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Thread: Very Slow Operation

  1. #1
    Senior Member
    Join Date
    May 2006
    Posts
    170

    Default Very Slow Operation

    Hello:

    My wifes laptop running very sluggishly:

    .
    DDS (Ver_2011-08-26.01) - NTFSx86
    Internet Explorer: 8.0.6001.19019
    Run by Marilyn at 15:06:02 on 2012-02-12
    Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.958.111 [GMT -6:00]
    .
    AV: AVG Anti-Virus Free *Enabled/Updated* {0C939084-9E57-CBDB-EA61-0B0C7F62AF82}
    SP: AVG Anti-Virus Free *Enabled/Updated* {B7F27160-B86D-C455-D0D1-307E04E5E53F}
    SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k rpcss
    C:\Windows\System32\svchost.exe -k secsvcs
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k GPSvcGroup
    C:\Windows\system32\SLsvc.exe
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Windows\system32\svchost.exe -k bthsvcs
    C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
    C:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\PROGRA~1\AVG\AVG8\avgrsx.exe
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Windows\System32\svchost.exe -k WerSvcGroup
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\system32\DRIVERS\xaudio.exe
    C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exe
    C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
    C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\HP\QuickPlay\QPService.exe
    C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
    C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
    C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
    C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Program Files\AVG\AVG8\avgtray.exe
    C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Windows\ehome\ehtray.exe
    C:\Windows\System32\spool\drivers\w32x86\3\E_FATICEA.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Windows\System32\rundll32.exe
    C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\PROGRA~1\HEWLET~1\Shared\HPQTOA~1.EXE
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\wuauclt.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://google.com/
    mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=Pavilion&pf=laptop
    mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=Pavilion&pf=laptop
    uInternet Settings,ProxyOverride = *.local
    uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
    uURLSearchHooks: H - No File
    BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
    BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
    BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
    BHO: Yahoo! IE Suggest: {5a263cf7-56a6-4d68-a8cf-345be45bc911} - c:\program files\yahoo!\search\YSearchSuggest.dll
    BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
    BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.7227.1100\swg.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: XBTBPos00 Class: {fcbccb87-9224-4b8d-b117-f56d924beb18} - c:\program files\my.freeze.com toolbar\freeze_us.dll
    TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
    TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    TB: {D0523BB4-21E7-11DD-9AB7-415B56D89593} - No File
    uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
    uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
    uRun: [EPSON Stylus CX8400 Series] c:\windows\system32\spool\drivers\w32x86\3\e_faticea.exe /fu "c:\windows\temp\E_S144E.tmp" /EF "HKCU"
    uRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
    uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
    uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
    uRun: [Google Update] "c:\users\marilyn\appdata\local\google\update\GoogleUpdate.exe" /c
    mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
    mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
    mRun: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
    mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
    mRun: [WAWifiMessage] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
    mRun: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
    mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
    mRun: [nmctxth] "c:\program files\common files\pure networks shared\platform\nmctxth.exe"
    mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
    mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
    mRun: [NvSvc] RUNDLL32.EXE c:\windows\system32\nvsvc.dll,nvsvcStart
    mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
    mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
    mRun: [snp2uvc] c:\windows\vsnp2uvc.exe
    mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
    mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
    mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
    mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
    mRunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
    IE: Google Sidewiki...
    IE: {53F6FCCD-9E22-4d71-86EA-6E43136192AB}
    IE: {925DAB62-F9AC-4221-806A-057BFB1014AA}
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
    IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
    DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
    DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
    DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
    DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
    DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
    DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
    TCP: DhcpNameServer = 68.94.156.1 68.94.157.1 192.168.1.1
    TCP: Interfaces\{7D8C1777-6FBE-4F0D-BB7C-7C9DEB0C4971} : DhcpNameServer = 68.94.156.1 68.94.157.1 192.168.1.1
    Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
    Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:\program files\common files\pure networks shared\platform\puresp3.dll
    AppInit_DLLs: avgrsstx.dll
    .
    ============= SERVICES / DRIVERS ===============
    .
    R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-7-17 335240]
    R1 AvgMfx86;AVG Minifilter x86 Resident Driver;c:\windows\system32\drivers\avgmfx86.sys [2007-12-25 27784]
    .
    =============== Created Last 30 ================
    .
    2012-02-12 18:23:11 6557240 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{6a8197b0-18ef-477e-86ba-9de3fb81c52c}\mpengine.dll
    2012-02-12 17:51:06 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin7.dll
    2012-02-12 17:51:06 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin6.dll
    2012-02-12 17:51:06 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin5.dll
    2012-02-12 17:51:06 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin4.dll
    2012-02-12 17:51:06 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin3.dll
    2012-02-12 17:51:06 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin2.dll
    2012-02-12 17:51:06 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin.dll
    .
    ==================== Find3M ====================
    .
    2012-01-29 11:10:42 237072 ------w- c:\windows\system32\MpSigStub.exe
    .
    ============= FINISH: 15:09:53.01 ===============

