The malware removal forum is set up to help those in need of assistance with their personal computers. This service is free and provided by volunteer analysts.
When the infection is on a Server/Company/Business/Institution/Medical Facility-Health Insurance (HIPAA Privacy Rule
) machine or any computer used in the workplace.
The intention of this forum is not to replace a company's IT department or a private business specialist, helpers cannot anticipate alterations or configurations that may have been made to a business machine, or how it will interact with the tools commonly used in the removal of malware.
To prevent possible loss or corruption of company information, please inform your IT Professional or Supervisor when a workplace computer has been infected. If neither are available please consider calling in a local technician who can see the machine/network in person.
- Company information may show in the logs.
- More than one machine could be at stake.
- If sensitive material has been compromised by an infection, the company could be held liable.
It's not that we don't want to help, but there are too many issues that could arise with company machines and servers that malware forum volunteers are not experienced in dealing with.
Thank you for your understanding.
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