I have NO idea what I am doing

[aprilandjuly]

FOr about two weeks now my computer has been running really slow. The antivirus scans showed up nothing. I tried to uninstall (properly) some programs thinking that this was it. Not so. It seems like it is eating up memory? I have NO idea what I am talking about. All I know is that it is a pain.

Today, I saw that I had a warning that Avira had found
"TR/Crypt.xPac in "C:\Windows\System32\uDWM.dll

If I had more time or any brains when it came to this stuff, I would have it done. However, I know little to nothing. Very limited knowledge of the makings of a computer much less a virus/malware. Bah!!

Please help! I have downloaded ERUNT and dds but have not run them yet. I really am afraid to touch ANYTHING for fear of ruining what I have left. Unless I have nothing to worry about.

Thanks so much in advance.

I ran spybot and it showed nothing. The computer was hanging badly and shut it off. BAD idea. Now I can't get it to turn on at all. It starts up with a bios password. Then boots to windows with a password. My laptop screen is broken and is hooked up to a external monitor. When it first boots up I can not see what it is doing until it gets to the windows boot up.

HOW (if at all) can I get this thing to run? I have MANY things and research items on this computer. It is a dell lattitude d630 running vista business.

PLEASE help!

"TR/Crypt.xPac.gen2" for the full name that avira found supposedly. I need to at least get the files off my computer if I can. I noticed that the backups were erased (last known good config). I did not do this. Right now I am on someone else's computer. THANK YOU!!

[ken545]

Please read Before You Post
While best efforts are made to assist in removing infections safely, unexpected stuff can happen. It is advisable that you back up your important data before starting any clean up procedure. Neither Safer Networking Forums nor the Analyst providing the advice may be held responsible for any loss.

Until we deem your system clean I am going to ask you not to install or uninstall any software or hardware except for the programs we may run.

Running programs with Vista or Windows 7 , you need to Right Click on the program and select RUN AS ADMINISTATOR


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[ken545]

Still need help ?

[ken545]

Due to inactivity, this thread will now be closed.

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