  2. #2
    Emeritus-Security Expert
    Join Date
    Nov 2005
    Location
    Florida's SpaceCoast
    Posts
    15,208

    Default



    I believe I helped you a few years back

    my.freeze <-- This is not recommended, please uninstall it via Programs and Features in the Control Panel.


    Download TFC to your desktop
    • Close any open windows.
    • Double click the TFC icon to run the program
    • TFC will close all open programs itself in order to run,
    • Click the Start button to begin the process.
    • Allow TFC to run uninterrupted.
    • The program should not take long to finish it's job
    • Once its finished it should automatically reboot your machine,
    • if it doesn't, manually reboot to ensure a complete clean







    Download aswMBR.exe ( 511KB ) to your desktop.

    Double click the aswMBR.exe to run it

    Click the "Scan" button to start scan


    On completion of the scan click save log, save it to your desktop and post in your next reply
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  3. #3
    Senior Member
    Join Date
    May 2006
    Posts
    170

    Default

    Hello Ken.

    I think you have helped on some other machines.

    The my.freeze was not in the programs and features. I ran spybot last week ....I think it was after I had posted here. It did find a few things so maybe it was remvoed then?

    By the way i also downloaded a lot of Windows updates since my original post here. So I should be up to date with those.

    Log attached.

  4. #4
    Senior Member
    Join Date
    May 2006
    Posts
    170

    Default

    First scan did not work correctly.

    Attached is a scan that made it through the entire process.

    aswMBR version 0.9.9.1618 Copyright(c) 2011 AVAST Software
    Run date: 2012-02-19 19:15:23
    -----------------------------
    19:15:23.178 OS Version: Windows 6.0.6002 Service Pack 2
    19:15:23.178 Number of processors: 2 586 0x4802
    19:15:23.178 ComputerName: MARILYNLAPTOP UserName: Marilyn
    19:15:24.816 Initialize success
    19:15:41.961 AVAST engine defs: 12021901
    19:15:52.694 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\00000061
    19:15:52.694 Disk 0 Vendor: ST912082 3.BH Size: 114473MB BusType: 8
    19:15:52.740 Disk 0 MBR read successfully
    19:15:52.756 Disk 0 MBR scan
    19:15:52.834 Disk 0 unknown MBR code
    19:15:52.865 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 107701 MB offset 63
    19:15:52.912 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 6769 MB offset 220572450
    19:15:52.943 Disk 0 scanning sectors +234436545
    19:15:53.115 Disk 0 scanning C:\Windows\system32\drivers
    19:16:52.776 Service scanning
    19:17:22.026 Modules scanning
    19:17:28.797 Disk 0 trace - called modules:
    19:17:28.843 ntkrnlpa.exe CLASSPNP.SYS disk.sys acpi.sys hal.dll storport.sys nvstor.sys
    19:17:28.875 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x84f2a3b8]
    19:17:28.890 3 CLASSPNP.SYS[82ba68b3] -> nt!IofCallDriver -> [0x844aae00]
    19:17:28.906 5 acpi.sys[8060b6bc] -> nt!IofCallDriver -> \Device\00000061[0x844abb88]
    19:17:29.811 AVAST engine scan C:\Windows
    19:17:38.500 AVAST engine scan C:\Windows\system32
    19:29:27.943 AVAST engine scan C:\Windows\system32\drivers
    19:30:02.622 AVAST engine scan C:\Users\Marilyn
    19:42:23.719 AVAST engine scan C:\ProgramData
    19:46:39.793 Scan finished successfully
    19:47:08.419 Disk 0 MBR has been saved successfully to "C:\Users\Marilyn\Documents\MBR.dat"
    19:47:08.419 The log file has been saved successfully to "C:\Users\Marilyn\Documents\aswMBR2.txt"
    Last edited by ken545; 2012-02-20 at 03:08.

