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Thread: Infected with malware, IE redirect - DDS hangs system

  1. #11
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    ken545,
    Sucess! It ran. I don't kknow what the results mean but it doesn't look good to me...
    Here is the log:
    MBRCheck, version 1.2.3
    (c) 2010, AD

    Command-line:
    Windows Version: Windows XP Professional
    Windows Information: Service Pack 3 (build 2600)
    Logical Drives Mask: 0x000000fc

    Kernel Drivers (total 144):
    0x804D7000 \WINDOWS\system32\ntkrnlpa.exe
    0x806E5000 \WINDOWS\system32\hal.dll
    0xF7992000 \WINDOWS\system32\KDCOM.DLL
    0xF78A2000 \WINDOWS\system32\BOOTVID.dll
    0xF7363000 ACPI.sys
    0xF7994000 \WINDOWS\system32\DRIVERS\WMILIB.SYS
    0xF7352000 pci.sys
    0xF7492000 isapnp.sys
    0xF7A5A000 pciide.sys
    0xF7712000 \WINDOWS\system32\DRIVERS\PCIIDEX.SYS
    0xF74A2000 MountMgr.sys
    0xF7333000 ftdisk.sys
    0xF7996000 dmload.sys
    0xF730D000 dmio.sys
    0xF771A000 PartMgr.sys
    0xF74B2000 VolSnap.sys
    0xF72F5000 atapi.sys
    0xF74C2000 disk.sys
    0xF74D2000 \WINDOWS\system32\DRIVERS\CLASSPNP.SYS
    0xF72D5000 fltmgr.sys
    0xF72C3000 sr.sys
    0xF72AD000 DRVMCDB.SYS
    0xF74E2000 PxHelp20.sys
    0xF7296000 KSecDD.sys
    0xF7283000 WudfPf.sys
    0xF71F6000 Ntfs.sys
    0xF71C9000 NDIS.sys
    0xF71AF000 Mup.sys
    0xF690B000 \SystemRoot\system32\DRIVERS\intelppm.sys
    0xF66C7000 \SystemRoot\system32\DRIVERS\ati2mtag.sys
    0xF66B3000 \SystemRoot\system32\DRIVERS\VIDEOPRT.SYS
    0xF668B000 \SystemRoot\system32\DRIVERS\HDAudBus.sys
    0xF785A000 \SystemRoot\system32\DRIVERS\usbuhci.sys
    0xF6667000 \SystemRoot\system32\DRIVERS\USBPORT.SYS
    0xF7862000 \SystemRoot\system32\DRIVERS\usbehci.sys
    0xF6633000 \SystemRoot\system32\DRIVERS\HSFHWBS2.sys
    0xF6610000 \SystemRoot\system32\DRIVERS\ks.sys
    0xF6511000 \SystemRoot\system32\DRIVERS\HSF_DP.sys
    0xF646A000 \SystemRoot\system32\DRIVERS\HSF_CNXT.sys
    0xF786A000 \SystemRoot\System32\Drivers\Modem.SYS
    0xF6444000 \SystemRoot\system32\DRIVERS\e100b325.sys
    0xF7502000 \SystemRoot\system32\DRIVERS\imapi.sys
    0xF79C4000 \SystemRoot\System32\Drivers\DLACDBHM.SYS
    0xF7512000 \SystemRoot\system32\DRIVERS\cdrom.sys
    0xF7522000 \SystemRoot\system32\DRIVERS\redbook.sys
    0xF7B1B000 \SystemRoot\system32\DRIVERS\audstub.sys
    0xF7532000 \SystemRoot\system32\DRIVERS\rasl2tp.sys
    0xF797E000 \SystemRoot\system32\DRIVERS\ndistapi.sys
    0xF642D000 \SystemRoot\system32\DRIVERS\ndiswan.sys
    0xF7542000 \SystemRoot\system32\DRIVERS\raspppoe.sys
    0xF7552000 \SystemRoot\system32\DRIVERS\raspptp.sys
    0xF7872000 \SystemRoot\system32\DRIVERS\TDI.SYS
    0xF641C000 \SystemRoot\system32\DRIVERS\psched.sys
    0xF7562000 \SystemRoot\system32\DRIVERS\msgpc.sys
    0xF787A000 \SystemRoot\system32\DRIVERS\ptilink.sys
    0xF7882000 \SystemRoot\system32\DRIVERS\raspti.sys
    0xF63EC000 \SystemRoot\system32\DRIVERS\rdpdr.sys
    0xF7572000 \SystemRoot\system32\DRIVERS\termdd.sys
    0xF788A000 \SystemRoot\system32\DRIVERS\kbdclass.sys
    0xF7892000 \SystemRoot\system32\DRIVERS\mouclass.sys
    0xF79C6000 \SystemRoot\system32\DRIVERS\swenum.sys
    0xF638E000 \SystemRoot\system32\DRIVERS\update.sys
    0xF7172000 \SystemRoot\system32\DRIVERS\mssmbios.sys
    0xF61D0000 \SystemRoot\system32\DRIVERS\TM_CFW.sys
    0xF7582000 \SystemRoot\System32\Drivers\NDProxy.SYS
    0xF4083000 \SystemRoot\system32\drivers\sthda.sys
    0xF405F000 \SystemRoot\system32\drivers\portcls.sys
    0xF75C2000 \SystemRoot\system32\drivers\drmk.sys
    0xF793E000 \SystemRoot\system32\drivers\MODEMCSA.sys
    0xF75E2000 \SystemRoot\system32\DRIVERS\usbhub.sys
    0xF79D2000 \SystemRoot\system32\DRIVERS\USBD.SYS
    0xF6824000 \SystemRoot\System32\Drivers\i2omgmt.SYS
