Trojan Help needed

[diver79]

Hi Debbie,

No need to follow my previous instructions now. A reformat will have gotten rid of the infection and was the best course of action to follow.

This particualr infection takes advantages of known vulnerabilities in out of date software. I would like to get a scan of the machine to make sure you do not have insecure programs installed.

Of utmost importance is updating your anti-virus program and installing all available Microsoft updates. I do not mind waiting if you want to get these done before running the scan.

Follow the instructions below to run Securitycheck and reply back with the log file.


Security Check

• Please download Security Check by screen317 from one of the links below:
  
  • Link 1
  • Link 2
• Save it to your Desktop.
• Right click SecurityCheck.exe And select " Run as administrator " , then follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt
• Please post the contents of that document.

[Debbie7075]

Ok, it took me a bit of time to get everything updated that I could find that needed updating. I have a quick question for you. I had been using the free version of AVG for my security program. Is there a better free one? This one has Norton on it, but it's just a 30 day trial. Do you have a better suggestion for a free security program?

Here is the Security Check log.



Results of screen317's Security Check version 0.99.30
Windows 7 x64 (UAC is enabled)
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Enabled!
Norton Internet Security
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:
SpywareBlaster 4.5
Spybot - Search & Destroy
Java(TM) 6 Update 30
Adobe Flash Player 10.2.152.32 Flash Player out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent
Norton ccSvcHst.exe
``````````End of Log````````````

[diver79]

Hi Debbie,

Do you have a better suggestion for a free security program?

Here are some programs I would reccomend instead of AVG Free. Install one of these and then uninstall Norton.

• avast! 6 Free Anti-Virus - Anti-virus program for Windows. The home edition is freeware for noncommercial users.
• Microsoft Security Essentials - Free and provides real-time protection for your home PC.

Remove Out of date Programs

• The following programs installed on your PC are out of date and represent a significant risk of re-infection.
  

  Adobe Flash Player 10

• Click on Start...then... Click the Search Programs and Files search box on the Start Menu.
• Copy and paste the value below, into the open text entry box:
  appwiz.cpl
• Locate the out of date program(s) above.
• Select the program and click on Uninstall to uninstall it.
• If you have installed either of the Anti Virus programs listed above then you can also uninstall Norton AntiVirus while you are here.

Note: You can get the latest version of flash player here http://get.adobe.com/flashplayer/


Additional Security Tips.
Update your Antivirus programs and other programs regularly.
Secunia Personal Software Inspector - Copyright © Secunia. This app will monitor programs on your computer for known vulnerabilities. You can set it to auto-update for you, or just prompt you if an update is available. I highly recommend it.
F-secure Health Check - Copyright © F-Secure Corporation. F-Secure Health Check is a free application that tells you if your computer is protected and helps you fix possible security issues.

[Debbie7075]

I have downloaded Microsoft Security Essentials (and have updated it) and have uninstalled Norton. It ran a scan when it was finished and said it found no problems. I have also uninstalled Adobe Flash Player 10 and installed the latest version. I've also downloaded Secunia Personal Software Inspector and ran it. Also have ran the F-Secure Health Check, and it was good.

Computer is running good now. I really appreciate all your help. Any further instructions?

[diver79]

Hi Debbie,

You're most welcome.

No further instructions, as your computer is now clean this log will be closed.

diver79