trojan help requested

[krichbaum]

Jeff: I updated the Java runtime environments and Adobe reader software. Attached are the dds logs(one as an attachment).


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DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 10.3.0
Run by MyPC at 12:12:43 on 2012-04-25
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.628 [GMT -4:00]
.
AV: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ===============
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C:\Program Files\AVG\AVG2012\avgrsx.exe
C:\Program Files\AVG\AVG2012\avgcsrvx.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
svchost.exe
C:\Program Files\AVG\AVG2012\avgwdsvc.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\10.2.0\ToolbarUpdater.exe
C:\Program Files\AVG\AVG2012\avgnsx.exe
C:\Program Files\AVG\AVG2012\avgemcx.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Java\jre6\bin\jqs.exe
.
============== Pseudo HJT Report ===============
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uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = iexplore
uURLSearchHooks: H - No File
uURLSearchHooks: H - No File
mURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg2012\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\10.2.0.3\AVG Secure Search_toolbar.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre7\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\10.2.0.3\AVG Secure Search_toolbar.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
TB: {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRunOnce: [DependencyCheck] Performed
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil11e_ActiveX.exe -update activex
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [AVG_TRAY] "c:\program files\avg\avg2012\avgtray.exe"
mRun: [<NO NAME>]
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1224614130310
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-0017-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_03-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_03-windows-i586.cab
TCP: DhcpNameServer = 65.32.5.111 65.32.5.112
TCP: Interfaces\{A57A161C-0C09-4D52-9D54-D4A925BA559C} : DhcpNameServer = 65.32.5.111 65.32.5.112
TCP: Interfaces\{ADE29600-ACA8-4535-9CB6-8840EC57A8EE} : DhcpNameServer = 65.32.1.65
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg2012\avgpp.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\10.2.0\ViProtocol.dll
Notify: igfxcui - igfxsrvc.dll
.
================= FIREFOX ===================
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FF - ProfilePath - c:\documents and settings\mypc\application data\mozilla\firefox\profiles\dfr2gtrd.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - plugin: c:\program files\canon\mycamera download plugin\NPCIG.dll
.
============= SERVICES / DRIVERS ===============
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R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 23120]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 32592]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-9-7 230608]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 40016]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-9-7 295248]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2012\avgwdsvc.exe [2011-8-2 192776]
R2 vToolbarUpdater10.2.0;vToolbarUpdater10.2.0;c:\program files\common files\avg secure search\vtoolbarupdater\10.2.0\ToolbarUpdater.exe [2012-3-26 918880]
S2 avgtdi;SPLITCAM;c:\windows\system32\svchost.exe -k netsvcs [2003-3-31 14336]
S2 avp;Se58unic;c:\windows\system32\svchost.exe -k netsvcs [2003-3-31 14336]
S2 caisafe;Snpstd2;c:\windows\system32\svchost.exe -k netsvcs [2003-3-31 14336]
S2 DirectUpdate;Bthpan;c:\windows\system32\svchost.exe -k netsvcs [2003-3-31 14336]
S2 GV600_4;TUWinStylerThemeSvc;c:\windows\system32\svchost.exe -k netsvcs [2003-3-31 14336]
S2 ikfilesec;Cdudf_xp;c:\windows\system32\svchost.exe -k netsvcs [2003-3-31 14336]
S2 mclserviceatl;Dptrackerd;c:\windows\system32\svchost.exe -k netsvcs [2003-3-31 14336]
S2 mcshield;Zpsc;c:\windows\system32\svchost.exe -k netsvcs [2003-3-31 14336]
S2 pavagente;Fax;c:\windows\system32\svchost.exe -k netsvcs [2003-3-31 14336]
S2 pavsrv;P16X;c:\windows\system32\svchost.exe -k netsvcs [2003-3-31 14336]
S2 snoopfreesvc;Prtg4service;c:\windows\system32\svchost.exe -k netsvcs [2003-3-31 14336]
S2 vet-rec;SANDRA;c:\windows\system32\svchost.exe -k netsvcs [2003-3-31 14336]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg10\toolbar\ToolbarBroker.exe [2011-5-12 1025352]
S3 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2012\AVGIDSAgent.exe [2011-10-12 4433248]
S3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-19 134608]
S3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-19 24272]
S3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-19 16720]
S3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files\mozilla maintenance service\maintenanceservice.exe [2012-4-24 129976]
.
=============== Created Last 30 ================
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2012-04-25 15:49:06 637848 ----a-w- c:\windows\system32\npdeployJava1.dll
2012-04-25 15:49:06 567696 ----a-w- c:\windows\system32\deployJava1.dll
2012-04-24 16:42:20 -------- d-----w- c:\program files\ESET
2012-04-24 16:29:45 14592 -c--a-w- c:\windows\system32\dllcache\kbdhid.sys
2012-04-24 16:29:45 14592 ----a-w- c:\windows\system32\drivers\kbdhid.sys
2012-04-24 15:01:33 22344 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-04-24 15:01:33 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-04-23 00:46:56 3072 -c----w- c:\windows\system32\dllcache\iacenc.dll
2012-04-23 00:46:56 3072 ------w- c:\windows\system32\iacenc.dll
2012-04-22 19:29:54 -------- d-sha-r- C:\cmdcons
2012-04-22 19:22:08 98816 ----a-w- c:\windows\sed.exe
2012-04-22 19:22:08 518144 ----a-w- c:\windows\SWREG.exe
2012-04-22 19:22:08 256000 ----a-w- c:\windows\PEV.exe
2012-04-22 19:22:08 208896 ----a-w- c:\windows\MBR.exe
2012-04-22 18:46:20 -------- d-----w- C:\TDSSKiller_Quarantine
2012-04-20 18:44:01 -------- d-----w- c:\program files\VS Revo Group
2012-04-04 05:53:56 182160 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
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==================== Find3M ====================
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2012-04-25 15:48:47 141312 ----a-w- c:\windows\system32\javacpl.cpl
2012-03-01 11:01:32 916992 ----a-w- c:\windows\system32\wininet.dll
2012-03-01 11:01:32 43520 ----a-w- c:\windows\system32\licmgr10.dll
2012-03-01 11:01:32 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2012-02-29 14:10:16 177664 ----a-w- c:\windows\system32\wintrust.dll
2012-02-29 14:10:16 148480 ----a-w- c:\windows\system32\imagehlp.dll
2012-02-29 12:17:40 385024 ----a-w- c:\windows\system32\html.iec
2012-02-03 09:22:18 1860096 ----a-w- c:\windows\system32\win32k.sys
.
============= FINISH: 12:13:35.48 ===============