  5. #5
    Emeritus-Security Expert
    Join Date
    Nov 2005
    Location
    Florida's SpaceCoast
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    Default

    oK, we can remove leftovers from that during the cleaning.

    Just copy and paste the logs and reports we ask for into this thread in lew of attaching them, its easier for us to analyse

    What brand of computer is this ?

    Download MBRCheck.exe to your desktop.
    • Be sure to disable your security programs
    • Double click on the file to run it
    • A window will open on your desktop
    • if an unknown bootcode is found you will have further options available to you, at this time press N then press Enter twice.
    • If nothing unusual is found just press Enter
    • A .txt file named MBRCheck_mm.dd.yy_hh.mm.ss should appear on your desktop.
    • Please post the contents of that file.
    Last edited by ken545; 2012-02-20 at 03:11.
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  6. #6
    Senior Member
    Join Date
    May 2006
    Posts
    170

    Default

    This is HP Pavillion Laptop


    MBRCheck, version 1.2.3
    (c) 2010, AD

    Command-line:
    Windows Version: Windows Vista Home Premium Edition
    Windows Information: Service Pack 2 (build 6002), 32-bit
    Base Board Manufacturer: Quanta
    BIOS Manufacturer: Hewlett-Packard
    System Manufacturer: Hewlett-Packard
    System Product Name: HP Pavilion dv6000 (RV018UA#ABA)
    Logical Drives Mask: 0x0000001c