    0xF79D4000 \SystemRoot\System32\Drivers\Fs_Rec.SYS
    0xF7B88000 \SystemRoot\System32\Drivers\Null.SYS
    0xF79D6000 \SystemRoot\System32\Drivers\Beep.SYS
    0xF772A000 \SystemRoot\System32\Drivers\DLARTL_N.SYS
    0xF774A000 \SystemRoot\system32\DRIVERS\HIDPARSE.SYS
    0xF7752000 \SystemRoot\System32\drivers\vga.sys
    0xF79D8000 \SystemRoot\System32\Drivers\mnmdd.SYS
    0xF79DA000 \SystemRoot\System32\DRIVERS\RDPCDD.sys
    0xF775A000 \SystemRoot\System32\Drivers\Msfs.SYS
    0xF7762000 \SystemRoot\System32\Drivers\Npfs.SYS
    0xF6818000 \SystemRoot\system32\DRIVERS\rasacd.sys
    0xF3E94000 \SystemRoot\system32\DRIVERS\ipsec.sys
    0xF3E3B000 \SystemRoot\system32\DRIVERS\tcpip.sys
    0xF3E13000 \SystemRoot\system32\DRIVERS\netbt.sys
    0xF6810000 \SystemRoot\System32\drivers\ws2ifsl.sys
    0xF3DF1000 \SystemRoot\System32\drivers\afd.sys
    0xF7602000 \SystemRoot\system32\DRIVERS\netbios.sys
    0xF3DB1000 \SystemRoot\system32\DRIVERS\ipnat.sys
    0xF3DA0000 \SystemRoot\system32\DRIVERS\tmtdi.sys
    0xF7622000 \SystemRoot\system32\DRIVERS\wanarp.sys
    0xF3D75000 \SystemRoot\system32\DRIVERS\rdbss.sys
    0xF3D05000 \SystemRoot\system32\DRIVERS\mrxsmb.sys
    0xF7632000 \SystemRoot\System32\Drivers\Fips.SYS
    0xF776A000 \SystemRoot\system32\DRIVERS\USBSTOR.SYS
    0xF7772000 \SystemRoot\system32\DRIVERS\usbccgp.sys
    0xF7966000 \SystemRoot\system32\DRIVERS\hidusb.sys
    0xF7642000 \SystemRoot\system32\DRIVERS\HIDCLASS.SYS
    0xF796A000 \SystemRoot\system32\DRIVERS\usbscan.sys
    0xF7782000 \SystemRoot\system32\DRIVERS\usbprint.sys
    0xF796E000 \SystemRoot\system32\DRIVERS\mouhid.sys
    0xF7976000 \SystemRoot\system32\DRIVERS\kbdhid.sys
    0xF7662000 \SystemRoot\System32\Drivers\Cdfs.SYS
    0xF3CC5000 \SystemRoot\System32\Drivers\dump_atapi.sys
    0xF79E6000 \SystemRoot\System32\Drivers\dump_WMILIB.SYS
    0xBF800000 \SystemRoot\System32\win32k.sys
    0xF793A000 \SystemRoot\System32\drivers\Dxapi.sys
    0xF77AA000 \SystemRoot\System32\watchdog.sys
    0xBF000000 \SystemRoot\System32\drivers\dxg.sys
    0xF7B22000 \SystemRoot\System32\drivers\dxgthk.sys
    0xBF012000 \SystemRoot\System32\ati2dvag.dll
    0xBF049000 \SystemRoot\System32\ati2cqag.dll
    0xBF07D000 \SystemRoot\System32\atikvmag.dll
    0xBF0B2000 \SystemRoot\System32\ati3duag.dll
    0xBF2F4000 \SystemRoot\System32\ativvaxx.dll
    0xBF391000 \SystemRoot\System32\ATMFD.DLL
    0xF1428000 \??\C:\WINDOWS\system32\drivers\mbam.sys
    0xF693B000 \SystemRoot\system32\DRIVERS\tmpreflt.sys
    0xF1291000 \SystemRoot\system32\DRIVERS\vsapint.sys
    0xF1226000 \SystemRoot\system32\drivers\TmXPFlt.sys
    0xF692B000 \SystemRoot\System32\Drivers\DRVNDDM.SYS
    0xF7ABC000 \SystemRoot\System32\DLA\DLADResN.SYS
    0xF1210000 \SystemRoot\System32\DLA\DLAIFS_M.SYS
    0xF13FC000 \SystemRoot\System32\DLA\DLAOPIOM.SYS
    0xF7A0A000 \SystemRoot\System32\DLA\DLAPoolM.SYS
    0xF77CA000 \SystemRoot\System32\DLA\DLABOIOM.SYS
    0xF11F8000 \SystemRoot\System32\DLA\DLAUDFAM.SYS
    0xF11E2000 \SystemRoot\System32\DLA\DLAUDF_M.SYS
    0xF108C000 \SystemRoot\system32\DRIVERS\nwlnkipx.sys
    0xF1BFD000 \SystemRoot\system32\DRIVERS\nwlnknb.sys
    0xF11BE000 \SystemRoot\system32\DRIVERS\ndisuio.sys
    0xF077B000 \SystemRoot\system32\DRIVERS\nwrdr.sys
    0xF074E000 \SystemRoot\system32\DRIVERS\mrxdav.sys
    0xF106C000 \SystemRoot\system32\DRIVERS\nwlnkspx.sys
    0xF0649000 \SystemRoot\system32\drivers\wdmaud.sys
    0xF697B000 \SystemRoot\system32\drivers\sysaudio.sys
    0xF7A02000 \SystemRoot\System32\Drivers\ASCTRM.SYS
    0xF7A04000 \SystemRoot\system32\DRIVERS\dsunidrv.sys
    0xEF919000 \SystemRoot\System32\Drivers\HTTP.sys
    0xEF899000 \SystemRoot\system32\DRIVERS\srv.sys
    0xEF875000 \SystemRoot\system32\DRIVERS\mdmxsdk.sys
    0xEE87C000 \SystemRoot\system32\drivers\kmixer.sys
    0x7C900000 \WINDOWS\system32\ntdll.dll