[jeffce]

Good job!

Providing there are no other malware related problems...

IT APPEARS THAT YOUR LOGS ARE NOW CLEAN :D SO LETS DO A COUPLE OF THINGS TO WRAP THIS UP!! :D

This infection appears to have been cleaned, but I can not give you any absolute guarantees. As a precaution, I would go ahead and change all of your passwords as this is especially important after an infection.
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The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run and copy/paste the following text into the Run box as shown and click OK.
Combofix /Uninstall
(Note: There is a space between the ..X and the /U that needs to be there.)


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Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren't cluttering up your desktop.

Here are some tips to reduce the potential for spyware infection in the future:

1. Make your Internet Explorer more secure - This can be done by following these simple instructions:

• From within Internet Explorer click on the Tools menu and then click on Options.
• Click once on the Security tab
• Click once on the Internet icon so it becomes highlighted.
• Click once on the Custom Level button.
• Change the Download signed ActiveX controls to Prompt
• Change the Download unsigned ActiveX controls to Disable
• Change the Initialize and script ActiveX controls not marked as safe to Disable
• Change the Installation of desktop items to Prompt
• Change the Launching programs and files in an IFRAME to Prompt
• Change the Navigate sub-frames across different domains to Prompt
• When all these settings have been made, click on the OK button.
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
• Next press the Apply button and then the OK to exit the Internet Properties page.

2. Enable Protected Mode in Internet Explorer. This helps Windows Vista users stay more protected from attack by running Internet Explorer with restricted privileges as well as reducing the ability to write, alter or destroy data on your system or install malicious code. To make sure this is running follow these steps:

• Open Internet Explorer
• Click on Tools > Internet Options
• Press Security tab
• Select Internet zone then place check next to Enable Protected Mode if not already done
• Do the same for Local Intranet, Trusted Sites and Restricted Sites and then press Apply
• Restart Internet Explorer and in the bottom right corner of your screen you will see Protected Mode: On showing you it is enabled.

3. Use and update an anti-virus software - I can not overemphasize the need for you to use and update your anti-virus application on a regular basis. With the ever increasing number of new variants of malware arriving on the scene daily, you become very susceptible to an attack without updated protection.

4. Firewall
Using a third-party firewall will allow you to give/deny access for applications that want to go online. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a firewall in its default configuration can lower your risk greatly. A tutorial on firewalls can be found here. **There are firewalls listed in this tutorial that could be downloaded and used but I would personally only recommend using one of the following two below:
Online Armor Free
Agnitum Outpost Firewall Free

5. Make sure you keep your Windows OS current. Windows XP users can visit Windows update regularly to download and install any critical updates and service packs. Windows Vista/7 users can open the Start menu > All Programs > Windows Update > Check for Updates (in left hand task pane) to update these systems. Without these you are leaving the back door open.

6. WOT (Web of Trust) As "Googling" is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites. WOT has an add-on available for Firefox, Internet Explorer as well as Google Chrome.

7.Finally, I strongly recommend that you read TonyKlein's good advice So how did I get infected in the first place?

Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved.

[krichbaum]

Jeff, I can't thank you enough for your help. I've installed firewall software and the WOT plugin. Thanks again, and have a great day!

[jeffce]

You are more than welcome! I am glad that I could help.

[jeffce]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance.

If you are the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.
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