    Kernel Drivers (total 157):
    0x81C36000 \SystemRoot\system32\ntkrnlpa.exe
    0x81C03000 \SystemRoot\system32\hal.dll
    0x80403000 \SystemRoot\system32\kdcom.dll
    0x8040A000 \SystemRoot\system32\PSHED.dll
    0x8041B000 \SystemRoot\system32\BOOTVID.dll
    0x80423000 \SystemRoot\system32\CLFS.SYS
    0x80464000 \SystemRoot\system32\CI.dll
    0x80544000 \SystemRoot\system32\drivers\Wdf01000.sys
    0x805C0000 \SystemRoot\system32\drivers\WDFLDR.SYS
    0x80603000 \SystemRoot\system32\drivers\acpi.sys
    0x80649000 \SystemRoot\system32\drivers\WMILIB.SYS
    0x80652000 \SystemRoot\system32\drivers\msisadrv.sys
    0x8065A000 \SystemRoot\system32\drivers\pci.sys
    0x80681000 \SystemRoot\System32\drivers\partmgr.sys
    0x80690000 \SystemRoot\system32\DRIVERS\compbatt.sys
    0x80693000 \SystemRoot\system32\DRIVERS\BATTC.SYS
    0x8069D000 \SystemRoot\system32\drivers\volmgr.sys
    0x806AC000 \SystemRoot\System32\drivers\volmgrx.sys
    0x806F6000 \SystemRoot\system32\drivers\pciide.sys
    0x806FD000 \SystemRoot\system32\drivers\PCIIDEX.SYS
    0x8070B000 \SystemRoot\System32\drivers\mountmgr.sys
    0x8071B000 \SystemRoot\system32\drivers\atapi.sys
    0x80723000 \SystemRoot\system32\drivers\ataport.SYS
    0x80741000 \SystemRoot\system32\drivers\nvstor.sys
    0x8074E000 \SystemRoot\system32\drivers\storport.sys
    0x8078F000 \SystemRoot\system32\drivers\fltmgr.sys
    0x807C1000 \SystemRoot\system32\drivers\fileinfo.sys
    0x807D1000 \SystemRoot\System32\Drivers\PxHelp20.sys
    0x8220E000 \SystemRoot\System32\Drivers\ksecdd.sys
    0x82280000 \SystemRoot\system32\drivers\ndis.sys
    0x8238B000 \SystemRoot\system32\drivers\msrpc.sys
    0x823B6000 \SystemRoot\system32\drivers\NETIO.SYS
    0x82807000 \SystemRoot\System32\drivers\tcpip.sys
    0x828F1000 \SystemRoot\System32\drivers\fwpkclnt.sys
    0x82A09000 \SystemRoot\System32\Drivers\Ntfs.sys
    0x82B19000 \SystemRoot\system32\drivers\volsnap.sys
    0x82B52000 \SystemRoot\System32\Drivers\spldr.sys
    0x82B5A000 \SystemRoot\System32\Drivers\mup.sys
    0x82B69000 \SystemRoot\System32\drivers\ecache.sys
    0x82B90000 \SystemRoot\system32\drivers\disk.sys
    0x82BA1000 \SystemRoot\system32\drivers\CLASSPNP.SYS
    0x82BC2000 \SystemRoot\system32\drivers\crcdisk.sys
    0x82BEF000 \SystemRoot\system32\DRIVERS\tunnel.sys
    0x82A00000 \SystemRoot\system32\DRIVERS\tunmp.sys
    0x8290C000 \SystemRoot\system32\DRIVERS\amdk8.sys
    0x82BFA000 \SystemRoot\system32\DRIVERS\CmBatt.sys
    0x8291C000 \SystemRoot\system32\DRIVERS\cpqbttn.sys
    0x8291F000 \SystemRoot\system32\DRIVERS\HIDCLASS.SYS
    0x8292F000 \SystemRoot\system32\DRIVERS\HIDPARSE.SYS
    0x82936000 \SystemRoot\system32\DRIVERS\wmiacpi.sys
    0x8293F000 \SystemRoot\system32\DRIVERS\bcmwl6.sys
    0x89E04000 \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    0x8A244000 \SystemRoot\System32\drivers\dxgkrnl.sys
    0x8A2E4000 \SystemRoot\System32\drivers\watchdog.sys
    0x8A2F0000 \SystemRoot\system32\DRIVERS\nvsmu.sys
    0x8A2F3000 \SystemRoot\system32\DRIVERS\usbohci.sys
    0x8A2FD000 \SystemRoot\system32\DRIVERS\USBPORT.SYS
    0x8A33B000 \SystemRoot\system32\DRIVERS\usbehci.sys
    0x8A34A000 \SystemRoot\system32\DRIVERS\cdrom.sys
    0x8A362000 \SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
    0x8A368000 \SystemRoot\system32\DRIVERS\ohci1394.sys
    0x8A378000 \SystemRoot\system32\DRIVERS\1394BUS.SYS
    0x8A386000 \SystemRoot\system32\DRIVERS\sdbus.sys
    0x8A3A0000 \SystemRoot\system32\DRIVERS\rimmptsk.sys
    0x8A3AE000 \SystemRoot\system32\DRIVERS\rimsptsk.sys
    0x8A409000 \SystemRoot\system32\DRIVERS\rixdptsk.sys
    0x8A45A000 \SystemRoot\system32\DRIVERS\HDAudBus.sys
    0x8A4E7000 \SystemRoot\system32\DRIVERS\nvm60x32.sys
    0x8A5A9000 \SystemRoot\system32\DRIVERS\i8042prt.sys
    0x8A5BC000 \SystemRoot\system32\DRIVERS\kbdclass.sys
    0x8A5C7000 \SystemRoot\system32\DRIVERS\SynTP.sys
    0x8A5F2000 \SystemRoot\system32\DRIVERS\USBD.SYS
    0x8A5F4000 \SystemRoot\system32\DRIVERS\mouclass.sys
    0x8A3C2000 \SystemRoot\system32\DRIVERS\msiscsi.sys
    0x8A3F1000 \SystemRoot\system32\DRIVERS\TDI.SYS
    0x829C5000 \SystemRoot\system32\DRIVERS\rasl2tp.sys
    0x829DC000 \SystemRoot\system32\DRIVERS\ndistapi.sys
    0x807DA000 \SystemRoot\system32\DRIVERS\ndiswan.sys