    Processes (total 41):
    0 System Idle Process
    4 System
    924 C:\WINDOWS\system32\smss.exe
    972 csrss.exe
    1000 C:\WINDOWS\system32\winlogon.exe
    1044 C:\WINDOWS\system32\services.exe
    1056 C:\WINDOWS\system32\lsass.exe
    1308 C:\WINDOWS\system32\ati2evxx.exe
    1324 C:\WINDOWS\system32\svchost.exe
    1432 svchost.exe
    1556 C:\WINDOWS\system32\svchost.exe
    1592 C:\WINDOWS\system32\svchost.exe
    1728 svchost.exe
    2012 svchost.exe
    332 C:\WINDOWS\system32\spoolsv.exe
    412 svchost.exe
    780 C:\WINDOWS\explorer.exe
    1480 C:\WINDOWS\ehome\ehtray.exe
    1492 C:\WINDOWS\stsystra.exe
    1520 C:\WINDOWS\system32\DLA\DLACTRLW.EXE
    1580 C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe
    1696 C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
    1752 C:\WINDOWS\ehome\ehrecvr.exe
    192 C:\WINDOWS\system32\ctfmon.exe
    240 C:\WINDOWS\ehome\ehSched.exe
    644 C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
    960 C:\Program Files\Digital Line Detect\DLG.exe
    948 C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
    2232 C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    2256 C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
    2456 svchost.exe
    2520 C:\WINDOWS\system32\svchost.exe
    2876 C:\WINDOWS\system32\fxssvc.exe
    2988 mcrdsvc.exe
    3868 C:\WINDOWS\system32\dllhost.exe
    3984 C:\WINDOWS\system32\dlcccoms.exe
    2060 alg.exe
    3620 C:\WINDOWS\ehome\ehmsas.exe
    2884 C:\WINDOWS\system32\wscntfy.exe
    1428 C:\Program Files\Internet Explorer\iexplore.exe
    2200 C:\Documents and Settings\Brenda Poland\Desktop\MBRCheck.exe

    \\.\C: --> \\.\PhysicalDrive0 at offset 0x00000000`036e8e00 (NTFS)

    PhysicalDrive0 Model Number: SAMSUNGHD160JJ/P, Rev: ZM100-34

    Size Device Name MBR Status
    --------------------------------------------
    149 GB \\.\PhysicalDrive0 MBR Code Faked!
    SHA1: 57BDF501CE769EF2720C705B6C71C893DA31574E


