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Thread: Unable to download Spybot

  1. #1
    Junior Member
    Join Date
    Feb 2012
    Posts
    3

    Default Unable to download Spybot

    I have a Dell Inspiron Model N5110 with Windows 7.

    I am having trouble downloading Spybot and other downloads as well.

    When I try to download Spybot I get this message: spybotd162.exe couldn't be downloaded.

    Also when I try to download Chrome Browser I get this message:

    "
    ERROR DETAILS
    Following errors were detected during this operation.
    * [3/8/2012 4:57:53 AM] System.IO.FileNotFoundException
    - The system cannot find the file specified. (Exception from HRESULT: 0x80070002)
    - Source: System.Deployment
    - Stack trace:
    at System.Deployment.Internal.Isolation.IsolationInterop.GetUserStore(UInt32 Flags, IntPtr hToken, Guid& riid)
    at System.Deployment.Application.ComponentStore..ctor(ComponentStoreType storeType, SubscriptionStore subStore)
    at System.Deployment.Application.SubscriptionStore..ctor(String deployPath, String tempPath, ComponentStoreType storeType)
    at System.Deployment.Application.SubscriptionStore.get_CurrentUser()
    at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
    at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)"

    I am also unable to download any .pdf documents.

    I am afraid I might be infected.

    What can be done to resolve this?

    Thank you

  2. #2
    Senior Member spybotsandra's Avatar
    Join Date
    Oct 2005
    Location
    Germany
    Posts
    5,269

    Default

    Hello,

    Please download the installation and the update file on another computer,
    copy these to a CD or USB stick and then install and run it on the infected computer:
    Installation file and Update file (run it after the installation).

    Best regards
    Sandra
    Team Spybot

  3. #3
    Junior Member
    Join Date
    Feb 2012
    Posts
    3

    Default

    Quote Originally Posted by spybotsandra View Post
    Hello,

    Please download the installation and the update file on another computer,
    copy these to a CD or USB stick and then install and run it on the infected computer:
    Installation file and Update file (run it after the installation).

    Best regards
    Sandra
    Team Spybot
    SpybotSandra:

    I appreciate your response. I will need to search for another computer to use. As work they will not allow us to download any programs. I am not sure I can find a another computer to download the program but I will try.

    Thank you

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