    0x829E7000 \SystemRoot\system32\DRIVERS\raspppoe.sys
    0x805CD000 \SystemRoot\system32\DRIVERS\raspptp.sys
    0x805E1000 \SystemRoot\system32\DRIVERS\rassstp.sys
    0x8A803000 \SystemRoot\system32\DRIVERS\termdd.sys
    0x8A813000 \SystemRoot\system32\DRIVERS\swenum.sys
    0x8A815000 \SystemRoot\system32\DRIVERS\ks.sys
    0x8A83F000 \SystemRoot\system32\DRIVERS\mssmbios.sys
    0x8A849000 \SystemRoot\system32\DRIVERS\umbus.sys
    0x8A856000 \SystemRoot\system32\DRIVERS\kbdhid.sys
    0x8A85F000 \SystemRoot\system32\DRIVERS\usbhub.sys
    0x8A894000 \SystemRoot\System32\Drivers\NDProxy.SYS
    0x8A8A5000 \SystemRoot\system32\drivers\CHDART.sys
    0x8A8CE000 \SystemRoot\system32\drivers\portcls.sys
    0x8A8FB000 \SystemRoot\system32\drivers\drmk.sys
    0x8A920000 \SystemRoot\system32\DRIVERS\HSXHWAZL.sys
    0x8AA09000 \SystemRoot\system32\DRIVERS\HSX_DPV.sys
    0x8AB0C000 \SystemRoot\system32\DRIVERS\HSX_CNXT.sys
    0x8ABC0000 \SystemRoot\system32\drivers\modem.sys
    0x8ABCD000 \SystemRoot\system32\DRIVERS\usbccgp.sys
    0x8AC04000 \SystemRoot\system32\DRIVERS\snp2uvc.sys
    0x8AF57000 \SystemRoot\system32\DRIVERS\STREAM.SYS
    0x8AF64000 \SystemRoot\system32\DRIVERS\sncduvc.SYS
    0x8AF6B000 \SystemRoot\System32\Drivers\Fs_Rec.SYS
    0x8AF74000 \SystemRoot\System32\Drivers\Null.SYS
    0x8AF7B000 \SystemRoot\System32\Drivers\Beep.SYS
    0x8AF82000 \SystemRoot\System32\drivers\vga.sys
    0x8AF8E000 \SystemRoot\System32\drivers\VIDEOPRT.SYS
    0x8AFAF000 \SystemRoot\System32\DRIVERS\RDPCDD.sys
    0x8AFB7000 \SystemRoot\system32\drivers\rdpencdd.sys
    0x8AFBF000 \SystemRoot\System32\Drivers\Msfs.SYS
    0x8AFCA000 \SystemRoot\System32\Drivers\Npfs.SYS
    0x8AFD8000 \SystemRoot\System32\DRIVERS\rasacd.sys
    0x8AFE1000 \SystemRoot\system32\DRIVERS\tdx.sys
    0x8A95D000 \SystemRoot\System32\DRIVERS\netbt.sys
    0x8ABE4000 \SystemRoot\system32\DRIVERS\smb.sys
    0x8A98F000 \SystemRoot\system32\drivers\afd.sys
    0x8A9D7000 \SystemRoot\system32\DRIVERS\pacer.sys
    0x8A9ED000 \SystemRoot\system32\DRIVERS\netbios.sys
    0x8AFF7000 \SystemRoot\system32\DRIVERS\eabfiltr.sys
    0x90205000 \SystemRoot\system32\DRIVERS\wanarp.sys
    0x90218000 \SystemRoot\system32\DRIVERS\rdbss.sys
    0x90254000 \SystemRoot\system32\drivers\nsiproxy.sys
    0x9025E000 \SystemRoot\System32\Drivers\dfsc.sys
    0x90275000 \SystemRoot\System32\Drivers\avgmfx86.sys
    0x9027B000 \SystemRoot\System32\Drivers\avgldx86.sys
    0x902CC000 \SystemRoot\System32\Drivers\crashdmp.sys
    0x902D9000 \SystemRoot\System32\Drivers\dump_diskdump.sys
    0x902E3000 \SystemRoot\System32\Drivers\dump_nvstor.sys
    0x98650000 \SystemRoot\System32\win32k.sys
    0x902F0000 \SystemRoot\System32\drivers\Dxapi.sys
    0x902FA000 \SystemRoot\system32\DRIVERS\monitor.sys
    0x98870000 \SystemRoot\System32\TSDDD.dll
    0x98890000 \SystemRoot\System32\cdd.dll
    0x90309000 \SystemRoot\system32\drivers\luafv.sys
    0x9032C000 \SystemRoot\system32\DRIVERS\RMCAST.sys
    0x9035C000 \SystemRoot\system32\DRIVERS\lltdio.sys
    0x9036C000 \SystemRoot\system32\DRIVERS\nwifi.sys
    0x90396000 \SystemRoot\system32\DRIVERS\ndisuio.sys
    0x903A0000 \SystemRoot\system32\DRIVERS\pnarp.sys
    0x903AA000 \SystemRoot\system32\DRIVERS\rspndr.sys
    0x9E80C000 \SystemRoot\system32\drivers\HTTP.sys
    0x9E879000 \SystemRoot\System32\DRIVERS\srvnet.sys
    0x9E896000 \SystemRoot\system32\DRIVERS\bowser.sys
    0x9E8AF000 \SystemRoot\System32\drivers\mpsdrv.sys
    0x9E8C4000 \SystemRoot\system32\drivers\mrxdav.sys
    0x9E8E5000 \SystemRoot\system32\DRIVERS\mrxsmb.sys
    0x9E904000 \SystemRoot\system32\DRIVERS\mrxsmb10.sys
    0x9E93D000 \SystemRoot\system32\DRIVERS\mrxsmb20.sys
    0x9E955000 \SystemRoot\System32\DRIVERS\srv2.sys
    0x9E97D000 \SystemRoot\System32\DRIVERS\srv.sys
    0x9F002000 \SystemRoot\system32\drivers\spsys.sys
    0x9F0B4000 \SystemRoot\system32\DRIVERS\mdmxsdk.sys
    0x9F0B8000 \SystemRoot\system32\drivers\peauth.sys
    0x9F196000 \SystemRoot\System32\Drivers\secdrv.SYS
    0x9F1A0000 \SystemRoot\System32\drivers\tcpipreg.sys
    0x9F1AC000 \SystemRoot\system32\DRIVERS\xaudio.sys
    0x9F1B4000 \SystemRoot\system32\DRIVERS\cdfs.sys
    0x9F1CA000 \??\C:\Users\Marilyn\AppData\Local\Temp\aswMBR.sys
    0x77290000 \Windows\System32\ntdll.dll