    Found non-standard or infected MBR.
    Enter 'Y' and hit ENTER for more options, or 'N' to exit:

    Thanks for not giving up on this!
    Jess

  2. #12
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    Lets try another, if I suspect what you may be infected with this may not run either, but no need for alarm just yet



    Please download TDSSKiller.zip
    • Extract it to your desktop
    • Double click TDSSKiller.exe
    • Press Start Scan
      • Only if Malicious objects are found then ensure Cure is selected
      • Then click Continue > Reboot now
    • Copy and paste the log in your next reply
      • A copy of the log will be saved automatically to the root of the drive (typically C:\)
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  3. #13
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    ken545,
    You were right. It did not run.
    What is the next step in this suspected infection?
    Thanks again,
    Jess

  4. #14
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    Jess, still not 100% sure but you have signs that your Master Boot Record may be infected, lots of this going around lately.

    What I need you to do is get me an offline dump of your MBR, be sure to use Firefox and not Internet Explorer for the downloads as IE has been really messing it up. Then we can look at it and determine if it is indeed infected, if it is it can be fixed, if its not we can look at other options

    I would print this out so you can follow along real well.



    1. xPUD

      We will need a USB stick and access to an uninfected machine.

      We need to prepare the USB stick. It is not absolutely essential that it is formatted, but it may help if it is:

      • Insert your USB drive ino the uninfected machine.
      • Click on Start > My Computer > right click your USB drive > choose Format > Quick format.


      Next

      • Download both http://sourceforge.net/projects/unet...7.exe/download and http://noahdfear.net/downloads/boota...xpud-0.9.2.iso to the desktop of the uninfected machine.
      • Make sure you have the formatted USB stick in the uninfected system.
      • Double click on the unetbootin-xpud-windows-387.exe that you just downloaded.
      • Press Run and then OK.
      • Select the DiskImage option then click the browse button located on the right side of the textbox field.
      • Browse to and select the xpud-0.9.2.iso file you downloaded.
      • Verify the correct drive letter is selected for your USB device then click OK.
      • It will install a little bootable OS on your USB device
      • After it has completed do not choose to reboot the clean computer, simply close the installer.


      Next



      Next

      • Take the USB to the infected computer and boot with it.
      • The computer must be set to boot from the USB (as soon as BIOS is loaded tap F12 and choose to boot from the USB drive).
      • A Welcome to xPUD screen will appear.
      • Press File.
      • Expand mnt.
      • sda1,2...usually corresponds to your HDD.
      • sdb1 is likely your USB drive.
      • Click on the folder that represents your USB drive (sdb1 ?).
      • Confirm that you see dumpit that you downloaded there.
      • Double click on dumpit.
      • Once completed, a file called mbr.zip will be saved to the USB drive.
      • Take the USB drive back to the uninfected system and attach the mbr.zip in your next reply.



      If you encounter any diffuculties just let me know.
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  5. #15
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    ken545,
    Does the uninfected machine need to be the some OS as the infected machine?

    There is a message at the end of each post, "Just a reminder that threads will be closed if no reply in 3 days."
    I will be out of town for the weekend, back Sun pm. Getting to an uninfected machine, back, then to the uninfected machine may take some time.
    Just in case, please do not close the thread. I will be back!

    Thank you for your persistence.
    Jess

  6. #16
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    ken545,

    I checked the link for ".... to download dumpit from the following link: http://noahdfear.net/downloads/dumpit"

    There were no downloads. A page full of symbols and characters showed up.

    Did the link get truncated?

    Thanks,
    Jess

  7. #17
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    Jess,

    Let me check on that link for you, it may have changed. You should use a computer with the NTFS file system which is XP, Vista or Win 7.

    Not to worry about this thread, I will keep it open for you
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  8. #18
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    Are you using Firefox to download the dumpit file ?
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  9. #19
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    ken545,
    Thank you for keeping the thread open for me, much appreciated.

    I was not using Firefox to download the dumpit. I was reviewing your procedures using my machine and IE, default browser, to make sure I fully understood before proceeding to use a friend's PC. Today, I switched to Firefox and the window for "save file" came up for dumpit. It is working fine. Sorry, my bad.

    I see that it is imperative to have Firefox on my friend's PC before starting the the offline dump procedure. She will be dropping off her laptop today during her lunch break. It is a newer PC and should have Win 7. Definitely, will download Firefox, if it is not already there. Hopefully, I'll have something today before I leave for the weekend.

    Once again, thank you ken545 for your help.
    Jess

  10. #20
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    Hello Jess,

    Yep, you will need FF to download those files and then if your friend dont like it she can uninstall it, myself, been a FF fan for many years.
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

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