Security Shield just installed on my computer. Need help soon!

[luk631]

Security Shield just installed itself. I didn't do anything yet except try the ctl-alt-delete, which disappeared. I see a new icon on my taskbar for security shield and the red shield from windows that indicates my computer is not protected. I would really appreciate help so I know what to do next. I'm running windows xp pro. Please tell me I can I go into safe mode and do a system restore and it will be all better. THANKS so much! Linda

[tashi]

Hello luk631,

In case you missed the FAQ which includes guidelines for this forum and instructions in post #2 on how to provide the preliminary "DDS" logs used for analysis.
"BEFORE You POST"(Please read this Procedure Before Requesting Assistance)

Then start a new topic providing the DDS logs as shown in that sticky and a volunteer analyst will advise you when available.

Best regards.