    Processes (total 81):
    0 System Idle Process
    4 System
    404 C:\Windows\System32\smss.exe
    472 csrss.exe
    520 C:\Windows\System32\wininit.exe
    532 csrss.exe
    580 C:\Windows\System32\services.exe
    592 C:\Windows\System32\lsass.exe
    600 C:\Windows\System32\lsm.exe
    632 C:\Windows\System32\winlogon.exe
    872 C:\Windows\System32\svchost.exe
    936 C:\Windows\System32\svchost.exe
    976 C:\Windows\System32\svchost.exe
    1068 C:\Windows\System32\svchost.exe
    1096 C:\Windows\System32\svchost.exe
    1124 C:\Windows\System32\svchost.exe
    1204 C:\Windows\System32\audiodg.exe
    1260 C:\Windows\System32\svchost.exe
    1276 C:\Windows\System32\SLsvc.exe
    1328 C:\Windows\System32\svchost.exe
    1476 C:\Windows\System32\svchost.exe
    1712 C:\Windows\System32\spoolsv.exe
    1736 C:\Windows\System32\svchost.exe
    1984 C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    2040 C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
    256 C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    300 C:\Program Files\Bonjour\mDNSResponder.exe
    316 C:\Windows\System32\svchost.exe
    420 C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
    536 C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Service.exe
    1472 C:\Program Files\AVG\AVG8\avgrsx.exe
    724 C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    684 C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
    732 C:\Windows\System32\svchost.exe
    2068 C:\Windows\System32\svchost.exe
    2096 C:\Windows\System32\svchost.exe
    2116 C:\Windows\System32\SearchIndexer.exe
    2248 C:\Windows\System32\drivers\XAudio.exe
    2260 C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exe
    2300 C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
    2364 C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
    3120 C:\Windows\System32\taskeng.exe
    3288 C:\Windows\System32\taskeng.exe
    3304 C:\Windows\System32\dwm.exe
    3356 C:\Windows\explorer.exe
    2416 C:\Program Files\Windows Defender\MSASCui.exe
    3584 C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    3600 C:\Program Files\HP\QuickPlay\QPService.exe
    2716 C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
    3404 C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
    3264 C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    2840 C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
    2560 C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
    584 C:\Program Files\AVG\AVG8\avgtray.exe
    2764 C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
    2728 C:\Windows\vsnp2uvc.exe
    1780 C:\Program Files\QuickTime\QTTask.exe
    1848 C:\Program Files\iTunes\iTunesHelper.exe
    576 C:\Program Files\Common Files\Java\Java Update\jusched.exe
    1484 C:\Program Files\Windows Sidebar\sidebar.exe
    1444 C:\Windows\ehome\ehtray.exe
    1048 C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    3024 C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    3096 C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
    2548 C:\Windows\System32\rundll32.exe
    3316 WmiPrvSE.exe
    644 C:\Program Files\iPod\bin\iPodService.exe
    3028 C:\Windows\System32\svchost.exe
    2984 C:\PROGRA~1\HEWLET~1\Shared\HPQTOA~1.EXE
    2620 C:\Program Files\Internet Explorer\iexplore.exe
    4712 C:\Program Files\Internet Explorer\iexplore.exe
    3112 C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    3380 C:\Program Files\Windows Media Player\wmpnscfg.exe
    2812 C:\Program Files\Windows Media Player\wmpnetwk.exe
    4944 C:\Program Files\AVG\AVG8\avgui.exe
    2640 C:\Program Files\AVG\AVG8\avgcfgex.exe
    5712 C:\Windows\servicing\TrustedInstaller.exe
    5200 taskeng.exe
    5580 C:\Windows\System32\SearchProtocolHost.exe
    4764 C:\Windows\System32\SearchFilterHost.exe
    5344 C:\Users\Marilyn\Desktop\MBRCheck.exe

    \\.\C: --> \\.\PhysicalDrive0 at offset 0x00000000`00007e00 (NTFS)
    \\.\D: --> \\.\PhysicalDrive0 at offset 0x0000001a`4b564400 (NTFS)

    PhysicalDrive0 Model Number: ST9120822AS, Rev: 3.BH

    Size Device Name MBR Status
    --------------------------------------------
    111 GB \\.\PhysicalDrive0 Unknown MBR code
    SHA1: D94F393960D1CD66C2071F2D7260A5196DF105AC


    Found non-standard or infected MBR.
    Enter 'Y' and hit ENTER for more options, or 'N' to exit:

    Done!

  7. #7
    Emeritus-Security Expert
    Join Date
    Nov 2005
    Location
    Florida's SpaceCoast
    Posts
    15,208

    Default

    Good Morning,

    Besides running sluggish, are your browsers redirecting you to sites you dont know ?

    Please download TDSSKiller.zip
    • Extract it to your desktop
    • Double click TDSSKiller.exe
    • Press Start Scan
      • Only if Malicious objects are found then ensure Cure is selected
      • Then click Continue > Reboot now
    • Copy and paste the log in your next reply
      • A copy of the log will be saved automatically to the root of the drive (typically C:\)






    Click on Start > Control Panel> Administrative Tools> Computer Management> then on the left pane Disk Management, when it opens, expand it to fill the page, then press Alt. PrintScreen, open up a picture editor, Paint will be fine if thats all you have and paste the picture into it, save it to your desktop and attach the picture for me to see in your next reply.
    Last edited by ken545; 2012-02-20 at 10:06.
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  8. #8
    Senior Member
    Join Date
    May 2006
    Posts
    170

    Default

    I cant seem to unzip the TDSSKiller.zip file. I have tried several solutions that I found online to get Vista to open the zip with explorer.exe but it does not seem to take.

    Is this connected with whatever problem I might have?

    i assume I need the TDSSkiller to be on the machine?

  9. #9
    Senior Member
    Join Date
    May 2006
    Posts
    170

    Default

    Update....I was able to unzip....goofy Vista download thing.

    Anyway.....NO THREATS FOUND.


    And no, I don't seem to be getting any re-directs.

  10. #10
    Emeritus-Security Expert
    Join Date
    Nov 2005
    Location
    Florida's SpaceCoast
    Posts
    15,208

    Default

    Let me take a quick peak at this

    Click on Start > Control Panel> Administrative Tools> Computer Management> then on the left pane Disk Management, when it opens, expand it to fill the page, then press Alt. PrintScreen, open up a picture editor, Paint will be fine if thats all you have and paste the picture into it, save it to your desktop and attach the picture for me to see in your next reply.
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

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